Reviews of Riad Il Parco dei Principi

The majority of the things

It was such a beautiful Riad with only a couple rooms so the staff has a lot of time for you. They all knew our names and they always asked how we were and if we needed anything. The location was in the middle of the Medina. There were no cars allowed in the street which makes it a lot better.

The service was amazing so was the pool and the location!

Nothing in particular

Location was great and personnel were very helpful. For example recommending and booking restaurants, and doing laundry.

Birds at breakfast were irritating.

Beautiful riad nestled away in the middle of the medina. Really friendly, helpful staff who couldn't do enough for us. A fantastic stay. Thank you!

The best thing no doubt is the staff s friendliness. The patio around the lovely pool is a wonderful site and so is the roof terrace. We had lunch and breakfast and were impressed with it all. Samir and team made everything possible to make us feel welcome and at home. The location is perfect as it’s in the medina area but within easy reach of the medina door where the taxi driver will drop you. Just head to the pharmacy ans reference and the road is next door (the sign in the wooden door is small though so you might miss it) We’ll come back again for sure.

We had a truly wonderful experience at Riad II Parco dei Principi and we’re deeply grateful for the hospitality we received throughout our stay. First and foremost, we want to express our sincere appreciation to Ayoub, who was acting as the substitute manager during our visit. Even though he had only recently taken on the role, we were truly impressed by how confident, capable, and professional he was. Ayoub went above and beyond to make us feel welcome—always helpful, always kind, and full of insightful tips and tricks about the city. Thanks to him, we were able to discover Marrakech in a much more authentic and informed way, from what to see to how to navigate the souks like locals. The Riad itself is beautiful and incredibly well located, right in the heart of the Medina, which allowed us to explore many of the city’s main attractions on foot. After long days of walking and sightseeing, having the chance to relax by the pool in the courtyard was a real highlight—it became our favourite way to unwind in the evenings. The entire staff was exceptional: warm, attentive, and genuinely welcoming. They made us feel at home and even offered us the opportunity to try different Moroccan teas during our stay, which was a lovely and thoughtful touch. Although the Riad’s architecture and decor are stunning, we truly believe that its greatest value lies in its people. The team made our experience unforgettable, and for that we are truly thankful. Highly recommended—we can’t wait to return! Afonso & Bárbara

Our stay at the Riad was only negatively impacted by the bathroom setup. The shower had no curtain or glass partition, which meant that every time we showered, the entire bathroom floor got completely wet. A simple addition like a shower curtain or screen would make a big difference.

Excellent location, the riad was beautiful and the staff were very kind and helpful.

Location, design, staff, quality of food everything perfect

Nothing

The location was perfect and staff super friendly and helpful!

The hotel is beautiful and in a great location. Our room was cool which was much needed in 40 degree heat, the pool clean and refreshing. Breakfast was fab. The very best thing about this place is the staff, Samir and Ibrahim went out of their way to help us during our stay and we couldn’t be more grateful! We will definitely stay here again.

Nothing

Lovely and safe riad in the heart of the Medina Our first time in Morocco – two women, feeling cautious. From the start, Samir (the host) was kind and helpful. He organised everything perfectly: transfer, meals, local tips. The riad is charming, very clean, and centrally located. Our room was spacious, cool (with air conditioning), and well equipped. Breakfast was generous and traditional, with free tea and coffee. We felt safe and truly welcome – thanks to the warm, respectful hospitality. We’ll definitely come back!

This was the most perfect stay for us in Marrakesh! The riad was beautiful with lots of spaces to relax, either down in the courtyard or on the rooftop. The staff were honestly incredible; Samir was so helpful, answering all our questions and helping us to book places for lunch and dinner. The location of the riad is super convenient, everything was in walking distance and we were able to find our way back to the riad without using maps. Our trip was fantastic from start to finish, we were picked up from the airport and brought back to the riad where we had the most delicious lunch in the courtyard by the pool! Breakfast every morning was fantastic, it was super relaxed and there was so set time! Could not have asked for better staff and customer service throughout.

Nothing!

The staff were great. They treated us like we were family. A very warm reception, they sent us a Whatsapp message with loads of recommendations. They really wanted us to enjoy our stay. Thank you Sami and team.

A fabulous Riad in the middle of the Medina, perfect for our visit. Ayoub gave us a great welcome, and looked after us so well during our visit, along with the other lovely staff. Breakfasts were fabolous, and set us up for the day. It's a very relaxing Riad, in the middle of a buzzing city, we loved the pool for cooling down, and chilling. The rooftop was very nice also. A big thank you to everyone.

Everything was great.

Friendly stuff and very nice breakfast. Ayoub was excellent and he helped us a lot throughout our stay. The riad is also very peaceful.

n/a

We stayed for two nights in Riad II Parco Principi. One night on arriving in Morocco and one just before we left. This was a nice quiet and beautiful Riad with a convivial welcome and a nice breakfast, also well Suited for visiting places like the Secret Garden. The large room we had for the first night was pretty nice. The second room also not bad. The host helped us get the Aircon working. Thank you. Top Tipp, Try to buy a Moroccan SIM card as soon as you arrive. We found a phone shop just outside the Medina entrance. It avoids a lot of hassle trying to find your Hotel and awkward conversations

What soured our stay a little was that for the first night we had booked but not payed. When it came to checking out the host gave us an imaginative exchange rate which made the room 12 euros more expensive and I’m Not talking about the tourist tax. It’s more about the principal than the nominal amount. If you want to stay here pay for everything on Booking.com. Then pay the Guest tax in change. That way you can’t be unnecessarily diddled.

This riad is a little oasis within the Medina! Close to everything. The staff was nothing but incredible. Samir and everyone else made this stay so much more than we expected. Thank you!!

Amazing location, short walk from all the main attractions. Felt safe and relaxed in the Riad. Highly recommend!

This beautiful riad was an oasis from the hectic pace of the Medina. The Moorish design included hand painted doors and unique tilework. The riad is located in the upscale Mouassine neighborhood with high quality shops and a lively cafe. The breakfast was delicious and uniquely Moroccan. The owner was very helpful in scheduling transportation from the airport and train station.

Breakfast was lovely, they offered breads and teas and some fruit - might be light for individuals that are used to something heavier

Everything was lovely, walking distance to Souk and the secret garden

Our room was spacious and the bed was really comfy. It was cleaned each day which was great. The pool was lovely for a cold dip to cool down from the heat. Samir was very helpful and kind to us - nothing was too much trouble.

There was one member of staff who was rude and unprofessional which really tainted our stay. We weren’t given a key to the main door to the riad (which is fine) but when you’re waiting ages to get in at night, it is an issue. When we were leaving the riad to get our taxi transfer which was organised by the manager, the member of staff tried to blame us for it being late and saying we should have booked it earlier. He laughed in our faces when we said we would miss our flight if we had to wait 30 minutes longer for the taxi. I think the breakfasts could be more varied and water in the fridges would be nice. We also expected a tea / coffee making station in the room. Our TV didn’t work.