21 rue Sornas, Fes El Bali, 30000 Fez, Morocco
#16 of 287 hotels in Fez
Guests' ChoiceBased on 118 hotel reviews
9.6Cleanliness
9.7
Comfort
9.7
Location
9.4
Facilities
9.5
Staff
10.0
Value for money
9.5
Free Wifi
7.5
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End of dialog contentReviewed: June 2, 2025
Marta
United StatesWe liked everything except that you can get lost easily in the Medina but that happens no matter where you stay . When we used the nearby door to get outside the city walls instead of the interior narrow alleyways we never got lost and a taxi can pick up and drop right there literally a minute walk from the Riad . Also we checked out the rooftop which had nice views and a few couches but the ambiance up there could be improved .
Amazing Riad.. a true architectural gem .. full of rich details . Our room felt like we were staying on something like a palace or one of the museums we had visited . But without the mustiness .. all very fresh and clean . Nice breakfast . Friendly staff . Good location close to one of the city wall doors . We stayed on the ground floor .. I believe our room was called Nejjarine … stunning .
Stayed in May 2025
Reviewed: April 23, 2025
Michel
GermanyWe had a wonderful stay at this Riad in Fes. What stood out the most was the incredibly kind and helpful staff – you feel welcome and well taken care of from the very first moment. The interior courtyard is absolutely beautiful: very tastefully designed, peaceful, and full of charming details – a little oasis in the middle of the city. The rooms are simple but lovingly and thoughtfully decorated, creating a very pleasant and personal atmosphere. The location is also great – about a 10 to 15-minute walk to the old town. Breakfast was sufficient, though a bit too sweet for my taste – probably typical for the region. Still, a nice way to start the day. All in all, highly recommended!
Stayed in April 2025
Reviewed: April 23, 2025
Pulido
United StatesSadly, there was a mistake in my booking. I had booked three nights and the road only had me for two nights. As you can imagine, this would be devastating news for a solo female traveler during high season. There was a lot of back and forth and because they were already booked, the owner found me another lovely road for my third night. Thought I would have preferred my third night here, I was happy that a solution was found. They even took care of my dinner at their road that night. Also know that getting lost in Fes is inevitable! This riad was located on the border of the medina so walking to places seemed a bit far. I found google maps to have the worst service. It will take a couple of moments of getting lost to get used to the landmarks to get to and from the Riad
This was my favorite riad of all the 7 I stayed while in Morocco. Everything was impeccable, from the styling of the riad and my room, to the service, to the best food I had and while in Morocco. From the moment you walk in, you are greeted by lush greenery all over. There is a lovely parrot who adds to the environment with his lovely song and presence. It is obvious that the owner pays attention to detail. One can tire from the tajin and couscous, but not here! Take it from me and have dinner in the road at least once. The breakfast was traditional only with a twist as it wound change each day and we trying was delicious and homemade. My room was the Berber room and lovely decorated. I was able to do laundry here and it was nice coming “home” after a long day of walking and doing touristy things to see your laundry done and nicely folded. I also cannot speak enough about the service of the gentleman managing the road during the day. I forgot his name but he was exceptional and so patient with me during the frustrating moments of almost missing my tour to Chefchaouen and the misunderstanding with my booking. I cannot thank him enough.
Stayed in April 2025
Reviewed: April 20, 2025
Marianne
PortugalGreat to return to this wonderful place and sharing the experience with our friends .
Stayed in April 2025
Reviewed: April 18, 2025
Bruce
Hong KongNothing
Everything! The place is amazing, staff wonderful and a great breakfast with different choices each day.
Stayed in April 2025
Reviewed: April 13, 2025
Angela
United StatesWe had a most pleasant 4 night stay at Al Bartal. Our upstairs room was comfortable, quiet and tastefully decorated. The downstairs courtyard and rooftop terrace were great places to relax and hangout. The location is good - just on the edge of the medina. The staff were amazingly helpful and very professional. We also had dinner one evening and it was very good.
Stayed in April 2025
Reviewed: April 12, 2025
George
Hong KongNone.
Very nice accommodation with both tasteful decor and practical accessories. Generous spaces. All staff are friendly, have good manner, and are highly professional in hospitality. Breakfast is great, and the dinner worths a Michelin plague. One will never get bored settling into the couches at the rooftop terrace and enjoying the night sky. Lastly, we will miss our little friend, Poulette with her wonderful whistle tunes.
Stayed in April 2025
Reviewed: April 11, 2025
Lies
BelgiumIt is a beautiful authentic riad, with very friendly staff. Room was spacious and bathroom had a large round copper tub. Breakfast was marvellous! Would book again!
