Reviews of Ramada By Wyndham Fes 5 stars

Polite and professional staff, all good

Good

The location

The room wasn’t clean enough. I had to avoid swimming as I got an allergy right after; the carpet was dirty, and the air conditioner wasn’t working properly. On top of that, I found the trash bin full when I first entered, which I really didn’t appreciate.

This is definitely not a 5-star hotel

The telephone did not work.As we are elderly we have to go down to reception every time we need something. The weather was extremely hot, and they did not give us complimentary bottles of water. The refrigerator did not work at all, and our liquid milk went sour. They took the used towels in the morning but did not receive a clean one until late afternoon. The food variety was limited. Overall, I would like my money back. This was a bad, bad experience. The hotel should be closed.

Kind staff

I recently stayed at Ramada by Wyndham Fes and had an extremely disappointing experience. We booked two rooms, and both were in terrible condition—nothing like what you'd expect from a 5-star hotel. Air conditioning in both rooms was not working, despite outdoor temperatures above 40°C, making the rooms unbearable. Curtains were ripped and couldn’t block light, and one window was broken and wouldn’t close, letting in constant noise. The hotel has a discotheque that plays music until after 4 a.m., making it nearly impossible to sleep. The carpet was filthy and sticky, with a water leak in the bathroom and soaking wet carpet near the entrance. Only one electrical outlet worked, and the furniture was old, broken, and dirty. Cover with blood stains. The toilet was broken, adding even more discomfort. Breakfast was very poor quality with limited options—not at all what you'd expect from a 5-star property. This hotel did not deliver on the standards it promises.

Kind staff

I recently stayed at Ramada by Wyndham Fes and had an extremely disappointing experience. We booked two rooms, and both were in terrible condition—nothing like what you'd expect from a 5-star hotel. Air conditioning in both rooms was not working, despite outdoor temperatures above 40°C, making the rooms unbearable. Curtains were ripped and couldn’t block light, and one window was broken and wouldn’t close, letting in constant noise. The hotel has a discotheque that plays music until after 4 a.m., making it nearly impossible to sleep. The carpet was filthy and sticky, with a water leak in the bathroom and soaking wet carpet near the entrance. Only one electrical outlet worked, and the furniture was old, broken, and dirty. The toilet was broken, adding even more discomfort. Breakfast was very poor quality with limited options—not at all what you'd expect from a 5-star property. Cover had blood stains. This hotel did not deliver on the standards it promises.

The staff I was gonna cancel my bookings because the room was a bit hot yet the manager was very understanding and moved us to a bigger room with better A/C Which made my stay much more pleasant

The hotel is old Carpet no matter how much u clean still looks dirty The air conditioning

The staff were very friendly and helpful. The room was very big and a big bathroom. A fresh bottle of water was left in the room each day. There are a few lovely cafes and restaurants in the surrounding area. Breakfast was adequate, but not sumptuous. If you like walking - it is nearly an hour to walk to the medina.

This is a tired and dated property. I was given a room facing the main road and it is noisy throughout the night. The swimming pool area looked uninteresting and some of the sunbeds are in a state of disrepair. Some of the food presented at breakfast looked a little tired. The ‘fresh’ food should be placed under domes to try and protect from the little blacks flies hovering around. The hotel was good value for money, but my opinion is the hotel is more 3 star.

Nothing at all was catastrophic , very bad experience I will never recommend everything was damaged whenever I ask the stuff to serve u they took too much time to answer the property was dirty the food was expired

Location handy enough considering the hotel is in newer part of Fez. Close to train station and eateries. Wide choice of food at breakfast. Attentative and kind multilingual staff.

Dingy room and somewhat tired furnishings. Poor lighting. However nonetheless comfortable and very spacious. Very large bed was also comfortable.

Staff

Old

Yasin the best reception. Nice person.

Nothing

Poor breakfast, old furnitures and old design