9.2

Reviews of Dar Les Cigognes

108, Rue de Berima, Mellah, 44000 Marrakech, Morocco

  • Baris

    Reviewed: 9 June 2025 · Stayed in April 2025

    Verified review
  • Jana

    Reviewed: 1 June 2025 · Stayed in April 2025

    Verified review

    I traveled with friends for Easter and it was my first visit to Marrakech. I have never experienced such a kind and warm attitude of the staff. The manager and the other staff treated us like family and arranged everything we needed. The location of the hotel is amazing and the breakfast on the roof top was unforgettable.

    Nothing.

    Property response:

    Thank you very much for your feedback! We look forward to hosting you again soon . With warm wishes from the entire Team

    Dar Les Cigognes
    2 June 2025
  • Simon

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review

    Breakfast very good. Some of the fruit could have been riper

    Shower was not consistent in heat and pressure. We were offered access to another room which we did not take up.

    Property response:

    Thank you very much for your feedback! We look forward to hosting you again soon . With warm wishes from the entire Team

    Dar Les Cigognes
    28 May 2025
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  • Martin

    Reviewed: 18 May 2025 · Stayed in March 2025

    Verified review
  • Anonymous

    Reviewed: 17 May 2025 · Stayed in May 2025

    Verified review

    This is nowhere near the 5 star property they advertise themselves as. It’s a 2 star at most - dark and dingy and the pictures way oversell it. We did not bother checking in even though they refused to give my friend and I any refund on a combined 5 night stay for $2000. We booked on the day of arrival so it wasn’t like they held a room for us and weren’t able to offer it to anyone else. We even offered that they keep a one night cancellation fee but they refused and wanted to keep the whole amount. I guess they are desperate. Avoid this place, we found a much nicer, newer Riad with great amenities at half the price!

    Property response:

    Dear Madam, You and your friend erroneously booked a hotel without a pool, which became the object of your displeasure. In fact, your first question was about a pool and you and your friend, despite our attempts to please you by offering a room upgrade, decided on the spot to book elsewhere. I am sorry that you made this mistake while booking, but we couldn't reimburse you as it was a same day reservation and our terms clearly state that bookings such as yours are non refundable.We simply did not have the time to resell the room, as you suggested. Our clients don't seem to mind that we have preferred to offer them well-appointed common spaces rather than a pool, but they are probably more culturally minded than you. It is sad that you have found it necessary to unjustly trash our establishment but we hope that you finally ended up with the pool you so desired.

    Dear Madam, You and your friend erroneously booked a hotel without a pool, which became the object of your displeasure. In fact, your first question was about a pool and you and your friend, despite our attempts to please you by offering a… Show more

    Dar Les Cigognes
    19 May 2025
  • Stephen

    Reviewed: 8 May 2025 · Stayed in May 2025

    Verified review

    A beautiful property with lovely and very helpful staff - we were very well looked after

    Property response:

    Thank you very much for your lovely feedback! We look forward to hosting you again soon . With warm wishes from the entire Team

    Dar Les Cigognes
    28 May 2025
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  • Giuseppe

    Reviewed: 7 May 2025 · Stayed in April 2025

    Verified review

    Beautiful hospitable helpful hosts . Room was traditional beautiful Moroccan style. Great location in the medina. Very quiet at night.

    Be warned that if stairs don’t like you, it has a labyrinthine network of stairs to get to your room Or up on to the roof terrace for breakfast.

    Property response:

    Thank you very much for your feedback! We look forward to hosting you again soon . With warm wishes from the entire Team

    Dar Les Cigognes
    28 May 2025
  • Rosemarie

    Reviewed: 6 May 2025 · Stayed in May 2025

    Verified review
  • Sherry

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review

    Beautiful facility, great location- walking distance to everything, staff went above and beyond!

