❌ The downside: The biggest negative was the smoking. Many guests, mainly French, smoked anywhere they liked – around the pool, at the outdoor café, and really in any outdoor area. Ash was flicked about without care, and when the hotel was busy in the evenings the cigarette smoke made it quite unpleasant and, at times, downright disgusting. It often felt like they didn’t care about anyone else around them, which spoiled the atmosphere in the evenings.

⭐⭐⭐⭐⭐ We really enjoyed our stay at this hotel. Everything was very clean, and we could definitely see the improvements made in the grounds maintenance – it looked lovely and well cared for. There was a good choice of food, with something for everyone, and the all-inclusive option made it super easy and stress-free. I’d happily recommend this hotel for anyone looking for a relaxed, easy holiday.

Stayed in September 2025

The garden, the pool, food and quiet life

Staff were exceptional

Stayed in April 2025

It was expensive and didn’t really live upto the standard compared to other all inclusive hotels. The staff were not as welcoming, I feel this was because I was an hijabi, the response from them was aloof and I had to ask the same request multiple times 😔

It was relaxing and a getaway

Stayed in April 2025

The "fitness centre" was a series of running machines which were temperamental or unsafe in a space next to the indoor pool with cockroaches and no air conditioning. There was no shelf space and very few hangers in the room. £10 deposit for towels which had to be cash so ££ tied up until end of holiday - would be better if you could just charge it to the room.

Fantastic selection of pools and access to the small aquaparc in the neighbouring hotel. Wonderful animation team with activities through the day to keep the family entertained. All inclusive was great value with great with large selection of good quality food and drinks.

Stayed in April 2025

WiFi services are not working at all

Food, drinks and cleaning

Stayed in April 2025

We had a fantastic time at Valeria Atlas Hotel Marrakech! The rooms were spotlessly clean and the facilities were absolutely brilliant – from the pool to the spa, everything was well-maintained and enjoyable. A special shoutout to the entertainment team who kept us busy and smiling all day with fun activities and shows – they really made the experience memorable. The food was exceptionally good, with a wide variety of dishes to choose from. The desserts in particular were to die for – we looked forward to them every single day! The only slight downside was that the hotel is a bit out of the way, so we had to get a taxi each time we wanted to go into central Marrakech. But honestly, it wasn’t a big issue and was well worth it for the relaxing environment the hotel offers. Highly recommended for anyone looking for a peaceful, fun, and food-filled getaway!

Stayed in April 2025

Some savoury snacks would have been good to have available during the day, not just sweet pastries. Need money for everything, deposit for towels, safe, and to print boarding passes (20 dhs per sheet seemed quite expensive). Was told by receptionist it would cost 200 dhs to airport just needed to walk out via gate and then got out no one wanted to take us, insisted on 250 which we no longer had. In the end a nice taxi driver decided to take us with us cutting it fine to the airport. Smart TV with Youtube etc would have been useful for kids in the room. Also, the fact you have to pay for certain drinks means it's not fully all inclusive.

Nice, spacious , clean rooms. Beautiful, peaceful grounds. Great food. Lovely, fun animation team.

Stayed in April 2025

Shower cubicle in bathroom needs a door to prevent flooding. Bathrooms could do with an upgrade but were clean.

Loved beautiful gardens. There was an ornamental lake with fountains , very tame ducks & peahens, & waking up to birdsong was very relaxing. The outdoor pools were stunning & there was a good sized heated indoor pool. Also loved the zen pool & spa available at sister hotel next door. Friendly helpful staff. Tasty cuisine. Fun activities./ entertainment. Excellent spa treatments Rooms in traditional Riads were comfortable & quiet away from main building with bar/ restaurant/theatre/ nightclub. Shuttle bus to historic centre. Excellent value for money in my opinion.

Stayed in March 2025

Small annoying indisciplines: you have to hunt for cutlery at meals. So much for those with food allergies! they pay attention to which food contains which allergen, but there were not enough spoons for the bowls to use, so everyone used them back and forth, thus the gluten-containing foods easily got into the non-gluten-containing dishes. The price of this was diarrhea for us. the opening hours of the indoor pool are also unreal: closed until 5 p.m. and between 1 p.m. and 2 p.m. This is obviously annoying when you cannot swim in the outdoor pools because they are so cold.

quiet location, nice staff

Stayed in February 2025

Old and run down facilities. The rooms were tired and looked dirty. No heated pool. No kids club even though it was listed as an amenity. When we arrived at the front gate, we were given a list of all the guests names and asked to find ours -- total lack of security and privacy, because we could see all the names☹️

The staff was nice. The garden area was beautiful and my daughter loved the ducks and pond.