Stayed in April 2025
Reviewed: April 1, 2025
Doug_north
United KingdomSofter pillows
Beautiful Riad, great dinner and breakfast the staff were amazing. I would definitely stay here again
Stayed in March 2025
Reviewed: March 24, 2025
Helene
United StatesStunning riad from the XIX century, conveniently located near of the entry of the Medina to take off to tour around Fes. The host and staff were extremely helpful and dedicated. We had the best dinner and breakfast in Morocco. Our room was beautiful and huge full a zellige. The literie was very comfortable.
Stayed in March 2025
Reviewed: March 18, 2025
Daskarolis
United StatesUniquely decorated rooms, extremely friendly staff and a wonderfully tasty dinner.
Stayed in February 2025
Reviewed: March 15, 2025
Rebecca
CanadaNothing - it was amazing!
Absolutely beautiful riad in a perfect location with staff who are kind, professional and helpful. It’s clean and quiet and comfortable.
Stayed in March 2025
Reviewed: March 9, 2025
Caroline
FranceFood was excellent
Stayed in March 2025
Reviewed: March 5, 2025
Kate
United KingdomThe room smelt a bit funny but I think that was more not being used to the sites and smells of Morocco! It was very easy to get over and overall didn’t impact our stay.
The staff were amazing. Super helpful and accommodating for us. Additionally, the roof terrace was stunning when the sun was out. Really enjoyed our stay. Would definitely recommend.
Stayed in March 2025
Reviewed: February 3, 2025
Sian
AustraliaExcellent service from arrival to departure. We were greeted with Turkish tea and seated in the courtyard while we completed our paperwork. Our room was upgraded to a suite which was stunning, spacious and had many authentic touches that felt like a Moroccan Riad. The bathroom was clean and had good hot water. The staff assisted with directions, taxi bookings and advised us not to attend a touristic pottery house, redirecting us to the appropriate place. The location was great for transport and Médina access. The breakfast was excellent too and they provided us with an early breakfast before our tour upon request at no additional charge. We would highly recommend this Riad.
Stayed in January 2025
Reviewed: January 5, 2025
Travellight
ItalyBeautiful building, perfectly and finely restored: the patio is one of the most interesting I've seen in Morocco, full of various plant and amused by Pulet (a nice parrot, a plus!). Big, clean and cosy rooms, with very comfortable beds and spacious bathroom. Inside Medina, but outside caos, few steps away one of the entrance door to the ancient city. Various and aboundant breakfast and moreover the dinner, really deserve! (Trust the fantastic cook and accept the surprise menu based on the freshest products in the market). Last but not least: friendly, professional and really helpful staff (special thanks to Hassan that help us very effectively when we were in trouble). If you go to Fez, that is the place to stay!
Stayed in December 2024
Reviewed: January 5, 2025
Clara
ItalyStunning riad and staff is lovely We also enjoyed the dinner at the riad which was great
Stayed in December 2024
Reviewed: January 4, 2025
Sally
United StatesBeautiful riad with excellent staff. Very accommodating with our early checkout by providing a continental breakfast at 6:30.
Stayed in January 2025
Reviewed: January 2, 2025
Zanelle
South AfricaHassan and staff were very friendly and welcoming. It is really a beautiful and peaceful riad. We enjoyed our stay.
Stayed in December 2024
Reviewed: December 31, 2024
Nuno
CanadaRiad is amazing, the staff is superb. By far the best place I stayed in Marroco, and ever to be honest. It’s very affordable, particularly for what you get. I paid in Marrakesh 3 times more for a riad that was 1/3 of the quality (despite being very high rated). The place is beautiful, a lot of attention to the detail. The room was huge, comfortable and beautiful. The breakfast was delicious and abundant. The staff were very nice, helpful, efficient and kind. Always ready to help. The Riad is on of the extremes of the Medina (10min walk to the action). I always felt safe walking at night back to the Riad, but some feel may feel intimated by the maze. Cab is always an option. I highly recommend this place. Pick it, you won’t regret it.
Stayed in December 2024
Reviewed: December 30, 2024
Durre
United StatesLocation and service
Stayed in December 2024
Reviewed: November 29, 2024
Laszlo
HungarySince the Riad is closed in the middle, you can smell what they cook all the time if your nose is sensitive. Bit slow checkin process (20-25 mins), but also true the guy was alone in the Hotel, he did everything in the same time.
Absolutely everything, Really recommended.
Stayed in November 2024
Reviewed: November 27, 2024
Steve
PortugalNothing
It was incredibly beautiful. Well maintained and peaceful. We also enjoyed Paulette the parrot! Consider it good fortune if you can ever stay in the riad.
Stayed in November 2024
Reviewed: November 11, 2024
Grant
United KingdomThere was nothing we didn't like.
Absolutely wonderful place to stay. The decor is amazing, the food is wonderful and the service is excellent. They couldn't be too helpful.
Stayed in November 2024
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