    Property response:

    Thank you very much for your lovely feedback! We look forward to hosting you again soon . With warm wishes from the entire Team

    Dar Les Cigognes
    28 May 2025
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  • Damian

    Reviewed: 29 April 2025 · Stayed in April 2025

    Verified review
  • Mike

    Reviewed: 18 April 2025 · Stayed in April 2025

    Verified review

    Great room. Staff exceptionally welcoming. Good location

    Property response:

    Thank you very much for your lovely feedback! We look forward to hosting you again soon . With warm wishes from the entire Team

    Dar Les Cigognes
    28 May 2025
  • 7.0 Good
    Patrick

    Reviewed: 16 April 2025 · Stayed in April 2025

    Verified review

    Very friendly and helpful staff, great food (both for breakfast and dinner), beautiful roof terrace, amazing Hamam and perfect location to explore Marrakesh on foot!

    Very dark room, a lot of stairs to climb and overall very old and rickety furniture. Carpets in the room did not seem super clean. A bit expensive in our opinion. Not optimal when traveling with small children.

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  • Barry

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review
  • Hend

    Reviewed: 12 April 2025 · Stayed in April 2025

    Verified review

    The place is a dream but the staff is the best I have ever seen! From Hayat to Noureldin, Hajeba, Kareema and everyone I couldn’t mention, they’re all awesome and I can’t wait to come back!

    Property response:

    Thank you very much for your lovely feedback! We look forward to hosting you again soon . With warm wishes from the entire Team

    Dar Les Cigognes
    28 May 2025
  • Ana

    Reviewed: 10 April 2025 · Stayed in April 2025

    Verified review

    Amazing staff, the place is gorgeous. The terrace is great

    I found weird that breakfast is not included and you need to pay in the property. The best piece of booking holidays online is not to pay attention to these things.

    Property response:

    Thank you very much for your feedback! We look forward to hosting you again soon . With warm wishes from the entire Team

    Dar Les Cigognes
    28 May 2025
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  • Heather

    Reviewed: 5 April 2025 · Stayed in April 2025

    Verified review

    Location was excellent, breakfast on the beautiful well kept roof terrace great

    Nil

    Property response:

    Thank you very much for your lovely feedback! We look forward to hosting you again soon . With warm wishes from the entire Team

    Dar Les Cigognes
    29 May 2025
  • Trevor

    Reviewed: 3 April 2025 · Stayed in February 2025

    Verified review
  • Deborah

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review

    It was enchanting and the staff were welcoming.

    Although we were fine with it. Less mobile travelers might struggle with the stairs.

    Property response:

    Thank you very much for your feedback! We look forward to hosting you again soon . With warm wishes from the entire Team

    Dar Les Cigognes
    29 May 2025
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  • Christian

    Reviewed: 26 March 2025 · Stayed in March 2025

    Verified review

    First of all the staff… absolutely brilliant, couldn’t do enough for us… special mention to hayat and hajiba who were outstanding. The location is very good for the palaces and a short walk from the main square. Only down side ( and it’s small beer TBH)… the rooms are very dark and there is no kettle in the room, so you have to ask for tea ( and pay for it) on a morning.

    Property response:

    Thank you very much for your lovely feedback! We look forward to hosting you again soon . With warm wishes from the entire Team

    Dar Les Cigognes
    29 May 2025
  • Joyce

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review

    This world-wide and weary traveler landed at 6am in the morning and went directly to Dar Les Cigognes to drop off luggage with the intention of strolling around Marrakesh until check-in time. Everything you read about this Dar is true: charming, well-located, clean, VERY service oriented with its own restaurant and hammam/spa services and the terrace is magnificent. But then...I inadvertently dozed off in their serene little courtyard in a cozy cushioned corner. When I woke up there was a pot of mint tea, a tray of cookies, and the staff had covered me with a blanket while I was sleeping. Morrocans are known for their gracious hospitality and Dar Les Cigognes is an outstanding example of customer kindness and care.