Stayed in February 2025

The reception desk was not very helpful and we didn't feel the welcome we expected for the money we paid. No one explained how to find our room or how to get to the Aquapark. It took ages to get orientated with everything. Our room was ok but we didn't have enough towels and some linen and towels were stained. The food options were great but 3 out of 4 of us didn't feel well after eating.

The hotel was lovely and had a great pool, entertainment and a fab waterpark too. The all inclusive options worked well. The location was great and a very good way to explore Marrakech but relax too. The entertainment department was great.

Stayed in October 2024

It’s not so cleaning

Stayed in September 2024

The food was very bland and the snacks options were very limited The rooms were basic but clean

The three pools were big and very clean The aqua park was a big hit with the family Staff were amazing and really helpful Location was great as only half an hour drive from airport

Stayed in July 2024

Food choices not great for vegetarians or pescatarians. And I also found the food a bit heavy for my stomach. Breakfast had omelettes which was good. I liked the salads but a lot of the time it contained ham. Buffet area would run out of plates, bowls etc, I don’t think it helped that most of the customers piled up mountains of food to share in the middle of their table, wasting plates and bowls (and food). Drink options very limited, only vodka, whiskey and gin for spirits, or you had to pay equivalent of about £7 for spirit of your choice or a cocktail.

Both pools were lovely. Loved the pretty trees and flowers. Good entertainment. Lobby area had a nice feel to it. Able to watch sports on the tv. Night club open after 11. Shower worked well, always had hot water. Unfortunately had giant ants in our first room which they said must have been caused by previous guests bringing food back to their room, we were however kindly moved to a new room. Bottles of wine available for lunch and dinner. Staff lovely, especially the bar and entertainment staff. Loved all the cats around the hotel. Glad we chose this hotel over the sister hotel as we visited there for lunch and found the buffet very stressful, people were pushing in it wasn’t a nice environment. We loved the chill cushion seating area above the pool bar - shame it isn’t used as a proper bar, such a nice area!!!!

Stayed in April 2024

Bed wad not confortable at all

Pool, aquapark, animation, ...

Stayed in April 2024

The room is not really clean. The maids enter the room without permission. No towels in the bathroom

The staff is very nice and helpful

Stayed in April 2024

The rooms were basic, need updating, phone to ring reception didn’t work & fridge didn’t work, beds very hard gave us both terrible back ache & no in room tea & coffee facilities

The staff were fabulous & the food amazing, grounds were stunning & immaculate

Stayed in March 2024

Dishes are not very various and tasty

The animation was great

Stayed in March 2024

The staff were not friendly. Only one guy at reception who we spoke to the day before we left. The room was cold and the ‘heater’ was blowing cold air. There were cats everywhere, especially in the restaurant which was quite annoying. The towels were off white and looked over used. The drain was almost blocked so we had to shower quickly to avoid a flood. The food was tasteless and not much variety, deserts were nice

The fact it was all inclusive so we didn’t have to worry about finding food in the neighbourhood because there was nowhere to get food from near by.

Stayed in January 2024

The food is very bad, no flavour at all. There is not variety, and for long stays, the food becomes quite boring. The plates are not always clean, and the breakfast pancakes are often burnt and undercooked

The facilities are good with various activities for children and adults. The staff, especially the activities staff are quite friendly. The pools and rooms are generally clean.

Stayed in December 2023

Room had details than need fixing. You had to ask multiple times to get something.

The gardens are great and provide a relaxed vibe. Some food was real extraordinary, especially the marrocan pancakes at breakfast and lamp and fish at dinner.

Stayed in October 2023

Food was ok

Good location 30 mins from airport, spacious hotel with sister hotel and water park 200 meters away. Quad bikes really close, and half price if you booked direct

Stayed in October 2023

The all inclusive was too restricted

The staff were excellent

Stayed in September 2023

We did not like the food at all! Of the 7 days we stayed there, we only ate from the buffet approximately 5-6times and most of it was like just Fries at lunch or just coffee at breakfast because we weren't a fan of the food at all. There needs to be a wider variety of different foods that suit all ages and ethnicities, especially with the resort being full of different people from all around the world. The food was what really put our rating down. Also, as I said earlier, with the bar being a really good addition, I was not a fan of the fact that you have to pay for drinks after 11.

The staff were incredible. Yassine, Tamir, ines, and yahya were exceptional staff members. Always made us feel at home and involved with all activities and entertainment. The facilities were also great, and the open bar was also a very nice addition. All in all, a really good hotel to stay at.

Stayed in August 2023