Reviews of Palais AL Firdaous

Really wonderful Place and cheerful staff, It Was One of the main reasons we enjoyed the trip so much.

We really liked that this riad was an old building with a history and unique architecture and interior design. But soon it showed us it’s age.

First of all, the bed was really uncomfortable to sleep in. We didn’t have enough hygiene staff, like toilet paper, shampoo and soap(btw very low quality). The toilet didn't work, we couldn’t flush properly, and the bath tub didn’t drain. For 3 nights that we stayed there they didn’t throw out the trash, didn’t tidy up the room or bring us new towels. The pool was beautiful but not good for swimming because the water was dirty. The breakfast looked delicious but it really wasn’t delicious at all. All the traditional dishes were very dry and not quite tasty. The plates and glass were dirty. There was an elderly gentleman that was quite persistent in taking his services as a guide even when we really didn’t want any guidance. He followed us to the street very angry, it was really uncomfortable.

It was a amazing place with unique atmosphere, but a bit falling apart building. The staff was really friendly and helpful, although not everyone could communicate in another language. They did our laundry for free. We could choose room based on our preferences after they showed us every available options.

There was dust everywhere and the pool wasn’t clean.

Great breakfast, location, amazing staff, and overall beautiful and authentic riad. Gorgeous property, all the staff were incredibly attentive, and even packed breakfast takeaway boxes for our 5 am flight!

No dislikes but it is an old building with many winding stairs, gorgeous property but be prepared to bring your back up and down stairs.

The hospitality and the kindness of the host. Exceptional.

Very nice staf, and princess room:)

Staff, decoration and location

Cold in the common areas, the breakfast was underwhelming

A Riad with amazing rooftop view, extravagant interiors, very professional & dedicated staff (Mustafa) made it a good stay

had a lovely large room with large balcony over looking the city of Fes. The decor was like something out of Arabian Nights...Courteous and helpful staff ensured that an initial disappointment at the room we had been given was speedily rectified to one that exceeded our expectations...we were staying six nights, so it was important to us to have a decent room .

"I recently stayed at this hotel, and I must say it was an incredible experience. The staff was exceptionally friendly and attentive, making sure all my needs were met. The rooms were spacious, clean, and beautifully decorated, providing a comfortable atmosphere. The amenities offered were top-notch, and the location was perfect for exploring the city. I highly recommend this hotel to anyone looking for a wonderful

Nothing

L architecture splendide

The staff was great, the place is beautiful

Location...it felt so detached from the rest of the area, a little closed off actually. My bed was so uncomfortable and very hard.

The decor was beautiful. The bed was alright. I enjoyed the look of the facility. Breakfast, although it was hot and fresh, it was mediocre. The orange juice was fresh, and I appreciate it.

The bathroom had no air circulation. The tub didn't drain well.

The riad is inside the medina close to one gate and to a parking lot. So easy to reach with carry-on.

We are disappointed overall. The hotel looks like its falling apart and its not really clean. The garbage can was not even emptied in the room when we check-in. Staff are smilling but they are slow and not that helpful. Breakfast looks big but its not tasty.

The place is historical indeed! The feeling is like living in real Moroccan house, which is true. The place gives a lot of imagination and new experience. Helpful stuff and a lot of freedom, I mean you can choose breakfast time and check out is not on the morning.

If you arrive in night it might be a bit difficult to find even if it’s minute from the gate of old town.

Stunning Riad with helpful staff and very comfortable public and private rooms

Nothing

The ryad was amazing 😊 Very clean it makes you feel at home. Delightful rooms very spacious comfortable and large beds. Terrace with a beautiful view.

All the staff friendly kind and professional. Nora😚Meryam😚Monia😚 forever in my heart ❤ They always available to help you and do their best as long as the customer is happy.. Well done girls 😘🤗