Reviews of Le riad de l'étoile ocre - COTG
Rue Riad Zitoun el Jdid, Medina, 40000 Marrakech, Morocco

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Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewThe staff is lovely and always ready to make your stay very comfortable. We loved the feeling of being at home. Olivier, the owner has been very kind and he helped us whenever needed. The riad is very well kept, terrasse is really nice.
We loved everything.
hello all three THANK YOU for leaving your message. We were very happy to have received you. We are happy that you had a very good stay at the Riad. we like our prompts feel at home. See you soon to discover the wonders of Marrakech. I'm looking forward to seeing you again Olivier and his team
hello all three THANK YOU for leaving your message. We were very happy to have received you. We are happy that you had a very good stay at the Riad. we like our prompts feel at home. See you soon to discover the wonders of Marrakech. I'm… Show more
Reviewed: 22 May 2025 · Stayed in April 2025
Verified reviewEverything worked out perfectly. The riad handled the airport transfers efficiently, were happy to provide an evening meal for five of us on request, and were helpful throughout. Property was small, but clean, pleasant, and quiet.
Always hard to have to pay for a hotel in local cash. With two rooms to cover, this meant several trips to the ATM!
hello Mrs thank you for your comment. We will not hide our disappointment at the rating because we provided you with good service. Namely to leave you the room of the first reservation even though it was taken. we served your dinner at 11:00 p.m. even though it was scheduled for 8:30 p.m. We actually have your transfer because of a delay of 1h30. And finally, your family seemed very happy with their stay at Riad Etoile Ocre. You didn't even sleep at the riad but only participated in the dinner. good to you Olivier
hello Mrs thank you for your comment. We will not hide our disappointment at the rating because we provided you with good service. Namely to leave you the room of the first reservation even though it was taken. we served your dinner at 11… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewWe loved the property, very conveniently located in the Medina. No extra noise or sounds from outside and still in the center of Marrakech. Wonderful owner and helpful staff.
Fresh orange juice for breakfast would have been nice, but for the rest nothing
hello to both Thank you also for your very kind comment. We were happy to welcome you here. We hope that Mr. is better and that the return was not too difficult. I'm looking forward to seeing you again Olivier and the Riad Étoile Ocre team
hello to both Thank you also for your very kind comment. We were happy to welcome you here. We hope that Mr. is better and that the return was not too difficult. I'm looking forward to seeing you again Olivier and the Riad Étoile Ocre tea… Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewTypical Riad in the medina and with excellent accessibility to the main points of interest of Marrakech. Staff very available and friendly. The Riad and the rooms are quite cleaned and warmly decorated. The varied breakfast is served on the terrace. We hope to return and will recommend it to our friends!
Improve wifi in upper levels of the riad.
Hello everyone what a pleasure to know you. We sincerely thank you for your very kind comment and we will be welcoming you and your friends to the Riad Etoile Ocre. see you soon Obrigado e bem-vindo de volta ao seu lindo país Olivier and the team
Hello everyone what a pleasure to know you. We sincerely thank you for your very kind comment and we will be welcoming you and your friends to the Riad Etoile Ocre. see you soon Obrigado e bem-vindo de volta ao seu lindo país Olivier an… Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewFriendly and helpful staff. Clean, quiet, central location of the riad. Ample and freshly cooked breakfast.
Nothing
Good morning Thank you for your kind comment. we were happy to receive you. Your comments have been passed on to the team, this is encouraging for them. good recovery and have a good weekend see you soon Olivier and the Team Etoile Ocre
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewThe staff was really helpfull, friendly and polite, they solved our problem with the hairdryer in short time. Everything was great! We recommend.
.
Good morning We are happy to know that your stay at Riad Etoile Ocre went well. We thank you for your comment. see you soon Olivier and the team at Riad Etoile Ocre
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewClean , good taste , good breakfast and attention .
