Everything was perfect!

This place is stunning — the architecture, the tilework, the vibe — it’s absolutely gorgeous. During our stay, the riad wasn’t full, so we ended up having a more private experience, and the service was truly exceptional. I want to give a huge shoutout to Mohamed who took incredible care of us. He was warm, attentive, and somehow always appeared the moment we needed something — like magic. We genuinely felt like part of the family. The food was excellent. Breakfast was simple and fresh — they asked how we liked our eggs and took care of the rest. The rooftop views were beautiful, and the location was ideal, right inside the medina. It was a special stay in a beautiful place — calm, kind, and full of heart. Would 100% stay again. 10/10 recommend!

Stayed in June 2025

The only thing we didn’t like was leaving Mayfez!

The riad is magic, with no detail neglected. The rooms are tastefully decorated and the shared spaces are welcoming and thoughtful, whether you want to play billiards or eat a couscous. The outdoor spaces are also incredible with the pool and well manicured plants and fruit trees.

Stayed in January 2025

Nothing

Best Riad in the old Medina - great location . Spectacular building with a pool . Service was superb and friendly - couldn’t do enough . We will be back .

Stayed in September 2024

The riad is beautiful, bath linens and some appliances need upgrading or updating to live up to the beauty of the property and the skillful team.

Amazing team, genuinely nice and caring. Beautiful and peaceful property.

Stayed in May 2024

The whole place was stunning. Beautiful communal areas and the attention to detail with the fixtures and furnishings were very impressive. All the staff we met were super helpful and friendly. Nothing was too much trouble and the advice about the Riad and surrounding areas was detailed and informative. Big thanks to all the staff especially Mohammed and Houda. Look forward to a return visit at some point.

Stayed in March 2024

Amazing Riad!! Such lovely details, beautiful property and outstanding staff!

Stayed in November 2023

Decoration, size, open pool, nice breakfast, very nice staff

Stayed in October 2023

The property is beautiful! The pool, spa and rooms are decorated stylishly and the location was fantastic. The staff went above and beyond to help us with any questions. One even took us to the view on the rooftop and explained how to get to a certain part of Fes to see another magnificent view.

Stayed in September 2023

TV didn't work, even after calling maintenance. Two remotes make it confusing.

Excellent.

Stayed in May 2023

Mayfez is a real gem of a place. We stayed for my partner’s 40th birthday and couldn’t have dreamed of anything more. Stunning rooms, peaceful courtyard, wonderful spa, and excellent food. The real stars are the staff though, especially Houda, Mohammed, Nadia, and our guide Abdul; they all went out of their way to make us feel like we were at home, and were always on hand to help with anything we needed. We can’t thank them enough for making it a truly special and memorable experience.

Stayed in April 2023

Sometimes hard to find staff at hotel (individuals are excellent, maybe need 1-2 more because they are stretched?) Some of the decor/furniture/colour combinations in the rooms (matter of personal taste)

Most things, in particular staff

Stayed in April 2023

That we had to leave!

The riad is absolutely amazing, very clean, well decorated and peaceful

Stayed in April 2023

Absolutely beautiful

Stayed in March 2023

Was perfect

Exceptional staff catered to all our needs especially specially prepared vegan food which was outstanding. Relaxed ambiance and amazing rooms

Stayed in February 2023

Could not think of a thing.

Exceptional hotel, everything about this Riad was extremely well done. The decor is amazing. The staff are wonderful, the breakfast was perfect and the facility itself is a true oasis.

Stayed in February 2023

The best living experience during my twenty days in Morocco, every facility works well and the owner decorated the entire building with art-ware from every corner of the world, the breakfast is so satisfying with fresh juice and they change the menu every single day. They also provide the amazing Moroccan Hammam, it’s a must try experience and I fell asleep in ten minutes directly after doing the Hammam. The staff was so nice, Huda and Majeda like my sisters.

Stayed in January 2023

nothing

everything!

Stayed in December 2022

nothing about the hotel except the guide - he wasn’t hotel employee but suggested by the hotel.

everything

Stayed in December 2022

The place is very beautiful every corner is decorated with rich Marrocan style and features . Food was great but the staff especially Muhammed was amazing . He even walked us to the restaurant close by so we won't alone at night when we arrived . I've been to many hotels This by far was one of the best customer service I've ever received

Stayed in November 2022

There were no negatives.

exceptional Staff and Amenities. location was perfect.

Stayed in November 2022

We loved everything.

We loved everything. From the beautiful room to the clean common areas to the delicious food to the picturesque views that we received from our free upgraded room courtesy of Dominique the owner. The best part though by far was the amazing kind wonderful staff at the riad. Everybody was lovely but we spent the most time with Mohammed and he was so lovely and made us feel so at home. When we had arranged a walking tour with a meeting spot a few minutes down the road, he refused to let us walk alone and accompanied us to ensure we didn’t get lost. It was so kind of him and greatly appreciated in the confusing Medina streets. Overall this was the best hotel stay I’ve ever had. We felt so at home and comfortable and happy with every bit of the riad and our experience.

Stayed in November 2022

Dinner was okay

Excellent service and the staff was immensely helpful, kind, and supportive. Beautiful and peaceful setting.

Stayed in October 2022

Everything was wonderful.

We fell in love with this Riad. Nomad chic but with the owners French touch... she has exquisite taste. The staff could not have been nicer or more helpful, they gave 5 star service and went above and beyond to ensure we had a wonderful stay. My husband and I both enjoyed having a hamaam experience on site and my skin has never felt softer. On arrival we had a lovely dinner, food was excellent kudos to the chef. Houda arranged a Medina tour with Abdul for us and he was exceptional. Fes truly is a unique experience but one has to go with a open mind.

Stayed in October 2022

Breakfast was very good but a main dish like an omelet was missing. High protein dish is essential to a meal.

Very welcoming and professional workers. Architecture, design and decoration are amazing. Super clean and tidy, more than I imagined. From the hustle of the medina to the most relaxing setting of the riad. Spa and hamam were great. Fun billiard table to play on your free time.

Stayed in October 2022