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Reviews of Riad Esmeralda

25 Derb Zaouia, Medina, 40000 Marrakech, Morocco

#43 of 1,304 hotels in Marrakech

Guests' Choice

Review score

Based on 295 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.7

  • Location

    9.5

  • Facilities

    9.5

  • Staff

    9.9

  • Value for money

    9.4

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 4 September 2025

    10
    Fantastic accommodation - comfortable, spotless and great staff.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    No mini fridge in the room

    Everything - the building was beautiful and the service exemplary

    Stayed in September 2025

  • Reviewed: 30 July 2025

    10
    An cool oasis in the medina of such an exciting city
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Nothing

    It's calm, relaxing, comfortable, convenient, staff are lovely and it stays cool in the heat - the pool is the icing on the cake.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    10
    “My stay was unforgettable the riad itself was breathtaking, but it was the staff who truly made the experience exceptio
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    “The riad was absolutely stunning — I was in awe just being there. Every detail was beautiful, and the atmosphere felt like something out of a dream. So peaceful, so special — I’ll never forget it.”

    Stayed in July 2025

  • Reviewed: 17 July 2025

    10
    A wonderful stay
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    This riad is stunning, and the breakfast was varied and delicious, lovely to have on the roof terrace. Our suite was huge and spacious, we felt like royalty. Youssef was a fantastic host and we couldn’t ask for more.

    Stayed in June 2025

  • Reviewed: 16 July 2025

    10
    Wonderful!
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 4 nights
    • Submitted via mobile

    If you are visiting Marrakech, 100% stay here. The location is convenient and quiet, the rooms are clean and luxurious, and the staff is amazing. The owner Youssef is always available to address any questions or problems you may have, and the evening staff Abdel is always welcoming. Breakfast on the rooftop is the perfect way to start the day

    Stayed in July 2025

  • Reviewed: 15 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff were amazing Mohammad an Youssef were so helpful friendly and the breakfast on the rooftop terrace is incredible

    Stayed in July 2025

  • Reviewed: 14 July 2025

    10
    Fantastic customer service
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    AC very old and noisy

    Excellent customer service from Youssef! He has even helped us to find a pharmacy on Sunday. Riad was lovely but the AC in the room was very old and didn’t really work well. The pool was really cold even in super hot weather and unfortunately dirty at the bottom ( lots of dead flies).

    Stayed in July 2025

  • Reviewed: 6 July 2025

    9.0
    Lovely place in a perfect location and would definitely stay again!
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    It was very hot in Marrakech and our AC was not working in one of our rooms. The staff brought us a fan which helped.

    We loved everything about the property. The breakfast was delicious and the staff was very helpful. We had two rooms which were both lovely.

    Stayed in July 2025

  • Reviewed: 27 June 2025

    10
    Wonderful, helpful staff in a beautiful riad, in a great location.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The interiors and the roof terrace

    Stayed in June 2025

  • Reviewed: 24 June 2025

    10
    Original stay Marrakech and a island to relax.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to say here. Perfect!

    Where shall I start? Everything was perfect. Before arriving I already got recommendations for parking, which was very helpful for the first day - knowing almost nothing. Parking is just 5 minutes by walk. The room was cosy, clean, quite and had the right touch of oriental spirit. I slept very good and comfortable in my bed. AC is not too loud. All the service by the staff is friendly, supportive and fast. There is a 24h support - whatever you need or want. To the heart of the medina is only 10 minutes to walk - but don’t mind, its always exiting to walk trough the bazar.

    Stayed in June 2025

  • Reviewed: 24 June 2025

    10
    Happy to stay again
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful interior

    Stayed in May 2025

  • Reviewed: 17 June 2025

    10
    Absolutely Stunning Riad
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    The fact we had to leave

    Probably the most amazing place I have ever stayed! The Riad was absolutely stunning, spotlessly clean with comfy beds, effective air con, but naturally cool as well. We had the room next to the pool and we loved just being able to step out of our door and take a refreshing dip. Wonderful breakfast served on the roof terrace. The staff were all so friendly and helpful, it didn't matter what time it was, they were always attentive. They organised a trip for us to the desert for a camel ride and a short trek in the Atlas mountains, which was a fabulous day with our own guide. Thank you all so much for a fantastic stay.

