8.6

Reviews of Cozy Surf House

Taghazout Center, 80022 Taghazout, Morocco

  • Tamara

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    The staff was helpful and nice. They tried to help whatever complaints we had. (And we had a lot.)

    At first we had multiple issues with cleanliness. The blanket was spotted, the floor was sandy, the toilet seat was visibly scratched, it was hard to tell if it was clean. The bin didn’t have bag, even though we had to throw dirty toilet paper there. When we complained, they fixed these. However we could hardly sleep on most nights since the local kids were shouting and scootering right under the window up until 2-3am(!!!). Since there was no air-con, we had to open the window. In fact, we couldn’t even sleep at closed windows, because it was so loud.

  • Chandarrou

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    The Stay was wonderful and exceeded our expectations. The place was super clean and comfortable. I’d definitely book again without a second thought. The owner and stuff are very friendly and helpful. Thank you 😀

  • Manal

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Everything was exceptional , Ayoub was the best he helped us with everything we needed

    Nothing

  • See the property
  • Ondrej

    Reviewed: 19 August 2025 · Stayed in July 2025

    Verified review
  • Erramaz

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Everything about this hostel is just amazing. A big thank to all the staff there without exception. They are very kind, welcoming and helpful. The rooftop has a nice view and it's very cozy at night. I stayed for 9 nights and I really I couldn't leave.

  • Matej

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • See the property
  • Marie

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Obrahim

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    On the positive side, the staff working in the kitchen were really friendly and helpful, and the location is great — very close to the beach. With some small improvements, this place could be much better.

    I stayed at Cozy Surf House and was a bit disappointed by some basic amenities. There were no lockers to store personal belongings, no toilet paper or soap, and no clothes hook or tie in the shower. It was also hard to find the place since there was no visible sign or name on the building.

  • Chris

    Reviewed: 9 July 2025 · Stayed in June 2025

    Verified review
  • See the property
  • Serge

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review
  • Fikri

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review
  • Wiam

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review
  • See the property
  • Wiam

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review
  • Chris

    Reviewed: 26 June 2025 · Stayed in May 2025

    Verified review

    I loved my stay at cozy. Clean, comfortable, spacious and friendly staff.

  • Ewelina

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review
  • See the property
  • 7.0 Good
    Rachel

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    The private double room was comfortable. The cleaning lady was nice and there was a washing machine for 40dhms. Good rooftop area.

    Other people staying were so noisy after midnight, no staff on sight to tell them to be quiet, the doors bang really loudly and the whole building very echoey. Had one decent night sleep out of four.

    Property response:

    Thank you for your feedback, and we’re really glad to hear you enjoyed the comfort of the private double room, the rooftop, and our facilities. We’re truly sorry about the noise during your stay. For any issues like this, please note that the manager’s number is clearly displayed in the kitchen area—we’re always available via call or message to assist at any time, especially during the night. Your comfort is very important to us, and we’ll also review how we can improve nighttime quiet hours to make sure all guests have a peaceful stay.

    Thank you for your feedback, and we’re really glad to hear you enjoyed the comfort of the private double room, the rooftop, and our facilities. We’re truly sorry about the noise during your stay. For any issues like this, please note that … Show more

    Cozy Surf House
    23 June 2025
  • 7.0 Good
    Angelika

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review

    The hostel itself is nice – good location, cozy common areas, and an overall pleasant atmosphere. It’s a good spot to relax after exploring, and the space is well-kept.

    Unfortunately, the experience with the cleaning lady really brought the vibe down. Although the hostel says there’s a shared kitchen, it’s practically off-limits. She sits there most of the time and gets visibly annoyed when guests try to use it. She sighs, makes comments, and clearly acts like you’re disturbing her – it’s super uncomfortable and quite strange. Definitely something the hostel should look into.

  • El

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review
  • See the property
  • Matthieu

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review

    The team is friendly and responsive. They helped to arrange a taxi to the airport on the last day. There was a bit of misunderstanding about the breakfast on the first day, but it was quickly solved.

    1. There was no hot water throughout my 3-day stay. 2. The soundproofing is very poor — you can hear everything from neighbors and the street. 3. The curtains don’t block the light properly, and streetlights shine in all night, making it hard to sleep. 4. Only one towel was provided, with no soap or shampoo. The towel smelled of humidity by the second day, which isn’t ideal, especially with no hot water.

    Property response:

    Thank you for your feedback — we really appreciate you taking the time to share your experience. Just to clarify a few points: we normally provide one towel per guest, and after use, we recommend hanging it up on the terrace to dry, or you’re always welcome to ask for a fresh one if needed. We’re sorry to hear about the hot water issue — if we had known during your stay, we would have been happy to take care of it right away. Please don’t hesitate to let us know in the moment so we can fix things for you as quickly as possible. As for the soundproofing and curtains, thank you for pointing that out — these are areas we’re currently working on improving to make sure future stays are more comfortable. We’re glad to hear the team was helpful and responsive, and we hope to welcome you back again with an even better experience next time!

