Reviews of Kam Kam Dunes
Hassilabied (GPS: 31.1737ºN - 3.940694ºW), 52202 Merzouga, Morocco
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Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewKam Kam Dunes is a magical place. The tents are comfortable and beautifully decorated, combining luxury with tradition. The setting is spectacular, with breathtaking views and total peace. The staff was very friendly and attentive, and the activities—such as camel riding and music by the fire—made the experience even more special. The food was also delicious. Highly recommended! See you again!
Nothing. All is perfect!
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewWe liked style and design of the camp - it is different from other camps. They use natural material creating cozy and calming atmosphere. I liked both the design of the room and of the common spaces. The tent was big, comfortable and clean. There was some noise at night (from donkey and dog barking). I did not hear it but my husband woke up. Location is good - in the middle of the sandy dunes, with some vegetation. There are 2 other camps nearby but I did not feel their presence. The hosts were friendly and responsive. We had very good communication via whatsapp (including, booking additional tours, meeting on arrival, etc.). Also, it was good that the payments for the tours you do online (through their website). If you arrive by rental car, they meet you at the gas station and then you go together to a parking next some restaurant. Walking on camels experience is after you arrive to the camp, in the area near to the camp. We stayed in the beginning of May - the weather was very good (maximum 32 degrees during the day).
There was no real double bed - just two single beds put together. We took a tour to visit Bedouins. The tour itself was very good and interesting. There was also lunch included. However, you need to pay for water at this lunch. For water after you had 4 hours in the desert (!!).
Dear Alena, Thank you sincerely for your kind and thoughtful words. We’re truly happy to know that you felt the calm and beauty of the camp, and that our team and the setting helped create a memorable experience for you. We deeply appreciate your feedback regarding the beds and the water during the lunch stops. it's through comments like yours that we can keep improving every detail. We’re especially glad the communication felt smooth and that you enjoyed the tours and peaceful desert atmosphere. It was a joy to host you, and we hope to welcome you back one day under the stars of the Sahara. Warmest wishes, The Kam Kam Dunes Team
Dear Alena, Thank you sincerely for your kind and thoughtful words. We’re truly happy to know that you felt the calm and beauty of the camp, and that our team and the setting helped create a memorable experience for you. We deeply apprec… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewIt is a very good place to stay.
Nothing
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewStunning setting, actually in the dunes unlike some of the other camps. The food was lovely, very good portions. The staff were so friendly. The tents were very big, and the beds were comfy.
Everything was very tired, dated and in need of a lot of maintenance. Even the trucks were falling apart. You are definitely on their time... Our tour was supposed to start at 10am, but we didn't leave until 10:45am. We were also told the tour was private, but it wasn't. It was not clean. The rooms felt very grubby and the shower was not attached to anything and leaked everywhere. There weren't even bulbs in the bedside lights. It was so so in the tent. So hot, that at the end of our tour we were advised to stay at the hotel where we had lunch (with no prior warning, so we didn't have appropriate clothes etc). I'm not sure why there are heaters in the tents, but not fans?
Hi Alexandra :) Thank you for sharing your experience with us. We're happy to hear that you enjoyed our unique location in the heart of the dunes, the kindness of our team, the food, and the comfort of our Berber-style tents. We’re truly sorry that some aspects did not meet your expectations. We would like to clarify that all of our tours are private — the vehicles we use are exclusively for each reservation. If there was any misunderstanding, we sincerely apologize. Regarding the temperature, we understand that the desert heat can be intense during certain times of the year. Our tents, built in traditional Berber style, are equipped with heating for cold nights. This summer, we will be temporarily closed due to high temperatures, and we will take this time to make improvements to our camp — especially to enhance comfort during the warmer hours of the day. Our goal is to make every visit unforgettable, no matter the season. We truly appreciate your feedback, as it helps us continue growing and improving. We would love to welcome you back and provide you with an even more complete and satisfying experience. Warm regards, Laia Morato Manager of Kam Kam Dunes
Hi Alexandra :) Thank you for sharing your experience with us. We're happy to hear that you enjoyed our unique location in the heart of the dunes, the kindness of our team, the food, and the comfort of our Berber-style tents. We’re tr… Show more
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewWe had an amazing experience at the desert camp. Everything worked perfectly and on time. The camp was cozy and comfortable. We had everything we needed at our disposal. The hosts were absolutely amazing. They took care of us with the utmost care and willingness, we felt at home. Their hospitality and friendly approach made our stay an even more exceptional experience. I highly recommend this desert camp accommodation to anyone looking for peace, tranquility, and beautiful scener.
