The location is fine, but you usually need a taxi to reach most places. Also, there was an unpleasant sewage smell in the bathroom.

The staff were very helpful and always welcoming with a smile. The restaurant hall is beautiful with a nice view of the pool. Breakfast was delicious. The building is modern and new, and the room and bed were very comfortable.

Stayed in September 2025

Location, ambience, pool, staff

Stayed in August 2025

Cleaning service. The shower in the bathroom. This is not a standard I would expect in that kind of the hotel.

The staff is always nice and helpful and the breakfast.

Stayed in August 2025

bathroom

The shower tray is too short and the water escapes whilst showering. This causes huge puddling in the bathroom and the small towel provided for the floor is inadequate. AC was not working in first room, they changed the room next day after multiple failed requests for a technician, however the bathroom was too small and badly designed, the WC was too close to the basin and this was very disappointing. Water on the bathroom floor is a slip hazard, room cleaners are not efficient as they don't like to change bed sheets daily, overall I wouldn't stay here again!

Stayed in July 2025

- Lack of shower door caused water to soak the floor of the bathroom - Bathroom is dimly-lit

- Good breakfast - Security presence - Friendly staff

Stayed in July 2025

Slow internet

Friendly staff The hotel was calm, very clean and had excellent soundproofing The breakfast was also very good

Stayed in June 2025

Keep it up

Good

Stayed in June 2025

As the shower add access for reduced mobility, a lot of water leaked from the side and made walking in the bathroom after a shower very difficult.

The Hotel was amazing, and very well located (a bit removed from the centre, but everything was within walking distance). Close to the beach and to restaurants, and the staff was exceptionally nice and friendly. The bedroom was big, comfortable and had a lot of storage space. One of the best breakfasts I've ever encountered.

Stayed in May 2025

Had to renew my room key on a daily basis after 1200hrs.

The ambience, staff, location, spa.

Stayed in June 2025

Location not ideal for a tourist. It's in the financial area, where there are lots of banks etc, and a lot of building work going on. The hotel certainly felt as if its main market was business people. A long walk to the beach. On check-in I asked if there was a bar and the receptionist looked at me as if I were asking about kiddy porn. She waved her hand in the direction of the sea saying there were bars and restaurants down there. Now that I know Morocco better, I will be much more aware of which hotels have a bar or serve alcohol with meals. When I asked about going anywhere, only taxis were suggested. Receptionist did not know about airport buses, nor did she have a map. Breakfast was very limited for European customs. Not much fruit, but lots of salads! One young waiter called Mohammed was overly familiar, in my face, quite inappropriate. My room looked good, but: enormous wardrobe but nowhere to have a seat; very, very noisy with traffic outside; coffee machine but no coffee capsule; fridge was warm and empty; when I pulled my phone charger out of the socket the socket came out too; a red light was flashing on the phone but I couldn't work out how to switch it off; when I tried to call the concierge there was a voice message saying his message box was full; when I came out of the lift in the evening I was in pitch black for a few seconds before the automatic lights came on; Receptionist had forgotten to tell me that I would need to engage my room key card in the lift in order to get access to my floor. Went for lunch in the cafe. Took 3 attempts to get hot food. After finishing my main course I sat for 20 minutes and no-one took away my dirty plate or offered me dessert / coffee. When I mentioned this on paying, the cashier and "manager" told me they were only used to serving coffees, not food?????

Nice pancakes at breakfast and good coffee. Most of the staff were friendly, smiley and efficient. Hotel decor was elegant (but without character). Nice shower.

Stayed in May 2025

The room steward occasionally forgot to replenish drinking water and shower gel in the room, however the service desk responded quickly whenever we raised any issue.

Breakfast was great with variety of food and the location convenient.

Stayed in May 2025

Wifi was erratic and of poor download speeds in bedroom

Stayed in May 2025

Security staffs need to learn how to communicate with people

Stayed in April 2025

The price

I liked the hotel 🏨 but very expensive

Stayed in May 2025

The day we wanted to have lunch at the poolside snack bar, we waited twenty minutes and no one came to serve us, despite the staff seeing us sitting down. We asked at reception if the snack bar was not working and they informed us that someone would be there soon. No one ever showed up. At Dominium Café the service was poor both times we visited. The rooms are missing some toiletries such as a shower cap and hair conditioner. It doesn't make sense in a room with two persons to only have a coffee capsule and a bottle of water. There were no glasses.

The hotel is well located, close to restaurants and within short walking distance of Souk El Had. Access to the beach is also quick on foot. The room had a reasonable size with a balcony overlooking the pool and was clean. The breakfast was well served and the staff very friendly, reception staff nice and helpful. SPA service worked well with a friendly and helpful staff.

Stayed in May 2025

In all honesty the wifi is a bit slow and sometimes doesn’t work in the first floor rooms and could be improved

Nice location away from noise, nice pool and gym, the staff greeted us and made us feel at home

Stayed in May 2025

Noisy neighbours

Average

Stayed in April 2025

Nothing

Everything

Stayed in April 2025

The room was small which didn't reflect well on the amount paid. The breakfast is passable and not suited to an international clientele. The hotel grounds felt generally empty, barely any guests coming to use the pool. Lastly, I had to deal with a bug, maybe a cockroach or a black cricket, which came out of no where and makes it necessary to sun dry the contents of my luggage on getting back home.

The hotel is well located and also close to the beach

Stayed in April 2025

It would have been helpful to mention on website that this hotel has a no alcohol policy which we discovered only when we tried to order wine with dinner. Also the sky bar which looks lovely in the pictures is actually closed. However it wasn’t a big problem and we still enjoyed our stay.

Very helpful and friendly staff. Lovely pool. Very comfortable room.

Stayed in April 2025

Our room was a disability room but the shower layout/design was not good, the bathroom floor was flooded after one shower. The curtains are so tall/long, it's very difficult to pull them back, I would improve those if possible.

The staff went out of their way to make sure we were happy. They were friendly, helpful, attentive and offered great service.

Stayed in April 2025

WiFi issues. Swimming pool cold. Air con wasn’t working on our 1st night.

Very modern, clean, vibrant. Professional staff. 4* looked a 5*. Hospitality very good. All the staff had a smile made us feel welcome.

Stayed in April 2025

Staff great. Breakfast fab. Room good size. Long walk to beach but orange Taxi very reasonably priced.

Stayed in April 2025

We love our room with pool view. The room has a great size. Bed was comfortable

Stayed in April 2025