    Thank you for your feedback — we really appreciate you taking the time to share your experience. Just to clarify a few points: we normally provide one towel per guest, and after use, we recommend hanging it up on the terrace to dry, or you… Show more

    Cozy Surf House
    13 June 2025
  • Luke

    Reviewed: 21 May 2025 · Stayed in May 2025

    Verified review

    Lovely rooftop terrace.

    Prices for transfers and activities are not consistent. They forgot to pick me up from the airport. I was charged for a surf guide who pointed me where to surf, no real guidance.

    Property response:

    Thank you for your feedback and for highlighting the vibe and rooftop terrace – we’re really glad you enjoyed those! We’re sorry about the confusion with your airport pickup. The driver had an unexpected issue on the way, and we did offer to send a replacement taxi right away, but we understand you preferred to take one yourself. Just to clarify, the price for the airport transfer isn’t included in the room rate – we simply act as an intermediary to help arrange transportation for a smoother check-in experience. Regarding the surf guide and activity pricing, we truly appreciate your input and will work on improving clarity and consistency. Your feedback helps us do better. Thanks again, and we hope to welcome you back soon!

    Thank you for your feedback and for highlighting the vibe and rooftop terrace – we’re really glad you enjoyed those! We’re sorry about the confusion with your airport pickup. The driver had an unexpected issue on the way, and we did offer … Show more

    Cozy Surf House
    21 May 2025
  • Bisbis

    Reviewed: 14 May 2025 · Stayed in May 2025

    Verified review
  • See the property
  • Martin

    Reviewed: 19 April 2025 · Stayed in April 2025

    Verified review

    The view from the roof and the couch in the upper floor were really beautiful. The owner provided us surf lesson for 30 euro/person, which was great and the teacher taught us how to surf in one day.

    We wanted to rent a surf, but the owner said that the shop they cooperate with is closed. My soft drink was stolen from the fridge, my swimming shorts disappeared and then when I contacted the owner of the appartment, whey managed to find the swimming shorts, but since then I was afraid to hang my clothes on the roof (where the clothesline was). The room had a strange smell, and throught the doors you could hear everything, what was happening in the building. It was our worst accomodation during our Morocco trip. The accomodation is quite far from the sea - about 400-500 metres to the beach.

    Property response:

    Hi Martin, Thank you for your feedback—we always appreciate hearing from our guests and value the chance to clarify a few things. We’re happy to hear you enjoyed the rooftop view and the surf lesson. Our surf instructor works hard to make sure everyone has a great time, even if it’s their first time on a board! Regarding the swimming shorts: when it gets too windy, our cleaning lady kindly takes down clothes from the line just to prevent them from flying away even though it’s not really her responsibility. She stores them safely next to the kitchen. they were there, but just went unnoticed. Once you asked about them, she brought them directly to your room. About the soft drink, please note that the fridge is shared among guests. It’s likely someone mistook it for their own. We’ve never had any reports of items going missing before, and it’s unlikely someone would intentionally take just a 0.3€ drink while leaving everything else. Still, we completely understand how it can be annoying, and we would’ve happily replaced it if you had mentioned it during your stay. When it comes to surfboard rentals, we let you know that our usual partner shop was closed at the time, but also clearly explained that there are over 20 surf shops around Taghazout where you could easily rent gear. While we’re not obligated to provide boards, we do our best to assist guests by recommending trusted shops. Lastly, our location is as shown on Google Maps—around 400 meters from the beach. We’ve never claimed to be beachfront, but most of our guests enjoy the short walk through the village. Thank you again for your review. We always appreciate honest feedback—it helps us improve and continue offering better experiences to our guests. Wishing you safe and happy travels ahead! Warm regards, Cozy surf house team

    Hi Martin, Thank you for your feedback—we always appreciate hearing from our guests and value the chance to clarify a few things. We’re happy to hear you enjoyed the rooftop view and the surf lesson. Our surf instructor works hard to make… Show more

    Cozy Surf House
    20 April 2025
  • Oliver

    Reviewed: 5 April 2025 · Stayed in April 2025

    Verified review

    Room for the price was very good, toilet a bit smelly but nothing too extreme. The boss of the hostel is very welcoming and nice. Terrace amazing too

    The kitchen and amenities were not clean at all, however they were passable regarding the price. Location was OK, the hill is a bit steep

  • Simon

    Reviewed: 16 March 2025 · Stayed in February 2025

    Verified review

    roof terrace

    service: no towels in the room, moldy room (door of bathroom, walls (painted over). Kitchen quite dirty. Owners don’t seem engaged with their guests. Bad Wlan

  • See the property
  • Eleanor

    Reviewed: 10 January 2025 · Stayed in January 2025

    Verified review

    Great stay! The room was suitable and the rooftop was a really great addition, gorgeous view and great place to do work/ read a book. Ayoub were very friendly and organised cabs and breakfast for us!

  • Showing 1 - 25

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...