Reviews of Palais Chadmi

Airco (in August, above 40 degrees airco was really welcome !) It’s really typical and breakfast aisle great Location is nearby all the things you must do in Marrakech

Nothing

Staff was very kind, friendly and took very good care of us. We had generous and delicious vegan meals. Our kids enjoyed the small pool. Palais Chadmi is very well located (in the middle of the souk) at only 5 minutes from Jemaa el-Fnaa.

Nothing

Would come back again! Great location

Situated in the heart of the Medina this quiet is oasis is a 10/10 for its location. The property is done up in an aesthetically pleasing manner with comfortable beds and big rooms. The breakfast is wholesome - often served with homemade cakes and sweet dishes. Raja and the staff are hospitable, warm and friendly

Perhaps a dedicated receptionist to help with questions and queries

We loved the friendly Staff - all ready to lend a hand at any time. The food was lovely, especially having a meal ready for us on arrival after picking us up from the airport. The room was clean, pool refreshing, a beautiful haven within the city.

Nothing, the Riad is located right in the centre of the medina which might at first seem a little random but it is perfectly safe, clean and easy to find (compared to some other Riads)

Beautiful view, spacious rooms and central location - everything is at door step. All the staff were amazing, friendly and helpful- Rida, Fatema and Abdul - they were amazing and were present whenever we needed them.

Nothing

Very convenient location in the medina

Wi-Fi spotty in the upstairs room. Fine in the lobby area

Very nice and centric location, super cozy room and beautiful garden. Breakfast was very good and personal was very helpful and friendly.

Would be great if all guests will get their own key and not ring the bell each time they would like to get in, as you can hear this bell all over the building.

Stepping through the door from the bustling souk in to Palais Chadmi was like stepping in to an oasis. It’s cool and calm and peaceful. The team are fabulous and just a delight. Breakfast was delicious and we had dinner on the rooftop one evening at sunset, which was one of our favourite meals eaten in morrocco. The room was lovely and peaceful, the bed super comfortable, and the AC a godsend. They allowed us early check in and late check out, and were just generally fabulous. We both agreed that this is now our ‘go to’ property to stay at when in Marrakech.

Nothing to note, but as in all of Marrakech there are a lot of steps with no elevators.

Great location. Lovely staff. Clean and spacious and quiet.

The location

The staff were almost nonexistent and very unfriendly. Didn’t get properly checked in. The place was run down and flooding in the main hallway through the roof. No explanation or apology from anyone. There was loads of hair in the sink and the shower didn’t work properly. It also flooded the bathroom when turned on so had to use it as a handheld head. The rug was filthy and one of the chairs was broken. The safe also didn’t work. Generally felt unclean.

The hotel is undoubtedly very charming, located right in the heart of the medina. It's surprising how quiet it is inside the hotel, considering that as soon as you step outside, you're in the middle of the bustling market. Check-in and check-out were very quick and hassle-free. The staff was very friendly and helpful.

We stayed in the double-deluxe "Secret" room, and unfortunately, the pictures online make it look much nicer than it actually is. There’s a reason why there are no photos of the bathroom on the website – while it was clean, it definitely needed renovation. Additionally, the water pressure in the shower was extremely weak. The room is spread across two floors, which should be clearly mentioned in the description, especially for guests with mobility issues. There are quite a lot of stairs, and the only bathroom is located downstairs. Another downside is that the room is very dark—natural light barely reaches inside, so you need to keep the lights on even during the day.

We stayed in the 2 bed apartment. Its was spacious and tasteful decor. There was even a walk in closet for all of our clothes. Was cleaned daily Towels left daily The host Raja was amazing.

NothingWas all great

Gorgeous property - the 2 bedroom felt like a palace - it was massive with tasteful decoration

Shower backed up

Very nice staff, always happy to help! Manager was really helpful!

Just expectations with the photos were to high for the reality! Generally clean, but just little details that can make the difference is not there! The riad has a lot of potential to become better!

Was kind of interesting setup. Good breakfast!

2 floor setup. Confusing how it worked. No items that were written as complementary!

This riad is beautiful and we loved the style of it. It was comfortable and we enjoyed breakfast.

For us it was a little difficult navigating the stairs without a handrail as my husband is disabled.

Excellent breakfast available to be served in courtyard or on roof terrace. Location was excellent for sightseeing although a little difficult to find. There is no sign at the entrance which made locating it very difficult upon returning on our first night.

Had a nice big bedroom but the bathroom was downstairs via a narrow twisting staircase that my wife found difficult to negotiate.

Beautiful Riad in a central location of the medina. We had a lovely stay in this peaceful Riad, a relaxing place to come back to after spending a busy day in the hustle and bustle of the medina. The staff were exceptionally friendly and helpful. Breakfast was lovely served on the rooftop in the mornings.

I had a really good room last time wasn’t so impressed this time- I even paid delux double and didn’t get that.