Reviews of Barceló Palmeraie Oasis Resort 5 stars

Dear Ramsha, It’s rewarding to receive this kind review about your recent visit. We're delighted you enjoyed our family-friendly pool and found our resort amenities to your liking. It's rewarding to know our facilities, comfortable accommodations and dedicated team contributed to your exceptional experience. Our prime location near Marrakech's highlights allows guests to seamlessly blend relaxation with exploration. We look forward to welcoming you back. Best wishes, ABOU ELAIBADA Omar, Guest Experience Agent

Dear Ramsha, It’s rewarding to receive this kind review about your recent visit. We're delighted you enjoyed our family-friendly pool and found our resort amenities to your liking. It's rewarding to know our facilities, comfortable accomm… Show more

Dear Hugo, Thank you very much for taking the time to share your experience with us! Your satisfaction is our greatest reward, and it encourages us to continue delivering memorable stays to all our guests. We truly hope to have the pleasure of welcoming you back soon for another enjoyable experience. Best regards, HAKIM Lamiaa, Guest Experience Team

Dear Hugo, Thank you very much for taking the time to share your experience with us! Your satisfaction is our greatest reward, and it encourages us to continue delivering memorable stays to all our guests. We truly hope to have the pleas… Show more

Dear Wissal, Thank you for your positive feedback. We understand your comment about our dining options and want to remind you that our team is always available to assist with any special requests. We are delighted that you enjoyed your family stay with us. Your praise for our dedicated personnel warms our hearts, and we are pleased that you found our establishment well-suited for children. The immaculate condition of our premises and extensive recreational facilities reflect our commitment to delivering memorable experiences. We look forward to welcoming you back on a future occasion. Best regards, FADDANI Sara, Guest Experience Manager

Dear Wissal, Thank you for your positive feedback. We understand your comment about our dining options and want to remind you that our team is always available to assist with any special requests. We are delighted that you enjoyed you… Show more

Dear Jassim, Thank you very much for your kind feedback. Your glowing review fills us with immense joy. We are thrilled that our team members made such a memorable impression during your stay. Their dedication exemplifies the level of hospitality we strive to provide. The pristine condition of our premises, coupled with the comfort of our accommodations and the strategic location of our establishment, contributed to creating an exceptional experience. We take great pride in maintaining the highest standards across every aspect of our service. We look forward to welcoming you back for another memorable experience. Best wishes, SOBHI Hajar, Guest Experience Agent

Dear Jassim, Thank you very much for your kind feedback. Your glowing review fills us with immense joy. We are thrilled that our team members made such a memorable impression during your stay. Their dedication exemplifies the level of h… Show more

Dear Ashley, We appreciate that you took the time to share your experience with us. We are delighted that your experience at Barceló Palmeraie left such a positive impression. We sincerely regret that your interactions with certain team members did not meet your expectations, and we apologize for any inconvenience regarding the distance to the city center. Our complimentary shuttle service aims to ensure convenient transportation for our valued guests. Nonetheless, we are thrilled to hear your wonderful comments about our pristine accommodations. The immaculate condition of our premises reflects our commitment to maintaining exceptional standards. Finally, we are pleased that you appreciated our state-of-the-art fitness center, equipped with modern apparatus and climate control for optimal comfort. We look forward to the pleasure of welcoming you back on future occasions. Best regards, SOBHI Hajar, Guest Experience Agent

Dear Ashley, We appreciate that you took the time to share your experience with us. We are delighted that your experience at Barceló Palmeraie left such a positive impression. We sincerely regret that your interactions with certain team … Show more

Dear Customer, Thank you for sharing your review. We regret that some aspects of your stay did not meet the standards you expected. Our dedicated team strives to maintain impeccable standards throughout the property, and we are extremely sorry for any oversight you encountered during your visit. Our staff members are always available on-site to promptly address any concerns and ensure your comfort. On a brighter note, we are delighted to read that you appreciated our expansive resort grounds. The thoughtfully designed spaces and refreshing swimming pool create an inviting atmosphere for our valued guests to unwind and relax. We do hope that we will be able to welcome you back on a future occasion. Best regards, SOBHI Hajar, Guest Experience Team

Dear Customer, Thank you for sharing your review. We regret that some aspects of your stay did not meet the standards you expected. Our dedicated team strives to maintain impeccable standards throughout the property, and we are extremely … Show more

Dear Suzie, Thank you for taking the time to share your detailed feedback about your stay. We're glad to hear that you appreciated the comfort of your Junior Suite. However, we’re sorry to learn that certain aspects of your room layout did not meet your expectations, particularly the storage space and the placement of the coffee machine. Please rest assured that we take your observations seriously and will review these details with the relevant departments to enhance the guest experience. We also regret that the service did not meet your expectations, as our team strives to provide warm and attentive hospitality at all times. We truly value your comments, as they help us improve, and we hope to have the opportunity to welcome you again under better circumstances. Best regards, Omar Abou ElAibada, Guest Experience Agent

Dear Suzie, Thank you for taking the time to share your detailed feedback about your stay. We're glad to hear that you appreciated the comfort of your Junior Suite. However, we’re sorry to learn that certain aspects of your room layout did… Show more

