Reviews of Dar Soukaina

Very peaceful riad and excellent service!

The owner very nice, the lady serves tea as a welcome and for breakfast delicious pancakes with vegetables. The little pool in the courtyard just in time to cool off. Cozy interiors made the whole family feel very comfortable.

Un belliss

We already knew the about the kindness and the greatness of the experience that we would have, but the reality was even Better. The Riad had all the furnitures, roomes were clean and the personal cleans even Better when they come One a day to clean the room. The Extraordinary thing Was the people Who works in there...their empathies and the cure that they have towards the costumers Is the Key of this Riad. I think we would never forget Toufik Who likes a bodyguard takes care of our safety and never gets our feel unsafe and Ayoub Who Always asks if things were getting good or if we had some deseas... We Will never forget you Bride team: Carmen, Carla, Mariachiara, Ilenia e Antonia

The room was great and spacious. It had everything we needed. The location was also great and the staff was helpful.

The internet was the only problem. We couldn’t connect to the wifi from our room.

Our host was very friendly and helpful and ensured our stay was comfortable. The rooms were very clean and airy and there was always plenty to eat at breakfast.

The Riad was down a couple of lanes, which were a bit dark at night.

The Riad is out of the main area . You have to carry your luggage about 3-4 blocks unless you find someone to help you . Front desk guy is very upset and aggressive every time you ask something.

Everything was BAD , bad service , the guy at front desk is very aggressive everytime you ask for something , the bed in our room was stuck and you can’t walk around to lay down , you must jump. NO SPACE AROUND THE BED. Lot of mosquitos in the room . Shower had mold and smell a lot , they provided a spray but not even . BREAKFAST is horrible , only bread and cold and bad . Coffee really bad . My best recommendation is for you to find a better option .

We had a pleasant stay. The staff is really friendly and helpfull. When we arrived late in the evening the give us tea and even some tangine to eat. The room is comfortabel. The bed are a bit small for large people. The bathroom was small but had everything you need. Overall basic but clean. The price per night might be a bit high but the perfect location and nice inside garden with small pool makes it worth it. We recommend staying here.

The place was very clean and tidy. Staff were very helpful and accommodating.We had a pleasant stay.

Everything was nice.

It was very close to a busy street but the riad itself was quiet.

Staff could have been more helpful/informative for Tourists about the city

Comfortable rooms, good location and friendly and helpful staff

Shower water loses heat quickly, but that might be because of water shortage in the city.

Location, location and location! The Riad was a sweet and perfect for us. We wanted quality and good price. Service was very polite and caring. Bashir made sure our needs were met.

Maybe some eggs or a protein for breakfast would be nice. Nothing fancy.

Very nice Riad, clean and calm. Traditional style. Delicious breakfast. The owner is very friendly and cheerful. He’s a good guy made sure everything is well and comfortable 🌹

Generally nice staff and comfortable accommodation in a quiet location.

My driver was not there when I arrived at the airport. I don't think he was aware my flight was delayed (I had given my flight details to the property in advance) and went somewhere else after giving his sign to a friend. I booked a desert tour through the property, and asked lots of questions in advance before booking. I don't think this was communicated to the active staff as when I arrived, they weren't sure if I had confirmed or not. I asked for rooms that were similar to or better than my room at Soukaina, in a small shared tour group and over 4 days 3 nights. I was placed on random tour buses that happened to have space and going in the right direction. At one point I had to wait over 3 hours for my new driver to pick me up. I had no contact details for anyone. Accommodation was in shared rooms, and the desert accommodations were horrible. Unclean, unchanged sheets (hair and sand on the beds) and a communal bathroom with two toilets and two showers shared between the whole camp (maybe 2 dozen tents of 2-4 people). I called to complain and was met with excuses. I was promised a private room in the second camp which I received, as well as dinner (which I declined), waiving the payment of city tax and a transfer when I returned. The staff declined to pay for the transfer, and at that point I was too tired to argue.

Basic and comfortable room, generally nice staff. When I couldn't find the place, I was picked up from the coffee shop on the main road.

Bathroom drains were very stinky, I wasn't given a way to lock my room which meant that anyone could enter when I wasn't there! You're also not given a key to the main door which is only a mild annoyance because you have to knock and wait for someone to answer. The dinner I booked was okay for a starving traveller who doesn't want to venture out. A bit overpriced, chicken was dry and the first course was defrosted. I also ordered the main and dessert but received a starter and main.

Bashir is very helpful

No hot water (very little) for shower.

Everything was perfect. Very nice and clean Riad, with beautiful rooms, located near the historical places of Marrakech