Reviews of Ksar Salha
Douar Laouina Sidi Abdellah Ghiate, B.P 1346 Barid Al Marghib.avenue Palestine unitee, 40000 Marrakech, Morocco
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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewSuch a wonderful stay in a beautiful, peaceful place. The staff were lovely and food delicious.
What a joy it is to read your message! Your satisfaction is the greatest reward for our entire team. It was a real pleasure to welcome you and share these special moments together. Come back whenever you like — our home will always be open to you with a warm smile!
What a joy it is to read your message! Your satisfaction is the greatest reward for our entire team. It was a real pleasure to welcome you and share these special moments together. Come back whenever you like — our home will always be open… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewDisappointing experience at Hotel Ksar Salha – False handicap claims and poor service I stayed for seven days at Hotel Ksar Salha in Marrakech with my friend, who uses a wheelchair. My friend specifically chose this hotel because it is listed as being accessible for people with disabilities. I regret having to write this review, as I am self-employed and work with clients, but precisely because of that, it is important to highlight the lack of customer care and service. Having visited Morocco over 25 times, I have never experienced such a poorly run hotel with such appalling service. Regarding the disability facilities, there were numerous shortcomings, and if my friend had travelled alone, she would not have been able to navigate the hotel at all. Not even the toilets were wheelchair accessible. On a positive note, I can mention the attractive rooms, lovely gardens, and a beautiful swimming pool (which, regrettably, was also not wheelchair accessible). Everything else was utterly unacceptable — confusing, unclear descriptions, and poor communication. The hotel only offered one menu that was served throughout the day. There was a set price for lunch and the same price for dinner, but we had to pay extra in the evening. The portions served were small, and the food was overpriced considering the quality and service. There was no cleaning or vacuuming of our rooms. We had to request staff to clean, and when we did, they did so sporadically. We had to ask every day for the rooms to be cleaned. Additionally, no bed linen was changed during the seven days we stayed. We booked the hotel including breakfast, but the breakfast was very dull; however, when we complained, it was improved quite significantly. Charging 3,000 MAD/DIRHAMS per day for such a poor hotel, including breakfast in Marrakech is simply too much. The high prices do not reflect the standard or quality of service. We did not experience any of the warm and authentic Moroccan hospitality that one would
Hello, please send us your name and your reservation number to be able to answer you, the fact of sending a comment full of hatred and revenge in anonymity that leaves the door open to a lot of preposition.
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewThe location was a quiet area outside of Marrakech and was lovely and tranquil. The staff were lovely and accommodating with everything we asked. We appreciated the service and helpfulness a lot.
There was limited menu options for dinner, however, it was possible to ask for food not on there which the kitchen happily made. I can highly recommend their cooking.
Thank you so much for your lovely review. We’re delighted to hear that you enjoyed the peaceful and tranquil setting, as well as the kindness and attentiveness of our team. Your satisfaction truly means the world to us. We also appreciate your comment regarding the dinner menu. We did our best to accommodate your vegetarian preferences with varied and tailored options, and we’re very happy to know that you enjoyed our cooking! We hope to have the pleasure of welcoming you again for another relaxing stay. Warm regards.
Thank you so much for your lovely review. We’re delighted to hear that you enjoyed the peaceful and tranquil setting, as well as the kindness and attentiveness of our team. Your satisfaction truly means the world to us. We also appreciate … Show more
Reviewed: 21 May 2025 · Stayed in April 2025
Verified reviewWe had an exciting week in Morroco, and for the last 3 days, we wanted to relax somewhere close enough to Marakesh, but far from the crowd and noise. This place was stunning, with its royal garden and more facilities than we expected (tennis court, ...). The house itself and supporting objects have lots of history and details, combining smoothly ancient with modern times. We loved it.
Thank you for your kind words. We're so pleased that your stay with us left you with such a positive impression. It's always rewarding to know our guests leave feeling relaxed and inspired. Wishing you many more beautiful travels, and we hope to welcome you again in the future.
Thank you for your kind words. We're so pleased that your stay with us left you with such a positive impression. It's always rewarding to know our guests leave feeling relaxed and inspired. Wishing you many more beautiful travels, and we … Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewLarge Pool with sun loungers and fantastic outdoor area with ample seating / plants. Spacious rooms that are beautifully decorated.
Thank you so much for your kind words! We’re delighted to hear that you enjoyed the peaceful atmosphere, the spacious and beautifully decorated rooms, and our outdoor areas. It truly means a lot to know that you appreciated the privacy and tranquility we strive to offer. We hope to have the pleasure of welcoming you back for another relaxing stay!