Everything was great
THANK YOU Kevin for the excellent comment you left us. We are happy to know that you enjoyed your stay. See you soon Olivier and the team at Riad Etoile Ocre
Reviewed: 6 March 2025 · Stayed in February 2025
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified reviewOlivier and his team were excellent, they made us very welcome. The room was just right for me and my two daughters, nicely decorated and very clean. The location was great, an easy walk to the attractions and markets. I highly recommend ensuring you can withdrawal sufficient cash to pay for things as cards are not as widely used as in other places. The traditional Moroccan breakfast was served on the terrace, it was freshly cooked and delicious. the roof terrace at the top offered lovely views and a peaceful place to relax after the business of the streets. The staff would bring us tea and blankets in the evening.
Thank you very much Andreas for your comment following your stay at Riad Etoile Ocre. we were happy to welcome you and your charming daughters. See you soon Olivier and the team du Riad Étoile Ocre
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewSuper clean, great location and staff!
Good morning Pablo We would like to thank you for your comment that you were kind enough to leave us. we were happy to receive you. see you soon Olivier and the riad team
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewGood morning Susan We would like to thank you for your comment that you were kind enough to leave us. we were happy to receive you. see you soon Olivier and the riad team
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewThe staff were excellent and the riad is well run. In the medina, so close to the souks etc. A nice comfortable upper roof terrace with views of the town. Breakfast was Ok but the same every day and served on the roof terrace which can be cold in February.
The room was very small with no space for bedside table or wardrobes. The bed was too hard for me, but I know that’s what some people like. And the toilet was separate from the bathroom and so small it was difficult to close the door!
hello David We would like to thank you for your comment that you were kind enough to leave us. we were happy to receive you. see you soon Olivier and the riad team
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewTasteful decor. Attentive staff. Calm and clean.
Sound travels easy as it is an old original building
Good morning signe , We would like to thank you for your comment that you were kind enough to leave us. we were happy to receive you. see you soon Olivier and the riad team
Reviewed: 8 February 2025 · Stayed in January 2025
Verified reviewThe position, the atmosphere, the terrace and the food
Nothing
Good morning Ilaria We would like to thank you for your comment that you were kind enough to leave us. we were happy to receive you. see you soon Olivier and the riad team
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewLocation, friendly staff, clean, breakfast
good evening George Thank you for the comment left following your visit to Riad Etoile Ocre. The team and I are happy that you are satisfied. good to you
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewGreat location for access to everything. Fantastic terrace to relax on after a big day walking the markets. But the real reason to stay is the team at the Riad who were all fantastic.
Good evening Thank you for your very kind message left following your stay. We are happy to have been able to meet your expectations. It will be a pleasure to see you again during your next stay in Marrakech. see you soon Olivier and the Riad de L Etoile Ocre team
Good evening Thank you for your very kind message left following your stay. We are happy to have been able to meet your expectations. It will be a pleasure to see you again during your next stay in Marrakech. see you soon Olivier and the … Show more
Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewBeautiful little Riad in the heart of the Medina. Fabulously attentive, friendly, and supremely helpful team. Lovely breakfast on the roof terrace each morning. Everything was done to make us feel at home. Would return without question. Great value, great location if you want to be close to the action and yet tucked away in a quiet haven. Thanks again, Olivier and your fantastic team.
If you want a huge room, TV, swimming pool, elevators and restaurant serving burgers, this won't be for you, but for accommodation in an authentic Riad in the Medina, there's nothing to fault.
hello Mr and Mrs We would like to thank you for the kind comment you left us. You were friendly hosts and we were pleased to welcome you to the Riad Etoile Ocre. Thank you for the humorous note that made us all smile. See you soon in Marrakech, and above all, be well. Olivier and the Riad Etoile Ocre team
hello Mr and Mrs We would like to thank you for the kind comment you left us. You were friendly hosts and we were pleased to welcome you to the Riad Etoile Ocre. Thank you for the humorous note that made us all smile. See you soon in Marr… Show more
Reviewed: 2 January 2025 · Stayed in January 2025
Verified reviewWe couldn’t be more pleased that we chose to book this Riad. The staff were so friendly and helpful and looked after us so well. It was spotlessly clean, the breakfast was delicious and it was secure and safe. The location was super convenient. We wouldn’t hesitate to book again next time we are in Marrakech. Thank you Oliver and team ☺️
Nothing, everything was fantastic!
