Skip to main content
  1. Hotel reviews homepage
  2. Morocco hotel reviews
  3. Fes-Meknes hotel reviews
  4. Fès hotel reviews
  5. Reviews of Palais AL Firdaous

Reviews of Palais AL Firdaous

4 et 6 Derb Miter Zenjfour Bab Guissa, Fes El Bali, 30000 Fès, Morocco

#244 of 287 hotels in Fès

Guests' Choice

Review score

Based on 34 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.1

  • Facilities

    7.7

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    8.8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 29 June 2025

    8.0
    We enjoyed our visit, it was memorable and the staff members were very welcoming a helpful.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was dust everywhere and the pool wasn’t clean.

    It was a amazing place with unique atmosphere, but a bit falling apart building. The staff was really friendly and helpful, although not everyone could communicate in another language. They did our laundry for free. We could choose room based on our preferences after they showed us every available options.

    Stayed in June 2025

  • Reviewed: 19 April 2025

    9.0
    We loved our stay with such friendly staff!
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No dislikes but it is an old building with many winding stairs, gorgeous property but be prepared to bring your back up and down stairs.

    Great breakfast, location, amazing staff, and overall beautiful and authentic riad. Gorgeous property, all the staff were incredibly attentive, and even packed breakfast takeaway boxes for our 5 am flight!

    Stayed in April 2025

  • Reviewed: 17 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very nice staf, and princess room:)

    Stayed in January 2025

  • Reviewed: 1 January 2025

    7.0
    A traditional Riade with great staff, beautiful architecture and good location.
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Cold in the common areas, the breakfast was underwhelming

    Staff, decoration and location

    Stayed in January 2025

  • Reviewed: 31 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 6 nights
    • Submitted via mobile

    had a lovely large room with large balcony over looking the city of Fes. The decor was like something out of Arabian Nights...Courteous and helpful staff ensured that an initial disappointment at the room we had been given was speedily rectified to one that exceeded our expectations...we were staying six nights, so it was important to us to have a decent room .

    Stayed in October 2024

  • Reviewed: 24 August 2024

    8.0
    Bon emplacement , personnel formidable
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    L architecture splendide

    Stayed in August 2024

  • Reviewed: 1 June 2024

    7.0
    Fez Medina Riad
    • Leisure trip
    • Family with young children
    • Duplex Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom had no air circulation. The tub didn't drain well.

    The decor was beautiful. The bed was alright. I enjoyed the look of the facility. Breakfast, although it was hot and fresh, it was mediocre. The orange juice was fresh, and I appreciate it.

    Stayed in May 2024

  • Reviewed: 17 April 2024

    9.0
    I loved it, it’s authentic and experience itself.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    If you arrive in night it might be a bit difficult to find even if it’s minute from the gate of old town.

    The place is historical indeed! The feeling is like living in real Moroccan house, which is true. The place gives a lot of imagination and new experience. Helpful stuff and a lot of freedom, I mean you can choose breakfast time and check out is not on the morning.

    Stayed in April 2024

  • Reviewed: 28 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The location quiet far from the blue doodle

    The riyad is very nice and the stuff is very friendly and helpful

    Stayed in September 2023

  • Reviewed: 11 July 2023

    9.0
    Unforgettable,..
    • Leisure trip
    • Couple
    • Double or Twin Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    The narrow stairs to level 4 😄

    Beautiful riad, hot breakfast served in mini tajine complete with the mint tea, right there next to marble fountain, surrounded by delicate details and rich colours... Rooftop sitting area overlooking the city.

    Stayed in May 2023

  • Reviewed: 31 October 2022

    9.0
    Mesmerising Architecture, friendly staff and great breakfast
    • Leisure trip
    • Group
    • Royal Suite
    • Stayed 1 night
    • Submitted via mobile

    staff does not understand english well. Had to use Google Translate but thats ok. the internet was slow as well. But it works most of the time. can’t complain much on that.

    It is very traditional and beautiful Riad. The architecture inside is splendid. The room decor is also very nice. The staff greeted us with Moroccan tea on our arrival and also Guided us the way to Madina. which is 10-12 mins walk. For one of the room, the Ac was not working. So they changed the room for us and it was very comfortable too. Breakfast was really nice and fulfilling. Egg omelette with meat in it was something that we were only served at this place. And it was delicious. The pool area is lovely as well for a swim and relaxation. Overall great place with mesmerising architecture

    Stayed in October 2022

  • Reviewed: 6 September 2022

    8.0
    Highly recommended if you want a charming old riad with super staff.
    • Leisure trip
    • Solo traveller
    • Royal Suite
    • Stayed 2 nights
    • Submitted via mobile

    Although you are away from the noise of the Medina, the riad can be hard to find. Google maps takes you to the restaurant, not the riad so ask for gps coordinates. Also there is no sauna or wellness centre, despite this being mentioned as part of the services. Still the courtyard mini pool was very refreshing. The downstairs rooms are easy to access but give onto the shared spaces, while the upstairs rooms are quieter, but up some pretty steep steps. So choose your room carefully. What you see in the pics is what you get. Also consider whether you want external windows (more light) or just windows that give onto the courtyard (allows less light in the room).