Thank you so much for your kind words! We’re delighted to hear that you enjoyed the peaceful atmosphere, the spacious and beautifully decorated rooms, and our outdoor areas. It truly means a lot to know that you appreciated the privacy and … Show more
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewIt’s serenity, the location, the efficient way it’s run, the welcoming, delightful owners. Will definitely return again, this was my second visit. Highly recommend
Nothing, loved it all
Thank you so much for your kind words and for choosing to stay with us again — it truly means a lot! We’re delighted to hear that you appreciated the serenity, the location, and the overall experience. Your lovely feedback about the way we run things and your appreciation of our welcome warms our hearts. It was a real pleasure having you back, and we’re already looking forward to your third visit! Warm regards.
Thank you so much for your kind words and for choosing to stay with us again — it truly means a lot! We’re delighted to hear that you appreciated the serenity, the location, and the overall experience. Your lovely feedback about the way we… Show more
Reviewed: 21 March 2025 · Stayed in March 2025
Verified reviewPeaceful, attentive but not intrusive staff. Lovely home cooked meals.
The only gripe, if any was perhaps a little more variety on the food available would have been nice. But whatever we had was cooked beautifully.
Hello and thank you for your feedback! We’re delighted that you enjoyed the peaceful atmosphere, our attentive service, and our homemade dishes. We take your comment about the variety of food into consideration and will continue to ensure a diverse offering. We hope to have the pleasure of welcoming you again to discover even more flavors! See you soon.
Hello and thank you for your feedback! We’re delighted that you enjoyed the peaceful atmosphere, our attentive service, and our homemade dishes. We take your comment about the variety of food into consideration and will continue to ensure a… Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewStunning. Pretty. Beautifully decorated. Lovely garden and swimming pool. The atmosphere is very relaxed. Delicious local food.
Tennis court good but no tennis balls
Thank you for your kind words! We’re delighted that you enjoyed the beauty of the place, the relaxing atmosphere, and our local cuisine. Regarding the tennis balls, we had provided them, and if they were lost, you could have asked us for more. We are always available to ensure your comfort. We look forward to welcoming you again!
Thank you for your kind words! We’re delighted that you enjoyed the beauty of the place, the relaxing atmosphere, and our local cuisine. Regarding the tennis balls, we had provided them, and if they were lost, you could have asked us for m… Show more
Reviewed: 10 March 2025 · Stayed in January 2025
Verified reviewBeautiful 800 years old Ksar, very tastefully renovated into a wonderful boutique hotel. The family running Ksar Salha is lovely and the make every effort to ensure you will enjoy your stay. The lemon chicken Tajine is the best you will ever be served.
It is unfortunately about 40 minutes out of Marrakesh, but the view of the Atlas mountains and the lush gardens make you forget about that very quickly.
Thank you so much for your wonderful review! We’re delighted that you enjoyed the authentic charm of Ksar Salha, our warm hospitality, and of course, our lemon chicken tagine – a house favorite made with passion. As for the access, our Ksar is indeed about 30 minutes from Marrakech, offering a peaceful retreat with breathtaking views of the Atlas Mountains. Roadwork is currently underway to widen and improve the route, making the journey even more comfortable for our guests. We hope to welcome you back for another memorable stay!
Thank you so much for your wonderful review! We’re delighted that you enjoyed the authentic charm of Ksar Salha, our warm hospitality, and of course, our lemon chicken tagine – a house favorite made with passion. As for the access, our Ksa… Show more
Reviewed: 3 March 2025 · Stayed in February 2025
Verified reviewA beautiful house about 30 minutes outside Marrakech. An absolute haven! Thoroughly recommended for those looking to relax. We loved the large bedroom, and the amazing large roof terrace with the view of the Atlas mountains - what a view to wake up to! Stunning gardens, lovely large heated pool and the food was delicious! Oh and the hosts couldn't have been more charming and helpful, thank you! What more can we say, book this place!