Good morning Sarah Thank you for the comment you left us. we were very happy to welcome you to the riad. you are a beautiful and pleasant family and very kind to the riad team. We will have great pleasure in welcoming you the next time you come. see you soon Olivier and the team Ilaf, Saida and Rachid
Good morning Sarah Thank you for the comment you left us. we were very happy to welcome you to the riad. you are a beautiful and pleasant family and very kind to the riad team. We will have great pleasure in welcoming you the next time you… Show more
Reviewed: 16 October 2024 · Stayed in October 2024
Verified reviewReviewed: 24 September 2024 · Stayed in September 2024
Verified reviewExcellent in every way! The staff were super friendly and happy, I spoke a great deal with Said and practiced my French. The room was comfortable and looks great! And the rooftop was amazing. Breakfast delicious!
Good morning Joshua Thank you very much for your feedback following your stay at Riad Etoile Ocre. You were very pleasant hosts and we will be happy to welcome you the next time you come to Marrakeck. good to you Olivier and the Riad Etoile Ocre team
Good morning Joshua Thank you very much for your feedback following your stay at Riad Etoile Ocre. You were very pleasant hosts and we will be happy to welcome you the next time you come to Marrakeck. good to you Olivier and the Riad Etoile… Show more
Reviewed: 17 June 2024 · Stayed in June 2024
Verified reviewLovely riad in the medina and very close to the Bahia Place entrance. Just a few min walk, we can easily locate the riad. Staffs are multi lingual and friendly. Beautifully decorated hall with comfortable room. It was easy to access to anywhere from the riad. There is a terrace at the roof top where you can chill in the cold night.
None
dear thong chin Thank you very much for your return following your stay at Riad de l Etoile Ocre. we are happy that you are satisfied. We look forward to welcoming you during your next visit to Marrakech. good to you Olivier et l Equipe du Riad de l Etoile Ocre
dear thong chin Thank you very much for your return following your stay at Riad de l Etoile Ocre. we are happy that you are satisfied. We look forward to welcoming you during your next visit to Marrakech. good to you Olivier et l Equipe du… Show more
Reviewed: 8 June 2024 · Stayed in June 2024
Verified reviewReviewed: 2 June 2024 · Stayed in June 2024
Verified reviewVery exultant
No thing is bad
dear shrouk Thank you very much for your return following your stay at Riad de l Etoile Ocre. we are happy that you are satisfied. We look forward to welcoming you during your next visit to Marrakech. good to you Olivier et l Equipe du Riad de l Etoile Ocre
dear shrouk Thank you very much for your return following your stay at Riad de l Etoile Ocre. we are happy that you are satisfied. We look forward to welcoming you during your next visit to Marrakech. good to you Olivier et l Equipe du Riad… Show more
Reviewed: 10 May 2024 · Stayed in May 2024
Verified reviewThe staff at le riad de l'etoile were absolutely amazing, they could not of done anymore for us!! The room was clean and comfortable. The breakfast provided was very nice and we had a lovely stay.
dear Emily Thank you very much for your return following your stay at Riad de l Etoile Ocre. we are happy that you are satisfied. We look forward to welcoming you during your next visit to Marrakech. good to you Olivier et l Equipe du Riad de l Etoile Ocre
dear Emily Thank you very much for your return following your stay at Riad de l Etoile Ocre. we are happy that you are satisfied. We look forward to welcoming you during your next visit to Marrakech. good to you Olivier et l Equipe du Riad … Show more