Dear Shyleja, Thank you for taking the time to review your stay. It brings us great joy to know that you had such a perfect stay. We are delighted that you particularly enjoyed our beautiful resort grounds and appreciated the exceptional service provided by our dedicated team. We cannot wait to welcome you back for another delightful stay. Best wishes, Omar Abou ElAibada, Guest Experience Agent

Dear Shyleja, Thank you for taking the time to review your stay. It brings us great joy to know that you had such a perfect stay. We are delighted that you particularly enjoyed our beautiful resort grounds and appreciated the exceptional… Show more

Dear Rita, We sincerely appreciate your wonderful feedback about your stay at Barceló Palmeraie. We are delighted that your experience with us was so exceptional. It brings us great satisfaction to know that you appreciated our welcoming personnel and seamless arrival process. The tranquil ambiance throughout our establishment, complemented by our premium amenities, creates the perfect setting for a memorable getaway. We look forward to welcoming you back for another peaceful retreat. Best regards, Omar Abou ElAibada, Guest Experience Agent

Dear Rita, We sincerely appreciate your wonderful feedback about your stay at Barceló Palmeraie. We are delighted that your experience with us was so exceptional. It brings us great satisfaction to know that you appreciated our welcoming … Show more

Dear Deborah, We appreciate that you took the time to share your experience with us. We are sorry to hear that the size and condition of your room did not meet your expectations, which is certainly not up to our standards. We understand the importance of a well-maintained and spacious environment for our guests' comfort. Additionally, we apologize that the cleanliness of the bathroom was not up to the pristine condition we strive to provide for our valued guests. We are delighted that you enjoyed the breakfast offerings at our Oliveraie restaurant, which is included in our all-inclusive programme. Our culinary team takes pride in providing a variety of options for our guests to start the day right. Moreover, it is great that you appreciated the grounds. Our team works diligently to maintain the beautiful surroundings that enhance the overall experience of staying at Barceló Palmeraie. We look forward to the pleasure of welcoming you back on future occasions. Best regards, FADDANI Sara, Guest Experience Manager

Dear Deborah, We appreciate that you took the time to share your experience with us. We are sorry to hear that the size and condition of your room did not meet your expectations, which is certainly not up to our standards. We understand t… Show more

Dear Mr. Vahagn Thank you so much for your feedback! We are thrilled to hear that your family holiday at Barceló Palmeraie was such a memorable one. It is great to know that you enjoyed our gardens and our selection of dishes at our Oliveraie restaurant, and the many facilities we offer for our guests’ comfort. We are also really happy to hear that you appreciated our team’s attentive service. Your kind words truly mean a lot to us. We're so grateful for your comments and we are looking forward to welcoming you back for another stay. Best wishes, FADDANI Sara, Guest Experience Manager

Dear Mr. Vahagn Thank you so much for your feedback! We are thrilled to hear that your family holiday at Barceló Palmeraie was such a memorable one. It is great to know that you enjoyed our gardens and our selection of dishes at our O… Show more

Dear Christelle, We appreciate that you took the time to share your experience with us. We are sorry to hear that the coffee and the absence of tea or coffee options at our International Buffet restaurant did not meet your expectations. We always strive to provide a wide array of beverages to delight our guests and will take your comments into consideration. Additionally, we understand your concerns regarding the buffet pricing for small or reasonable eaters and appreciate your candid feedback on this matter. We are delighted that you enjoyed the beauty of our resort, the diverse culinary offerings from our restaurants and room service, as well as the friendliness and helpfulness of our staff. It is also rewarding to learn that the quality of our Wi-Fi service contributed positively to your stay. Furthermore, it is great to know that the pool facilities provided a relaxing and enjoyable environment for you. Our hotel is committed to ensuring that our guests can unwind in the serene atmosphere of both our heated and outdoor swimming pools. We are also pleased that the overall spread of our adult and family guests across different areas added to your restful experience. Our location, just a short distance from the heart of Marrakech, offers a tranquil retreat close to local attractions, and we hope you were able to appreciate the convenience and beauty of our surroundings. We look forward to the pleasure of welcoming you back on future occasions. Best regards, FADDANI Sara, Guest Experience Manager

Dear Christelle, We appreciate that you took the time to share your experience with us. We are sorry to hear that the coffee and the absence of tea or coffee options at our International Buffet restaurant did not meet your expectation… Show more

Dear Alan, Thank you very much for your kind feedback. We are thrilled to know that your experience at Barceló Palmeraie was so enjoyable and met your expectations across all aspects. We hope you had the chance to experience our unique Art Deco-styled Ambiance Bar during your stay, where the fusion of modernity and traditional design creates a truly captivating atmosphere. We look forward to welcoming you back for another memorable experience. Best wishes, FADDANI Sara, Guest Experience Manager

Dear Alan, Thank you very much for your kind feedback. We are thrilled to know that your experience at Barceló Palmeraie was so enjoyable and met your expectations across all aspects. We hope you had the chance to experience our u… Show more