We absolutely loved everything - maybe a coffee machine/coffee making facilities in the bedroom would be a nice addition for those who like their morning coffee before seeing anyone
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay, from the large bedroom and stunning roof terrace to the beautiful gardens, the heated pool, and of course, the delicious food. Your kind words about our hospitality truly mean a lot to us. Regarding the coffee, thank you for your suggestion! Please know that coffee is always available at the restaurant, and we’re always happy to serve it to you wherever you feel most comfortable — whether at the pool, on the terrace, or even in your room. Don’t hesitate to let us know next time, your comfort is our priority. We hope to welcome you back soon for another relaxing stay! Warm regards,
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay, from the large bedroom and stunning roof terrace to the beautiful gardens, the heated pool, and of course, the delicious food. Your kind words a… Show more
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewThe hotel was beautiful and spotless. The room was huge with stunning Atlas Mountain views, a massive balcony, and an extra-large bed. Freshly prepared food daily, and I loved the pancakes for breakfast. Overall, a great stay!
The hotel was great, but there were a few downsides. The bed mattress was quite firm, which caused some back issues for my partner, though this is personal preference. The food was delicious, but nuts are used in many dishes, so something to keep in mind. The location is quite far from Marrakesh, and while transfers are available, they cost around €50 round trip. Renting a car could be an option, but the local driving style and road conditions made me hesitant about risking the deposit. That said, the hotel itself was fantastic, and the staff were amazing.
Thank you so much for your detailed feedback and kind words! We’re delighted that you enjoyed the beauty and cleanliness of our hotel, as well as the comfort and breathtaking views from your room. It’s also wonderful to hear that you loved our food and especially our pancakes for breakfast! We appreciate your comments regarding the bedding and food options. In fact, we replaced all our beds at the beginning of the year to ensure maximum comfort for our guests. As for the location, our hotel is a true haven of peace, perfect for those seeking tranquility while still being just 30 minutes from Marrakech. For transportation, our transfer service is very affordable compared to taxi rates and other means of transport. Additionally, we offer a VIP service with a private chauffeur who remains at our guests’ disposal for a more comfortable and personalized experience. Once again, thank you for your lovely words about our team—we truly enjoyed hosting you. We hope to welcome you back soon for another unforgettable stay!
Thank you so much for your detailed feedback and kind words! We’re delighted that you enjoyed the beauty and cleanliness of our hotel, as well as the comfort and breathtaking views from your room. It’s also wonderful to hear that you loved … Show more
Reviewed: 1 February 2025 · Stayed in February 2025
Verified reviewWe stayed at Ksar Salha for a week and so glad we did. It is a lovely oasis with wonderful views of the Atlas Mountains. The house and grounds are beautiful. Huge rooms with the largest beds we have ever slept in. The bird song in the garden and by the lovely pool are delightful. It is a place of peace and tranquility worth every penny to experience. You will have a truly wonderful Moroccan holiday with the best hospitality from the amazing Fatiha, her lovely family and staff. Home cooked food with a selection of wines are available and if there is anything you need Fatiha will try her best to get it. There is a lovely Hammam with various massages you can book as well as trips to the Mountains or Marrakesh. It is a drive away from the city. But that is a positive not a negative as you will understand after a day there!
Nothing
Wow! What a joy to read your wonderful words. We are truly touched by your kind appreciation of Ksar Salha. It was a pleasure to welcome you, and knowing that you had such a peaceful and memorable stay means the world to us. From the breathtaking Atlas views to the birdsong in the garden, we’re so happy you felt the magic of our little oasis. Your kind words about our team warm our hearts—your happiness is our greatest reward. Thank you for sharing your experience with such detail and enthusiasm. We would love to welcome you back anytime for more tranquility, home-cooked meals, and unforgettable moments. With warmest regards, Ksar Salha.
Wow! What a joy to read your wonderful words. We are truly touched by your kind appreciation of Ksar Salha. It was a pleasure to welcome you, and knowing that you had such a peaceful and memorable stay means the world to us. From the breat… Show more
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewIncredible place. It is a beautiful riad - dates from the 9th century but with every convenience you could hope for. The bedroom is spacious and the bed itself was massive and comfortable. Bathroom with shower (always running hot water) and a very large bath. A balcony gives views of gardens and the majestic Atlas Mountains in the background. Exquisite interior design. Dining room was so colourful, just beautiful. So many different places to relax and read or listen to music. The gardens are wonderful - hidden places to sit and relax, gym and a heated swimming pool. Pictures will not do it justice.
No complaints at all.