    Breakfast was excellent! The staff were incredibly welcoming. Mme Hakima and Mr Faisal were extremely understanding and quickly sorted out a problem with my payment. The staff were attentive to my every need and treated me like family. Mme Hakima even sorted out 4am airport transfer and presented me with a packed breakfast when I left. I've read other reviews that complained about the state of the riad. It's true that it's not modern luxury, but that's the charm of staying in a riad. You travel back in time!

    Stayed in September 2022

  • Reviewed: 9 August 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Really wonderful Place and cheerful staff, It Was One of the main reasons we enjoyed the trip so much.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    3.0
    Bad experience
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    First of all, the bed was really uncomfortable to sleep in. We didn’t have enough hygiene staff, like toilet paper, shampoo and soap(btw very low quality). The toilet didn't work, we couldn’t flush properly, and the bath tub didn’t drain. For 3 nights that we stayed there they didn’t throw out the trash, didn’t tidy up the room or bring us new towels. The pool was beautiful but not good for swimming because the water was dirty. The breakfast looked delicious but it really wasn’t delicious at all. All the traditional dishes were very dry and not quite tasty. The plates and glass were dirty. There was an elderly gentleman that was quite persistent in taking his services as a guide even when we really didn’t want any guidance. He followed us to the street very angry, it was really uncomfortable.

    We really liked that this riad was an old building with a history and unique architecture and interior design. But soon it showed us it’s age.

    Stayed in July 2025

  • Reviewed: 21 February 2025

    10
    Incredible stay
    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hospitality and the kindness of the host. Exceptional.

    Stayed in February 2025

  • Reviewed: 29 December 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    A Riad with amazing rooftop view, extravagant interiors, very professional & dedicated staff (Mustafa) made it a good stay

    Stayed in December 2024

  • Reviewed: 24 October 2024

    10
    Good experience
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    "I recently stayed at this hotel, and I must say it was an incredible experience. The staff was exceptionally friendly and attentive, making sure all my needs were met. The rooms were spacious, clean, and beautifully decorated, providing a comfortable atmosphere. The amenities offered were top-notch, and the location was perfect for exploring the city. I highly recommend this hotel to anyone looking for a wonderful

    Stayed in October 2024

  • Reviewed: 25 July 2024

    6.0
    Friendly staff, big rooms but the location is a downer
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Location...it felt so detached from the rest of the area, a little closed off actually. My bed was so uncomfortable and very hard.

    The staff was great, the place is beautiful

    Stayed in July 2024

  • Reviewed: 11 May 2024

    4.0
    Disappointing. You can find better for sure
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We are disappointed overall. The hotel looks like its falling apart and its not really clean. The garbage can was not even emptied in the room when we check-in. Staff are smilling but they are slow and not that helpful. Breakfast looks big but its not tasty.

    The riad is inside the medina close to one gate and to a parking lot. So easy to reach with carry-on.

    Stayed in May 2024

  • Reviewed: 26 March 2024

    10
    Stunning Riad with exceptional staff
    • Leisure trip
    • Couple
    • Royal Suite
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Stunning Riad with helpful staff and very comfortable public and private rooms

    Stayed in March 2024

  • Reviewed: 1 January 2024

    10
    Exceptional
    • Family with young children
    • Duplex Room
    • Stayed 7 nights
    • Submitted via mobile

    All the staff friendly kind and professional. Nora😚Meryam😚Monia😚 forever in my heart ❤ They always available to help you and do their best as long as the customer is happy.. Well done girls 😘🤗

    The ryad was amazing 😊 Very clean it makes you feel at home. Delightful rooms very spacious comfortable and large beds. Terrace with a beautiful view.

    Stayed in December 2023

  • Reviewed: 12 October 2023

    6.0
    Interesting and ancient. A different way of life. People very friendly.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 7 nights

    I think our groups expectations, based on the confirmation of booking page, were extremely high. Reality brought us back to earth and the facilities reflected the aura of age. ´Having slept on our dissatisfaction we settled in well and by the end of the week had got quite fond of the place and staff. Need to be mobile to manage to get into the shower. Toilet seat shaky and toilet roll holder not capable of holding a toilet roll. Things stated as available seemed to be missing: safe, kettle, iron etc., hairdryer provided on request. The Riad itself is on the edge of Medina and at night limited eating places, cafes etc. The new town does provide more choice at reasonable prices.

    A really old Riad. The lounge and plunge pool area typical for Morroco and breathtakingly beautiful. The staff were a delight and happy to help in any way they could. The beds large and comfortable. Towels and bedding changed very regularly. Plentiful breakfast if a bit stodgy (would have liked some fruit). Staff very willing to arrange trips out.

    Stayed in October 2023

  • Reviewed: 3 May 2023

    2.0
    Disappointed guests
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Poor management, dirty, no ventilation in the bathroom and a room that was inhabitable and we were forced to share one room for three adults. We Cancelled the single room and where not compensated enough for the agravtion.

    The original architecture

    Stayed in May 2023

  • Reviewed: 30 October 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Noone speaks English, different location than shown on the map, pool small and dirty, room without windows

    historical building

    Stayed in October 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: