Reviews of Riad Zeitoun Palace

Absolutely the Best Hotel in Marrakesh! This was hands down the best hotel experience we’ve had in Marrakesh. The hospitality was exceptional—everyone was incredibly kind and welcoming, especially Walid, who went above and beyond to make our stay unforgettable. The riad itself was stunning—beautifully decorated, peaceful, and full of authentic charm. We even accidentally left some items in our room after checkout, and the staff kindly kept them safe for us until we returned—such honesty and care! The food was also amazing, with rich Moroccan flavors and beautifully presented dishes. And the location couldn’t be better—right in the heart of the city, yet tucked away enough to feel like a serene retreat. We truly felt at home here and can’t wait to come back. Highly recommend to anyone visiting Marrakesh!

The Riad was a hidden gem in the back streets of Marrakesh. Aesthetically pretty, comfortable and clean. The staff were friendly especially Ashraf who greeted us on arrival and also served us breakfast in the morning. The price was was very reasonable. We rented a family room and a triple room. The location was excellent, only a 10 minute walk from the Jemaa el- Fna.

There was nothing to dislike.

It was easy to get to all the local shops from our Riad. The Riad was very clean and amazingly decorated. My kids especially liked the bunk beds in the family room. Breakfast was very delicious and way more food than what we are accustomed to.

That we didn't stay longer.

Really welcoming and good location to the central part of the medina. Easy to travel and accommodating. They helped me recommendations and all staff were friendly.

Great location just inside Medina. Staff friendly and helpful. Clean, comfortable. Tastefully decorated.

Nothing. All good.

Good location, really clean hotel and amazing staff (super helpful and kind)

This Riad was a home from home. From the moment we walked in the door the warmth of the hospitality was felt. Ismaël and his wonderful team were extremely helpful. The Riad is perfectly located with lots of choice of wonderful restaurants and tourist sights to explore. A wonderful Riad in a wonderful city. The Riad offers a serenity and calmness with a lovely rooftop garden to chill and chat. Breakfast is very tasty in the lovely rooftop setting we will be back and highly recommend staying here.

Nothing disappointed us here

Staff are very good, Walid & Ismael are excellent. Use their (good) transport to and from the Hotel as it is not an easy place to find. Breakfast on the roof terrace is all fresh and typically Moroccan - a good breakfast

Beautiful building and amazingly peaceful rooftop. The staff were all so helpful and went above and beyond to make our stay perfect and travel easy!

Riad Zeitoun Palace exceeded our expectations. The owner Ismail was incredibly friendly, helpful, and proactive—always one step ahead in making sure we had everything we needed. The location is perfect: easy to access and just a short walk from Bahia Palace. The rooms looked exactly like the photos—clean, well-decorated, and comfortable. We truly enjoyed our stay and will definitely be coming back. Highly recommend it.

we LOVED our time here. it is located so well, right in the middle of the medina yet so peaceful and lovely. we couldn’t hear anything outside our room when running the AC. everyone working here was incredibly kind and generous, really seemed to want us to have a good comfortable visit. the breakfast was delicious on a beautiful terrace. def recommend staying here!! zero issues or regrets at all. best bed i’ve slept in for sure and the whole place is decorated so nicely too. friendly cats on the rooftop:) thank you so much for a great stay!!

the shower temperature could be a little inconsistent. literally my only (super small) problem

The staff is outstanding, the hotel itself is great

The location and the district is quite disappointing. It has pretty durty and stinky surroundings, not all the Marrakesh looks like this.

Beautiful and well appointed.

Nothing.

Good central location, walking distance to all the main sites as well as shops and restaurants Lovely big room and nice bathroom with good showers The people who run this Ziad are lovely - so friendly, welcoming and helpful. The breakfast (up on the roof terrace) is excellent.

Lovely staff and such a special building

Riad Zeitoun was our lovely nest in Morocco. We were a group of 4 and the room we booked gave us plenty of space to rest and move around. The interior is beautiful and is always kept clean. The staff were amazing! A huge shoutout to Walid for always making us feel at home and comfortable and for helping us set up a simple surprise for our friend. They were all very accommodating and kind. I would surely recommend this Riad for your stay in Morocco.

Beautiful place, Stuff very kind and professional, excellent breakfast, Big and nice room.

Amazing service, beautiful place. A special thank to Whalid, he was helpful, professional and extremely kind. Highly recommended

The personal was very friendly 10/10

We had a fantastic stay at Riad Zeitoun! The location is perfect—right in the heart of Marrakech, yet a peaceful retreat from the bustling streets. The rooms are incredibly spacious, beautifully designed, and very comfortable. Breakfast was excellent, with fresh and delicious options every morning. The service was outstanding—Ismaël and Mohamed are wonderful hosts who made us feel truly welcome. Their hospitality and attention to detail made our stay even more special. We felt at home from the moment we arrived and will definitely return. Highly recommended!

Stunningly beautiful, wherever you looked it was picture perfect. The calming of the white yet so many vibrant colours around too. Excellent location for exploring the historic sites eg el badi palace, Bahia palace. Excellent for fantastic restaurants and for wondering the souks and squares. Everything was just so perfect. The decor, the bedroom, the bathroom, the rooftop. We loved everything. The history of the property was fascinating. We loved that the main door was always locked so it felt extremely safe. When sat on the rooftop you could not really hear any of the hustle and bustle in the medina. Also within seconds of an atm which was great. Breakfast was superb. Mohamed was extremely helpful even escorting us to the cabana for breakfast with an umbrella as it had started to rain! Exceptional customer service.

Nothing. We loved it all.