    Stayed in June 2025

  • Reviewed: 8 June 2025

    10
    1001 Nacht Charme
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    -

    Very nice people, super clean, yummy breakfast

    Stayed in June 2025

  • Reviewed: 5 June 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted via mobile

    No fridge in room and you needed to ring the bell to get in

    was beautiful decorated

    Stayed in June 2025

  • Reviewed: 31 May 2025

    10
    You will not be disappointed!
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 3 nights
    • Submitted via mobile

    We would have submitted our review sooner but we could not come up with anything we did not like !

    The hospitality at the Riad Esmerelde was unparalleled . Yousef the manager went above and beyond when asked questions. He was very interested in our tour in Morocco, helped us redesign previous plans, which indeed was a wonderful change, enhancing our visit. We give him and the rest of the staff all the kudos and the Riyadh Esmeralde, 10 stars.

    Stayed in May 2025

  • Reviewed: 28 May 2025

    10
    Nice
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 4 nights
    • Submitted via mobile

    This hotel is amazing. We especially enjoyed the conversation with the host Yussef.

    Stayed in May 2025

  • Reviewed: 25 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The property was beautiful with the interior pool and impressive interior. The location allows you to walk to all of the main sites in the Medina. The staff was incredibly helpful arranging transportation and giving dining recommendations.

    Stayed in May 2025

  • Reviewed: 22 May 2025

    10
    In a world where kindness respect are in short order staying at the Riad Esmeralda has kindle some embers of hope for us
    • Leisure trip
    • People with friends
    • Superior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Staying at Riad Edmeralda was one of the most beautiful experiences of our lives. From the antique tiles, carved doors, painted walls and the Art Deco furniture it was like walking into a magical world. Youssef and Mohammad plus everyone else were kind and helpful, they all went above and beyond what is normal now a days so we could have a wonderful holiday in Marrakech. Tours, cooking classes and private drivers were arranged nothing was a problem. Plus excellent breakfast on the rooftop over looking the Medea. We were sorry to leave. Absolutely we will return as Morocco, it is a fabulous country and Marrakech is its jewel.

    Stayed in May 2025

  • Reviewed: 18 May 2025

    10
    THIS is the place to stay in Marrakech
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted via mobile

    The staff especially Youssef were so welcoming and helpful. The whole place was magical.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    9.0
    Excellent stay, would recommend
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower needs to be lower for shorter guests

    Very friendly helpful staff. Delicious breakfast. Very good housekeeping Very decorative space and spacious room

    Stayed in May 2025

  • Reviewed: 4 May 2025

    10
    A lovely experience with a delightful professional staff.
    • Business trip
    • Couple
    • Superior Suite
    • Stayed 3 nights

    all good

    great, even an elevator for the staff /clients to ascend 51 stairs to the roof top area!

    Stayed in April 2025

  • Reviewed: 2 May 2025

    10
    The stay was wonderful. The staff, esp Youssef, was friendly and helpful.
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was delicious with of local breads, jams/honey, yogurt, free and eggs made your way. The coffee was perfectly roasted. Location was central but not in the souk craziness. Staff was very helpful.

    Stayed in May 2025

  • Reviewed: 28 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing - everything was perfect

    Totally amazing Riad - beautful with the most peaceful roof terrace, and easy walking distance from Media centre. Youseff and Mohamed were both amazing, as were all of the staff. Knowledgeable...great recommendations....and very friendly

    Stayed in April 2025

  • Reviewed: 27 April 2025

    10
    10/10
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The style, design, location, staff, service… everything

    Couldn’t recommend this property highly enough. Located just outside the hustle bustle of Medina, Youseff and the staff were awesome. 10/10

    Stayed in March 2025

Showing 1 – 25

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