They can do a better job at keeping the surrounding a bit more cleaned and upkeep.

The hotel itself is breathtaking and the original suite we selected was just so beautiful, but unfortunately due to an unexpected event we had to relocate to another suite. The location and parking was great, not too close but also not to far from the city.

Stayed in May 2025

I didn’t like that a stranger sat outside the room in the chair on the terrace for two nights. The female manager overcharged us on the city tax. On the Booking.com invoice it stated £19, however we were charged 300 dirhams. I questioned it and asked for an invoice but the lady refused.

Absolutely loved the buildings and decor, very authentic. All the staff except the female manager were so helpful. It is a small and friendly place where you get the personal touch. Food excellent, amazing breakfast.

Stayed in April 2025

Manager Sophia was rude and unprofessional

Property was exceptional

Stayed in February 2025

Beautifully designed and decorated. Great ambience.

Stayed in January 2025

Bathroom a bit old fashion and could do with some refreshing.

Beautiful building, big manucured garden, very large pool. Not many rooms, so feeling quite private with very attentive staff. In summury very relaxing holiday, away from frenetic life in dowtown Marrakesh.

Stayed in February 2025

The rooms were a bit tired and the bathrooms were worse

Beautiful grounds and main building

Stayed in November 2024

Nice place for vacation beautiful and clean

Stayed in October 2024

The facilities are kind of out-of-date. Water in our bathroom did not flow down normally and the floor got wet after shower. The light in one of our bedrooms did not work. While these issues may be annoying for most people, I understand that a big renovation could break the old-day atmosphere of this palace, which is precious compared with the modern thing. Instead, I would suggest to regularly maintain the facilities.

This is a real palace. The suites are distributed in a large garden, so it takes minutes to walk from our room to the main lobby. It even deserves half a day for the decorations in the main lobby. Overall quite a memorable accommodation for me. The location is away from the old city, quite yet not so convenient. I will highly recommend it as a second stay after one in the old city. That brings experience of two different worlds. The suite is incredibly spacious, with two large beds in two separate bedrooms, besides the living room. Moreover, one garden in front of the living room. and the other courtyard behind the bedroom! Breakfast is good, although not so much choice, but enough for me. I love this place and wish to come back again in the future.

Stayed in October 2024

Just a few items of repair needed here and there, toilet flush handle not firmly attached to the wall, shower handle quite stiff to adjust. No light curtain - so we had to close full curtains of our room for any privacy as there were staff walking / gardeners working around the grounds near our ground floor room. Service could be slow. Pool area - needs a steady supply of pool towels. Ideally wanted a twin room for our children. There was no option to set the beds up like this but they did make up a sofa bed.

Breakfast area by pool is lovely but had issues with lots of bees around the tables - so they could figure out a way to manage that better, we elected to sit inside on second day as it was an issue for our kids. Rooms were really large and plenty of storage. Comfortable beds. Staff friendly.

Stayed in September 2024

Beautiful Location, Nice staff

Stayed in August 2024

Staff should speak English. And the shower was quite old and dirty. This was the exception in the room and resort which was a shame. The rest is immaculate. Beautiful gardens, fantastic pool, amazing palace super well decorated and beautiful.

Excelent. Enough space, great decor, homy and personable. Staff amazing, fantastic resort - perfect size.

Stayed in July 2024

Mosquitoes 😢😢

Nice , very royal and nice suite

Stayed in June 2024

Hotel felt a little run down It needs a big refresh both room and common areas would be much more beautiful if they had a furniture and paint update. A lot of art throughout the hotel made it feel like a clutter. Hotel would feel more clean with slightly more minimalist touch. There were beautiful dining rooms inside the palace that should have been better accommodated as common areas since they were not utilized. Very light staffing in the hotel with no proper bar area or lounge made it feel more like a 3 star experience. It was a bit of a shame because this has the potential to be a fantastic hotel. The hotel needs a rebranding and new positioning with a big refresh to live up to the beautiful palace that it can be.

Beautiful traditional architecture Nice gardens Big pool

Stayed in May 2024

At times, service at breakfast and around the pool can be unorganised, however once this was pointed out the staff were keen to improve

Only 20 mins by car from the madness of the madina. Extreamly good value hotel, spacious rooms, set in manicured gardens. We had a very relaxing stay here. The staff were welcoming and friendly. Great food menu and a set traditional Moroccan breakfast served around the pool. For the majority of our stay the hotel was very quiet, no kids and a small amount of guests. The showstopper is the pool, it’s absolutely wonderful for lengths and cooling off. We will be back for sure. I do think some of the reviews are unkind, yes the furniture may be dated in places but this adds to the authenticity of this property. If you want a sanitised 5 star hotel with silver service then this is not for you. Personally, I loved the eclectic interiors and architecture it’s Marrakech after all. Well done Sofia and team, see you next time!

Stayed in June 2024

Matress, bath/ shower at Sofia junior suite.

Swimming pool, food, staff and the gardens were sublime.

Stayed in May 2024

The beds were a little hard for us , the bathroom could do with updating and the equipment in the gym needing servicing or updating

The pool area was beautiful , calm and relaxing , lots of sunbeds. The food was very good and plenty to choose from .

Stayed in May 2024

The decor needs updating especially the bathrooms. There was a smell of drains in the ground floor room and the shower leaked in the other room.

It was authentic and the staff were very good but we felt it was equally understaffed but maybe that was the time of year. Reception staff were particularly good.

Stayed in April 2024

The cleanliness of our room, could have been better. Although the breakfast was good, it was the same everyday. A selection of fruit, yogurt and other healthy options would have made it perfect.

We choose this hotel to be in a quieter area of the city, the only inconvenience is that you need a taxi each time you want to go out. Beautiful gardens, lovely setup by the pool and we were upgraded to a lovely room which was massive. Breakfast and lunch served outside by the pool was an added bonus as we had warm weather throughout our stay. Very friendly and helpful staff and a special shout out to Hamid, our polite, helpful and safe taxi driver.

Stayed in February 2024

The gym needs an update as most of the machines are not functional. Also some problems with the hot water as they turned it down. After communicating this 3 times this was fixed.

Nice location and beutiful hotel. The staff was friendly and helpful.

Stayed in October 2023

Things need fixing all over

Pool and place

Stayed in September 2023

Decoration suite calme

Stayed in August 2023

The bathrooms and the bedding need to be refreshed

Loved the art and the authentic decorations The pool was nice too and the gardens

Stayed in June 2023

we loved our stay at palais mehdi, Sofia and her team were great and the hotel grounds were so beautiful and peaceful! The team helped us book Desert excursions which were really fun too. Only a short 15 min taxi ride from the Medina meant you had the best of both worlds. Breakfast was cooked to order every morning too! We will 100% be returning

Stayed in March 2023

The breakfast and room service closing too early. Housekeeping not refilling missing basic items such as soap.

The art work on dispay and the decorations are amazing. Also the pool and set up are great.

Stayed in March 2023