Reviews of Nomad 4 stars
Hôtel Piccolo Lalla Takerkoust El Haouz, 40000 Marrakech, Morocco
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Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewwe bad maintained, nothing like pictures
Reviewed: 11 April 2025 · Stayed in February 2025
Verified reviewReviewed: 21 February 2025 · Stayed in January 2025
Verified reviewThe staff especially the hotel manager Alae was exceptionally friendly and helpful, we could see that he has a great work ethic and big plans for the hotel.
Sadly the hotel needs to be maintained and fixed-up - we felt like we got a little scammed with the booking.com insert. Firstly the hotel is a 3-star not a 4-star hotel. A lot of things seemed like they needed to be fixed in the hotel. Our sink was broken, there was water but the facet was completely loose, the toilet was running everytime after we flushed it and there was no heating except for a portable heater in our room. The hotel also clearly had electricity issues, because as we plugged in the heater and raised the heat the light would get dimmer, but I'm not sure if it was a problem with the hotel or generally a problem with the whole village. The cleaning staff needs some extra training. The hotel had a really nice interior but it seemed like the furniture hasn't been cleaned forever, it seemed like using cleaning products and water isn't such a big thing there. Our room was not properly cleaned. Our bed was nice, clean and comfy also our towels were fresh but that was it, there was a coffee stain on the bedside table, the floor was grey, and there was dried up soap on the shower floor. We tried to bring it up, show it to them and asked the cleaning lady, twice, to properly clean the floor (as in use some soap and water), but she didn't seem to understand us or didn't want to do it.
Reviewed: 23 January 2025 · Stayed in January 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewCustomer service
The heating
Dear Sir, I would like to thank you for sharing this comment with us; it is a great motivation for our team. We strive to offer our clients the best we can with the resources available to us. The Agfay region is indeed far from Marrakech, so we do not have the same facilities as in the city, which likely makes the experience in the desert even more interesting. During this time of year, temperatures in Marrakech are low because the region is surrounded by snowy mountains, and even within the city, people feel the cold. We will be implementing several improvements for our valued clients during this first year of activity, and we hope to have the pleasure of welcoming you again to share these new developments with you. Kind regards,
Dear Sir, I would like to thank you for sharing this comment with us; it is a great motivation for our team. We strive to offer our clients the best we can with the resources available to us. The Agfay region is indeed far from Marrakech, … Show more
Reviewed: 15 January 2025 · Stayed in January 2025
Verified reviewThank you so much for your comment. We were very happy to welcome you. Your feedback is extremely helpful, especially at the start of our journey. We hope to see you again very soon!
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewNice nature around it.
The room has air-conditioning, very cold during winter.
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewAlaa, the owner, provided exceptional hospitality and ensured my wife and I were comfortable throughout our stay. He even arranged an ATV (quad) activity for us, making our experience unforgettable.
I just wish the shower could warm up a bit faster.
Reviewed: 26 December 2024 · Stayed in December 2024
Verified review