Reviews of Hôtel Fontaine Campini
15 Run Canpini Batha, Fes El Bali, 30000 Fès, Morocco

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Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation is good
Room furniture was too old and requires renovation. Water flow in the washroom was quite less.
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewI had an unforgettable stay at L Fontaine Campini. From the moment I arrived, I was impressed by the warm hospitality and attention to detail. The location is perfect nestled in the heart of the old medina yet peaceful and easy to access. The rooms were spotless, beautifully decorated in traditional Moroccan style, and very comfortable. The air conditioning worked perfectly, which was a huge relief during the hot Fes afternoons. The Wi-Fi connection was fast and reliable throughout my stay ideal for both work and staying in touch with family. What truly made the stay special was the staff: kind, helpful, and always willing to go the extra mile. I would highly recommend L Fontaine Campini to anyone visiting Fes it’s the perfect blend of charm, comfort, and authenticity.
Reviewed: 4 December 2024 · Stayed in November 2024
Verified reviewReviewed: 27 September 2024 · Stayed in September 2024
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 24 July 2024 · Stayed in May 2024
Verified reviewThe place was comfortable and the staff were very nice
Its a good 7-9 minute walk from shops
Reviewed: 19 June 2024 · Stayed in May 2024
Verified reviewOne lady in the reception - was nice and profesional
totally neglected place, photos are misleading. looks like nobody looks after it. generally i dont leave such negative comments but to all this I couldnt cancel my reservation for any extra cost
Reviewed: 8 June 2024 · Stayed in June 2024
Verified reviewMohamed the manager was exceptional. He fed us, washed our motorbikes for us, took us to shops and made recommendations for our travel and where to eat. Nothing was too much trouble. He was a true host. The property was secure and we were able to leave our fully laden motorbikes outside the front door.
For the price we paid we have no complaints
Reviewed: 27 May 2024 · Stayed in May 2024
Verified reviewThe receptionist was so friendly! and the overall vibe of the neighborhood was quiet and safe. The hotel located near to the old medina of Fez 💫 I do recommend it!!
Reviewed: 9 May 2024 · Stayed in May 2024
Verified reviewReviewed: 12 April 2024 · Stayed in April 2024
Verified reviewJust 5 mins walk from Fes Medina. Very friendly receptionist and cute terrace. Breakfast was also good. Cute ginger cat in the common area that loves cuddles!
Reviewed: 27 March 2024 · Stayed in March 2024
Verified reviewReviewed: 20 March 2024 · Stayed in March 2024
Verified reviewIts a hostel, free secure parking, 10 minutes walk to medina, breakfast was average
Washroom is old, very small rooms
Reviewed: 24 February 2024 · Stayed in February 2024
Verified reviewThey locked me out. I had to pay car to chase bus. No running water in shower
Reviewed: 19 February 2024 · Stayed in February 2024
Verified reviewGreat location, great bed and room, best breakfast we have had. Highly recommend
Reviewed: 28 January 2024 · Stayed in January 2024
Verified reviewReviewed: 29 November 2023 · Stayed in November 2023
Verified reviewExcellent value for money budget hotel. It is located walking distance from the old Fez medina and is a quiet place away from the bustle. Rooms are bright with lots of natural light. Safe location. Roof terrace is amazing and the breakfast is very good. The staff are also very kind and helpful.
Reviewed: 4 November 2023 · Stayed in October 2023
Verified reviewLocation and staff
The place really needs maintenance: broken shower and toilet seat, blocked shower sink, doors hard to close, smelly bathroom, old bedsheets and towels, etc. Bed was too hard for us.
Reviewed: 27 October 2023 · Stayed in October 2023
Verified reviewBreakfast - okay, but too small quantity for 2 people, we got the same food as a solo traveller, and it was not enough Staff is absolutely not English-speaking bathroom - 1/10 , very dirty room- accceptable Taxi service costs more than the normal taxi from the aiport, 200 Dhs instead of 120 Dhs, but you can ask for it
Breakfast 6/10 room 5/10 bathroom 1/10 staff 3/10 location 9/10 Sum: 5/10
Thank you for choosing to stay at our Hotel. We appreciate your feedback regarding your recent experience, and we would like to address your concerns in a professional manner. Firstly, we are pleased to hear that you enjoyed the breakfast during your stay. We take pride in providing a generous and satisfying breakfast that has received positive feedback from many of our guests. We apologize for any inconvenience you experienced due to language barriers with our receptionist. It is important to note that while we strive to provide the best service, communication in English can be challenging in an Arabic-speaking country. We appreciate your understanding in this matter. Regarding the shared bathroom in your room, we understand that it may have appeared busier due to multiple guests utilizing it. However, we want to assure you that we make every effort to maintain cleanliness in shared facilities. We did offer you the option to upgrade to a room with a private bathroom, which would have provided more exclusivity. We respect your choice, though. In regard to the taxi service, we aim to offer competitive rates for our guests. The standard daytime fare for the transfer from our hotel to the airport is typically 300 Moroccan Dirhams. However, as a gesture of goodwill and our commitment to customer satisfaction, we arranged for a special rate of 200 Moroccan Dirhams for your early morning pick-up at 4:45 am, which is considerably less than what a regular taxi would charge at that hour. We understand that you initially faced some financial constraints and were appreciative of the adjusted rate. It's important to clarify that the 120 Moroccan Dirhams you mentioned is typically for transfers to the train station, not the airport. The distance to the airport from our hotel is approximately 15 kilometers, which is why the rate for that specific transfer is higher. We are grateful for your stay and appreciate your feedback. Our team always strives to provide the best service to our guests, and your comments help us improve. We hope to have the pleasure of welcoming you back in the future and providing you with an even more enjoyable stay. Safe travels.
Thank you for choosing to stay at our Hotel. We appreciate your feedback regarding your recent experience, and we would like to address your concerns in a professional manner. Firstly, we are pleased to hear that you enjoyed the breakfast … Show more
Reviewed: 26 October 2023 · Stayed in October 2023
Verified reviewThe bloke on the front desk who spoke English was very helpful. Very good location and the breakfast was great.
The hot water tank made loud bangs for an hour or 2 after every shower or even at random times.
Reviewed: 9 October 2023 · Stayed in September 2023
Verified reviewReviewed: 2 October 2023 · Stayed in September 2023
Verified reviewThe most helpful and kind people. They helped me with information and things I needed. Gave me a better room, as it was available for the night. All in all great experience. All you need and you for the price is perfekt. Also it could be a plus that it is on the edge of the old town so it is more peaceful there and easier to navigate in tbe evening to find your hotel 😁
Reviewed: 1 October 2023 · Stayed in September 2023
Verified reviewReviewed: 3 September 2023 · Stayed in August 2023
Verified reviewKind staff went above and beyond with catering for my needs
Reviewed: 21 August 2023 · Stayed in August 2023
Verified reviewNice, clean, and spacious room. Good natured staff. Definitely value for money.
Small bathroom.