Thank you so much for this wonderful review—it truly brightens our day! Your kindness and thoughtfulness are truly exceptional. We are delighted to know that your stay at Ksar Salha met your expectations. It’s such a pleasure to hear that you appreciated the historic charm of our riad, the serenity of the gardens, and the comfort of our rooms and relaxation spaces. Your comment about pictures not doing justice to the experience is particularly touching! Receiving such a heartfelt review at the end of the year feels like a precious gift to our entire team. We hope to have the pleasure of welcoming you back soon for another unforgettable experience. With all our gratitude,
Thank you so much for this wonderful review—it truly brightens our day! Your kindness and thoughtfulness are truly exceptional. We are delighted to know that your stay at Ksar Salha met your expectations. It’s such a pleasure to hear that … Show more
Reviewed: 5 November 2024 · Stayed in October 2024
Verified reviewStunning ancient mansion house which really knows how to look after its guests.
Thank you very much for your message and for your kind words! We are delighted to learn that you appreciated the authenticity and attention that we strive to provide to each of our customers. We look forward to welcoming you again for another unforgettable stay! Sincerely.
Thank you very much for your message and for your kind words! We are delighted to learn that you appreciated the authenticity and attention that we strive to provide to each of our customers. We look forward to welcoming you again for anoth… Show more
Reviewed: 30 October 2024 · Stayed in October 2024
Verified reviewReviewed: 8 October 2024 · Stayed in October 2024
Verified reviewEverything
thank you very much.
Reviewed: 2 October 2024 · Stayed in September 2024
Verified reviewFantastic Superb Majestic Everything was top notch: rooms, food, facilities like spa, pool, hamam, the garden (wow!), service, always helpful, the staff very kind and helpful, namely Sherif and Fatiha a palace, a paradise, and Marrakech centre just 20min ride away, the Atlas Mountain right in front of you, fantastic view, if I could give 6 stars, I would give 6 stars for this Castle of Tranquility and Luxury!
nothing to complain.
Thank you so much for your wonderful review! We are thrilled to hear that you had such an extraordinary experience and that everything, from the rooms to the spa and the beautiful garden, exceeded your expectations. We're especially glad that our team made your stay even more memorable with their kindness and helpfulness. The breathtaking views of the Atlas Mountains and the proximity to Marrakech are indeed some of the highlights of our location. We appreciate your kind words and look forward to welcoming you back to our peaceful oasis. Thank you again!
Thank you so much for your wonderful review! We are thrilled to hear that you had such an extraordinary experience and that everything, from the rooms to the spa and the beautiful garden, exceeded your expectations. We're especially glad t… Show more
Reviewed: 15 August 2024 · Stayed in August 2024
Verified reviewBeautiful property, family owned and maintained. Very caring people the food is amazing and is unmatched. If you need rest and relaxation this is the place to rent
Thank you very much for your enthusiastic feedback! We are delighted to know that you enjoyed our homemade meals and the warm atmosphere of our family-run establishment. Your satisfaction is our priority, and we are happy that you found the rest and relaxation you were looking for here. We look forward to welcoming you again soon!
Thank you very much for your enthusiastic feedback! We are delighted to know that you enjoyed our homemade meals and the warm atmosphere of our family-run establishment. Your satisfaction is our priority, and we are happy that you found t… Show more
Reviewed: 20 June 2024 · Stayed in June 2024
Verified reviewReviewed: 23 May 2024 · Stayed in May 2024
Verified reviewReviewed: 18 May 2024 · Stayed in April 2024
Verified reviewReviewed: 2 May 2024 · Stayed in April 2024
Verified reviewWe absolutely loved our stay at Ksar Salha. The host and their family were so lovely and incredibly accommodating. It was the perfect escape after the busyness of central Marrakesh. We loved having a surprise at every meal, the hamman experience was great as was the massage. The pool and tennis court were fantastic as was our bedroom, lots of space and a huge bed.
We tried to use the gym but it wasn’t in a great condition.
We thank you very much for your comment, it touches us enormously and the entire Ksar Salha team is grateful for your kindness. We would also like to thank you for your comment on one of our sports machines which was indeed out of order, something which we repaired as soon as possible. thanks again.
We thank you very much for your comment, it touches us enormously and the entire Ksar Salha team is grateful for your kindness. We would also like to thank you for your comment on one of our sports machines which was indeed out of order, s… Show more
Reviewed: 24 April 2024 · Stayed in April 2024
Verified reviewReviewed: 19 March 2024 · Stayed in March 2024
Verified reviewBeautifully maintained, fabulous pool, big! Beautiful gardens, quiet location. Perfect
Nothing
A big "thank you" from the bottom of my heart for your message and for your visit, Dear Jacqueline, you will always be welcome. Your second family in Morocco is in Ksar Salha. Fatiha