Reviews of Riad Esmeralda

Everything - the building was beautiful and the service exemplary

No mini fridge in the room

It's calm, relaxing, comfortable, convenient, staff are lovely and it stays cool in the heat - the pool is the icing on the cake.

Nothing

“The riad was absolutely stunning — I was in awe just being there. Every detail was beautiful, and the atmosphere felt like something out of a dream. So peaceful, so special — I’ll never forget it.”

Nothing

Overall our stay was wonderful! The location allowed for easy walkability, the decor and riad was beautiful and quaint, and the daily rooftop breakfast was great. Youssef made himself available with excellent responsiveness and communication to help as needed. He also coordinated some local tour, personal drivers and transportation to the airport and Casablanca.

Keep in mind, the main communal areas of the Riad do not have air conditioning. There is a single unit in the main bedroom (but not bathrooms) that staff turn off during the day. This is typical of most so not a fault, just a reminder because it takes a bit too cool down after being out in the heat all day.

This riad is stunning, and the breakfast was varied and delicious, lovely to have on the roof terrace. Our suite was huge and spacious, we felt like royalty. Youssef was a fantastic host and we couldn’t ask for more.

If you are visiting Marrakech, 100% stay here. The location is convenient and quiet, the rooms are clean and luxurious, and the staff is amazing. The owner Youssef is always available to address any questions or problems you may have, and the evening staff Abdel is always welcoming. Breakfast on the rooftop is the perfect way to start the day

Staff were amazing Mohammad an Youssef were so helpful friendly and the breakfast on the rooftop terrace is incredible

Excellent customer service from Youssef! He has even helped us to find a pharmacy on Sunday. Riad was lovely but the AC in the room was very old and didn’t really work well. The pool was really cold even in super hot weather and unfortunately dirty at the bottom ( lots of dead flies).

AC very old and noisy

We loved everything about the property. The breakfast was delicious and the staff was very helpful. We had two rooms which were both lovely.

It was very hot in Marrakech and our AC was not working in one of our rooms. The staff brought us a fan which helped.

The interiors and the roof terrace

Nothing

Where shall I start? Everything was perfect. Before arriving I already got recommendations for parking, which was very helpful for the first day - knowing almost nothing. Parking is just 5 minutes by walk. The room was cosy, clean, quite and had the right touch of oriental spirit. I slept very good and comfortable in my bed. AC is not too loud. All the service by the staff is friendly, supportive and fast. There is a 24h support - whatever you need or want. To the heart of the medina is only 10 minutes to walk - but don’t mind, its always exiting to walk trough the bazar.

Nothing to say here. Perfect!

Beautiful interior

Probably the most amazing place I have ever stayed! The Riad was absolutely stunning, spotlessly clean with comfy beds, effective air con, but naturally cool as well. We had the room next to the pool and we loved just being able to step out of our door and take a refreshing dip. Wonderful breakfast served on the roof terrace. The staff were all so friendly and helpful, it didn't matter what time it was, they were always attentive. They organised a trip for us to the desert for a camel ride and a short trek in the Atlas mountains, which was a fabulous day with our own guide. Thank you all so much for a fantastic stay.

The fact we had to leave

The Riad was peaceful and great location

The bed. It was the most uncomfortable experience I have ever known- it was hard and not a good fit. The base of the bed was a small double and the mattress was a standard double causing an overhang of the mattress on the base by 1 foot. The mattress just did not sit on the base properly and caused a large degree of uncomfortable sleeping. Because of this the bottom sheet screwed up when you laid on it as it could not be tucked under the mattress. Whilst asleep the overhanging mattress would bend and move as you laid on it and then you would end up rolling off. Terrible standard considering the rest of the hotel.

Very nice people, super clean, yummy breakfast

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was beautiful decorated

No fridge in room and you needed to ring the bell to get in

The hospitality at the Riad Esmerelde was unparalleled . Yousef the manager went above and beyond when asked questions. He was very interested in our tour in Morocco, helped us redesign previous plans, which indeed was a wonderful change, enhancing our visit. We give him and the rest of the staff all the kudos and the Riyadh Esmeralde, 10 stars.

We would have submitted our review sooner but we could not come up with anything we did not like !

This hotel is amazing. We especially enjoyed the conversation with the host Yussef.

The property was beautiful with the interior pool and impressive interior. The location allows you to walk to all of the main sites in the Medina. The staff was incredibly helpful arranging transportation and giving dining recommendations.

Staying at Riad Edmeralda was one of the most beautiful experiences of our lives. From the antique tiles, carved doors, painted walls and the Art Deco furniture it was like walking into a magical world. Youssef and Mohammad plus everyone else were kind and helpful, they all went above and beyond what is normal now a days so we could have a wonderful holiday in Marrakech. Tours, cooking classes and private drivers were arranged nothing was a problem. Plus excellent breakfast on the rooftop over looking the Medea. We were sorry to leave. Absolutely we will return as Morocco, it is a fabulous country and Marrakech is its jewel.

Nothing

The staff especially Youssef were so welcoming and helpful. The whole place was magical.

Very friendly helpful staff. Delicious breakfast. Very good housekeeping Very decorative space and spacious room

Shower needs to be lower for shorter guests