Reviews of Hotel Islane 3 stars

- near madina - near koutoubia mosque - clean room - staff were very helpful when we needed to change rooms - there is a money exchange shop in the hotel

- wifi is weak, first room didnt work so we had to change rooms - breakfast isnt great, just bread, 1 day might have eggs, sometimes fruit - AC unit is weak

I loved how hospitable and friendly the staff was.

The hotel staff is very helpful and accommodating.

The best thing about this hotel is the location and the beautiful view of the mosque from the breakfast terrace. The bed and bed linen were good and comfortable. Breakfast was basic — you can find something to eat, but nothing special. They do bake fresh bread, but oddly enough, they serve old, dried-out bread first thing in the morning.

There were quite a few issues, though. One side of the wardrobe couldn’t be opened because the bed was in the way, and the other side was useless since there were no hangers. The room had no table, no chairs, no mirror, no hairdryer. Water from the shower would spill into the room, and the bathroom door was practically useless — broken lock, large gap, and no real privacy. The front door lock was broken — even the cleaning staff struggled with it, but no one ever came to fix it. Staff were shouting loudly in the hallways during the day and even at night, which was really unacceptable! We also saw a cockroach in the corridor as we were leaving... On top of that, the TV didn’t work and there was no Wi-Fi signal in the room. Cleanliness was a serious issue. The bed was made, but no towels were left in the room — we had to go ask for them. When we checked in, the floor was dirty, and there were glass marks left on the sink.

Solo traveler in Room #236. I booked 5 nites total, on 3 separate reservations. Room was comfortable, bed quite large, hot water shower with very good pressure. Balcony to sit outside when weather allows. there’s evening outside noise & cacophony but that doesn’t bother me at all (as I’ve learned to tune it out). Breakfast is offered on the outdoor terrace & appears adequate but it could offer some fruit instead of so many bread choices. Room lighting is good. Staff excellent, friendly & accommodating. Very safe. Great location just outside The Medina. Room has a TV (which I didn’t watch at all).

There’s no functioning safe deposit box or mini-fridge in the room. Air con didn’t work at all. WiFi in bedroom is atrocious, best on terrace, in main lobby or anywhere else but in the bedroom. Also, beware of the wet tiled bathroom floor after showering: it’s slippery, so be extremely careful. The shampoo dispenser in the shower was ALWAYS empty, never filled. There is nowhere to place your luggage or bag to open it up, except on the bed or the floor. Needs a “DO NOT DISTURB” sign to hang outside the door. Also, on my last day at breakfast, I was hounded by one of the breakfast servers for a ”tip” (after he found out it was my check-out day: NOT COOL.

To be honest the location was good but Room and especially breakfast was awful i never had such bad experience

Breakfast i didn't like at all, Room was dirty the lady she did good, but stuff there need to be changed like bed, sink an so imagine our toilet has not window it was broken it's just a hole OMG

The bed was large and the staff was friendly.

I left 50 euro cash in my room because I was unaware they were going to enter my room to clean and it went missing. The bathroom also flooded the room with poor drainage.

Great location, clean and comfortable, restaurant provides excellent views as well as quality food.

Staff were friendly, efficient and helpful. However compared to other places we stayed, it was a bit impersonal.

It was very clean ,very good smell and the best staff. The hotel is located at the best place in Medina, it is close to the mosque koutoubia and jemaa el-fnaa (market stalls).

Great location - right across from Koutoubia Mosque and less then 5 minutes from Jemaa el-Fna. Friendly staff and breakfast on the terrace which overlooks the Mosque. Breakfast was just okay.

It sounded like they were moving furniture in the restaurant above us at 6am both days we were there and the shower was really slow to drain.

Location was the best and rest was just below average.

Excellent location, rooms were clean, breakfast was OK, a bit noisy but not too bad,. We had pigeons above our room in the roof, but luckily they didn't make any noise in the night.

Sound proofing

The location was good. You get a great view of the main mosque from the terrace.

We visited in early February and Marrakech gets quite cold in winter. Breakfast was served on the main open terrace and everything was freezing. There was a toaster were you could heat up toast but you had to put each items in 3 to 4 times before it became edible. The variety was limited and poor and orange juice came straight out of a powder mixture. When I complained to the staff they told me that they know the experience is bad but management just will not change anything. When I complained to the manager he said he will look into improving things but nothing changed during our stay. The room was very small and uncomfortable. The traffic noise was terrible. In hindsight I should have just changed hotels as this experience ruined my visit to Marrakech.

Location was perfect

Bathrooms need BIG upgrades

Very poor breakfast

Hotel position