    Property response:

    Thank you very much for your lovely feedback! We look forward to hosting you again soon . With warm wishes from the entire Team

    Dar Les Cigognes
    29 May 2025
  • Emil

    Reviewed: 22 March 2025 · Stayed in March 2025

    Verified review

    Dar Les Cigognes was an amazing stay. The staff treated us like family. It really felt like we were staying with relatives and loved ones. The Riad was so beautiful and cozy. The services offered for massage and dining were better than anything we did outside of the Riad. It is close to a lot of the sights around the old medina in Marrakesh. There was a ton of markets around within walking distance. I would definitely recommend this stay.

    I rented a car and because the stay is in the old medina I opted for storing the car and taking taxis when needed. The traffic is overwhelming for those not accustomed to it.

    Property response:

    Thank you very much for your lovely feedback! We look forward to hosting you again soon . With warm wishes from the entire Team

    Dar Les Cigognes
    29 May 2025
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  • Ashna

    Reviewed: 21 March 2025 · Stayed in February 2025

    Verified review

    We had a lovely stay!the room was spacious and spotless and staff was incredibly friendly and helpful and all of them went out of their way to make us feel at home . To name few Hayat( manager),Haseeba, Azeez and Abdu. First time we were staying in a riyad house and it was one of the greatest experience for us. We had a very warm welcome and staff managed to cook an amazing dinner even though we ordered it a bit late. Staff helped with stay and were available whenever we needed them for eg collecting food deliveries and speaking to delivery drivers when we were struggling with the language. They were happy to give instructions on daily trips and were very polite and was happy to repeat them if we didn’t understand anything. We also got fireplace done daily as place was cold at night at that time . It just felt like home as staff never made you feel like you are in a hotel. Roof top restaurant was nice with good seating and indoor plants and it was nice to sip some tea and relax in the evening . Hammam was available at request and it was a nice experience We really felt bad after 6 days of stay as staff has become so friendly and we had a great farewell with everyone coming and greeting us out of the way and it felt great ! I would love to write much more but rest be assured you will never regret if you are staying here in your Moroccan trip. Also very near to airport and it was in the middle of medina and many tourist sites

    The only downside was there was no kettle in the room . But we always got hot drinks whenever we needed from the kitchen . Owner , a lovely lady from UK spoke to us and she mentioned that she will sort that issue with the kettle for future visits and they had it already available if needed .

    Property response:

    Thank you very much for your lovely feedback! We look forward to hosting you again soon . With warm wishes from the entire Team

    Dar Les Cigognes
    29 May 2025
  • Dawn

    Reviewed: 20 March 2025 · Stayed in March 2025

    Verified review

    Manager and staff were very friendly. Book a better room than the standard if you can , as these have seating areas. Our room was smaller, .which meant sitting on the bed when in during the day. Mind you the terrace was brilliant , colourful with birds and bees flying around made it a wuiet haven in the city. Loved our stay . Internet didn't work inside our room, but did outside the door and all common areas.

    The very busy street outside at certain times of day was manic on occasions.

    Property response:

    Thank you very much for your lovely feedback! We look forward to hosting you again soon . With warm wishes from the entire Team

    Dar Les Cigognes
    29 May 2025
  • Dirk

    Reviewed: 19 March 2025 · Stayed in March 2025

    Verified review

    Staff were wonderful- felt like we were coming home every night - attentive but not in your face - just great - bedroom was perfect - loved the Riad concept - and we had a Mamam while we were there -it was amazing.

    Internet Wifi needs some help - it was slow in our room and dropped out a lot.

    Property response:

    Thank you very much for your lovely feedback! We look forward to hosting you again soon . With warm wishes from the entire Team

    Dar Les Cigognes
    29 May 2025
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  • Stella

    Reviewed: 18 March 2025 · Stayed in March 2025

    Verified review

    It was very typically Moorish ... tiles, woodwork,roof terrace, central atrium with ornamental pool

    Wi-fi in the bedroom was intermittent. There were no rails on one short staircase but that is to be rectified

    Property response:

    Thank you very much for your lovely feedback! We look forward to hosting you again soon . With warm wishes from the entire Team

    Dar Les Cigognes
    29 May 2025
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