Comentários de Hotel Mauritania

Thank you for taking the time to share your feedback. We’re glad you appreciated our location, even though it is indeed in a pedestrian area typical of the old medina. Please note that we always deliver the room in the best possible condition of cleanliness. However, once the guest has checked in, we are not allowed to enter the room without their permission — which is why housekeeping service is available upon request. Regarding towels, amenities, or any other needs, our reception team is always available and happy to assist — a simple request would have been enough. As for the power outlets, we confirm that all our rooms are equipped with sufficient plugs for our guests’ use. We appreciate your comments and hope to have the opportunity to welcome you again under better circumstances.

Thank you for taking the time to share your feedback. We’re glad you appreciated our location, even though it is indeed in a pedestrian area typical of the old medina. Please note that we always deliver the room in the best possible conditi… Mostrar mais

Thank you very much for your kind feedback dear Vanessa! We're delighted that you appreciated the cozy atmosphere of our hotel, our excellent location, and the attentiveness and kindness of our team. It means a lot to us! We’re glad you enjoyed the sunny balcony room — and we do understand that the lack of air conditioning can be a bit challenging on warmer days. Your comment is well noted, and we truly appreciate your positive spirit despite that. We hope to welcome you again soon! Best regards, Hotel Mauritania

Thank you very much for your kind feedback dear Vanessa! We're delighted that you appreciated the cozy atmosphere of our hotel, our excellent location, and the attentiveness and kindness of our team. It means a lot to us! We’re glad you… Mostrar mais

Dear Vania, We’re truly sorry to hear about your experience. Your feedback is important to us and will help us improve our service and facilities. Please note that our reception is always available for immediate assistance—we would have been happy to help on the spot. We would also like to mention that due to our hotel’s very central location, some street noise can occasionally be heard, which may not be ideal for everyone. We appreciate your understanding regarding this point. Best regards,

Dear Vania, We’re truly sorry to hear about your experience. Your feedback is important to us and will help us improve our service and facilities. Please note that our reception is always available for immediate assistance—we would have bee… Mostrar mais

Dear Anabela, Thank you for your feedback. We’re delighted you enjoyed our location and staff. As our property is centrally situated, some noise can be inevitable—we appreciate your understanding and will strive to minimize disruptions. We hope to welcome you back for an even more comfortable stay! Best regards, Hotel Mauritania

Dear Anabela, Thank you for your feedback. We’re delighted you enjoyed our location and staff. As our property is centrally situated, some noise can be inevitable—we appreciate your understanding and will strive to minimize disruptions. We … Mostrar mais

Thank you for taking the time to share your feedback. We are delighted that our location and one of our receptionists contributed positively to your stay. We sincerely apologize for the inconvenience you experienced regarding the cleanliness of the room. We place great importance on the upkeep of our rooms and the satisfaction of our guests. It would have been helpful if you had informed us directly at the front desk, as we could have promptly arranged a thorough cleaning of the room or even offered a room change if necessary. Your comments are valuable, and we will take them into account to improve the experience of our future guests. We hope to have the opportunity to welcome you again under better conditions. Kind regards, Management

Thank you for taking the time to share your feedback. We are delighted that our location and one of our receptionists contributed positively to your stay. We sincerely apologize for the inconvenience you experienced regarding the cleanlines… Mostrar mais

Hello Mariana, Thank you for taking the time to share your experience. We’re delighted that you appreciated our central location, the quality of our internet connection, and the friendliness of our staff. We sincerely regret that certain aspects of your stay did not meet your expectations. Your feedback is valuable and has been taken into careful consideration. Regarding the hangers and hairdryers, they are available upon request at the front desk. We apologize that this was not clearly communicated, and we will work on improving this aspect. Since then, we have also reinforced our stock to better meet our guests’ needs. As for the issues related to soundproofing or room comfort, please know that a room change was entirely possible at any time—our reception team is always available to assist and offer quick solutions. Lastly, your suggestions about adding a printer, improving TV signage, and other practical improvements are very relevant and will be carefully reviewed as part of our ongoing commitment to quality. We hope to have the pleasure of welcoming you again under conditions that better match your expectations. Kind regards, Management

Hello Mariana, Thank you for taking the time to share your experience. We’re delighted that you appreciated our central location, the quality of our internet connection, and the friendliness of our staff. We sincerely regret that certain as… Mostrar mais