Hi Radana :) Thank you for your wonderful review! We’re thrilled to hear that you had an amazing experience at our desert camp. Providing a cozy, comfortable, and well-organized stay is our priority, and we’re delighted that everything met your expectations. It means the world to us that you felt at home and well taken care of. Our team takes great pride in offering warm hospitality to make every guest’s stay special. We truly appreciate your recommendation and hope to welcome you back for another peaceful and unforgettable experience in the heart of the desert!🌙✨🌵 Laia M Manager of Kam Kam Dunes
Hi Radana :) Thank you for your wonderful review! We’re thrilled to hear that you had an amazing experience at our desert camp. Providing a cozy, comfortable, and well-organized stay is our priority, and we’re delighted that everything met… Show more
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewVery unique experience in desert. The tent is equipped with everything and even a heater in winter time! The tent is not cold at all!
Food is a bit basic
Thank you so much for your kind words! 🌟 We're thrilled to hear you enjoyed your unique desert experience with us. Providing comfort, even in winter, is our priority, so we're delighted that the heater and tent setup exceeded your expectations. We hope to welcome you back for another memorable adventure soon!
Thank you so much for your kind words! 🌟 We're thrilled to hear you enjoyed your unique desert experience with us. Providing comfort, even in winter, is our priority, so we're delighted that the heater and tent setup exceeded your e… Show more
Reviewed: 16 November 2024 · Stayed in November 2024
Verified reviewWe had an amazing time at Kam Kam Dunes near Merzouga Desert. Hasin and his team are professional and the way they are looking after you is unreal. They will go beyond to make sure you feel relaxed and live that experience in its maximum. You can truly feel how much effort and love they put in this place without losing the culture element the "nomad" experience. The whole place is so unique and it makes you forget about the outside world. The food was like a journey to the Moroccian cuisine with exceptional flavours and options for vegetarians too. And after dinner, you can just sit by the fire and watch the shooting stars above the sand Dunes. Its such a unique place and highly highly recommended! Dimi and Natalie
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewIt was a lovely setting.
However, we were the only people there - staff were unprepared - pillow cases and bedding were not clean, sand on everything outside the tent - could have prepared or advised accommodation not avail. No atmosphere at all. Would rather have not gone.
Dear Marisa, We are deeply sorry to read your comment and to hear that you did not have the experience you expected at our establishment. Your feedback comes as a surprise to us, as we did not receive any complaints or negative comments from you during your stay. Personally, I make sure to stay in touch with all our guests to ensure their satisfaction and to address any issues that may arise. Additionally, we have tried to contact you using the phone number you provided, but we have not been successful. We are concerned that there may be some misunderstanding or that this review might come from a false account, which would be very unfortunate. Please contact us, as we have tried to reach you without success. We would like to highlight that June has been especially difficult due to strong winds, which have affected all desert camps in the Merzouga region. Additionally, June is a very hot month, which can influence the overall experience. In fact, we close our camps during July and August precisely to avoid these inconveniences and ensure our guests have an optimal experience. Unfortunately, there are climatic factors that are beyond our control, and if these affected your stay, we are very sorry, but it is something we as a company cannot change. We would very much like to discuss your experience in detail and find an appropriate solution. Please contact us directly at info@kamkamdunes.com or call us at +34 606663170, so that we can assist you in the best possible way. Thank you for your time, and we hope to resolve this matter to your satisfaction. Sincerely, Laia Morato Manager of Kam Kam Dunes
Dear Marisa, We are deeply sorry to read your comment and to hear that you did not have the experience you expected at our establishment. Your feedback comes as a surprise to us, as we did not receive any complaints or negative comments fr… Show more
Reviewed: 21 April 2024 · Stayed in April 2024
Verified reviewStaff could not have been more helpful and considerate
O
Thank you so much for your comment! We are very happy to hear that our staff was helpful and attentive during your stay. We strive to provide the best possible service, and your feedback motivates us to keep improving. We hope to have you with us again soon! Best regards, Laia Morató Manager of Kam Kam Dunes
Thank you so much for your comment! We are very happy to hear that our staff was helpful and attentive during your stay. We strive to provide the best possible service, and your feedback motivates us to keep improving. We hope to have you … Show more
Reviewed: 10 April 2024 · Stayed in April 2024
Verified reviewThe breakfast and dinner was just great. The team at kamkam dunes makes every wish true and the scenery with the dunes around is wonderful.
Hi Christoph. Thank you for your wonderful comment! We're delighted to hear that you enjoyed the breakfast and dinner. Our team at KamKam Dunes works hard to make all your wishes come true, and we're thrilled that you loved the beautiful landscape with the surrounding dunes. We hope to welcome you back soon! Best regards, Laia Morató Manager of Kam Kam Dunes
Hi Christoph. Thank you for your wonderful comment! We're delighted to hear that you enjoyed the breakfast and dinner. Our team at KamKam Dunes works hard to make all your wishes come true, and we're thrilled that you loved the bea… Show more
Reviewed: 31 December 2022 · Stayed in December 2022
Verified review