8,9

Recensioni su Riad Alegria

Derb Berrima Touareg 61, 40200 Marrakech, Marocco

  • Pagella

    Data recensione: 12 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Il servizio di Ahmed

    Quando Ahmed non c’era

    Risposta della struttura:

    Thanks a lot for ypur nice comment. I will show Ahmed what yoyu write. Hope you enjoy your stay with us and Ahmed of course All my best Jacques

    Riad Alegria
    13 agosto 2025
  • Patrizia

    Data recensione: 19 giugno 2025 · Soggiorno nel mese di giugno 2025

    Recensione verificata

    La posizione ottima vicino al centro ma lontano dal caos

    La stupenda terrazza dove rilassarsi e fare un bagno in piscina potrebbe essere tenuta un po’ meglio piscina un po’ sporca

    Risposta della struttura:

    Thanks for your comments. SQorry about the terrass. But I was not at the riad to check, I was abliged to go away. It's a work for every day specially now because of the construction in the path. But I will put the pressure on Nourdine who is responsable for the terrass. Thanks to tell me . All my best Jacques

    Thanks for your comments. SQorry about the terrass. But I was not at the riad to check, I was abliged to go away. It's a work for every day specially now because of the construction in the path. But I will put the pressure on Nourdine w… Mostra altro

    Riad Alegria
    24 giugno 2025
  • Brunilda

    Data recensione: 30 aprile 2025 · Soggiorno nel mese di aprile 2025

    Recensione verificata
  • Vedi struttura
  • Stefania

    Data recensione: 11 aprile 2025 · Soggiorno nel mese di aprile 2025

    Recensione verificata

    Tutto bene, consigliato! Unica pecca la vasca da bagno che non si riempiva e la porta del bagno che non si chiude completamente ma per il resto staff top :) colazione anche, posizione perfetta e camera molto grande con tre finestre

    Risposta della struttura:

    Thanks for your comments !! Aboutb the bath tube, i will look because it shoud work, same thinf for the door !!!! Lucky because there is as well a shower !!! Thanks for the staff, I will tell them. All my best for the future Jacques

    Riad Alegria
    12 aprile 2025
  • Marco

    Data recensione: 26 marzo 2025 · Soggiorno nel mese di marzo 2025

    Recensione verificata

    Bellissima struttura, personale disponibile, ottima la piscina e l’area benessere. Consigliato

    Risposta della struttura:

    Thanks a lot for your comments. just happy that you enjoy your stay All my best Jacques

    Riad Alegria
    26 marzo 2025
  • Fanti

    Data recensione: 25 marzo 2025 · Soggiorno nel mese di marzo 2025

    Recensione verificata

    La posizione è ok

    Sono stati maleducati, ci hanno cambiato la stanza senza avvisare e la stanza e il Riad in generale erano sporchi

    Risposta della struttura:

    Hello Fanti I am sorry about the change of the room but you shoud know it. I didn't decide to change your room. It was like that on the reservation I received from Booking.com. I can't change it. I thought that you were aware of this changing. I didn't do it, Booking did it, without giving you the information. About the fact that the riad was dirty, I dont believe you. Just a nice lie. You can write it, but I know that it's not the truth. Sorry for the change of room during your stay. In am not responsable but sorry. anyway. Dirt, I don't accept your comments. Next time, go to the Sofitel or The Mamounia

    Hello Fanti I am sorry about the change of the room but you shoud know it. I didn't decide to change your room. It was like that on the reservation I received from Booking.com. I can't change it. I thought that you were aware of thi… Mostra altro

    Riad Alegria
    25 marzo 2025
  • Vedi struttura
  • Monica

    Data recensione: 20 febbraio 2025 · Soggiorno nel mese di febbraio 2025

    Recensione verificata
  • Alessandra

    Data recensione: 9 febbraio 2025 · Soggiorno nel mese di febbraio 2025

    Recensione verificata

    Ambiente accogliente in casa tipica con camera ampia. Personale gentile e disponibile.

    Risposta della struttura:

    Thanks for your comments and thanks really for the staff. I will tell them your comments because they are part of the riad. thaks again and come back when you want All my best for the future Jacques

    Riad Alegria
    10 febbraio 2025
  • Marion

    Data recensione: 26 dicembre 2024 · Soggiorno nel mese di dicembre 2024

    Recensione verificata

    La struttura è ben tenuta e pulita. Il servizio eccellente, sono stati tutti molto gentili, in particolare Ahmed che ci ha fornito preziosi consigli

    Risposta della struttura:

    Thanks for your comments. It's nice to read that you enjoy your stay. I will read it to tha staff, I am sure that they will be happy. Come again when you want All my best regards Jacques

    Riad Alegria
    26 dicembre 2024
  • Vedi struttura
  • Giulia

    Data recensione: 27 ottobre 2024 · Soggiorno nel mese di ottobre 2024

    Recensione verificata

    Il servizio dei ragazzi che lavorano nella Riad, ci hanno aspettato fino alle 2 di notte e il giorno dopo ci hanno preparato la colazione alle 0700 del mattino. La camera molto spaziosa non male male.

    Purtroppo abbiamo trovato degli scarafaggi nel bagno.... La pulizia non ottima. e purtroppo non abbiamo ricevuto nessun aiuto dalla reception / proprietario, nessuna indicazione su dove andare ristorante.. consigli. la zona della riad non è bellissima, situata nella old town... preparatevi alla sveglia alle 0500 del mattino con le preghiere dalle mosche (MOLTO FORTE)

    Risposta della struttura:

    Thanks for the staff. You can arrive when you want, there is always someone for you. But I don't agree with the other comments. Normally we do a treatment every 6 months in all the riad to get rid of all cokroaach. You are the first to tell me that so I will look carefully because I don't like it. About dust, as you saw they are doing some work in some houses of the stree after the earth quake. It makes dust more than usaual. So we are cleaning the twice a day to be sure to have no dust in them. The location of the riad is in the Mellah district and you can walk to all the different historical spots. If you don't like it, dont come in a riad, You should stay in a nice modern new hotel in the new part of the town, but really not in a riad. The charm of a riad is to be an old renovated house in the old town (medine) Same thing, don't take your holydays in Morroco, or a muslim country if you don't want to hear the mosque and the first prayers are at 5 ,or 6h00 in the morning. Restaurants, you have some 100 meters from the riad but I really suppose that you didn't ask the staff, you arrive the first night at 2h00 so it was for the 2nd night I suppose. I can't be there 24h/24. But I am sure that if you had asked nourdine or jamila or sana, they wou have told you. To ,summarise your comments, we have nice staff and nice rooms but you didn't enjoy your stay for a lot of easons which are not our fault. Next time, find a new hotel, far from a mosque and in the new part of the city. All my best Jacques

    Thanks for the staff. You can arrive when you want, there is always someone for you. But I don't agree with the other comments. Normally we do a treatment every 6 months in all the riad to get rid of all cokroaach. You are the first t… Mostra altro

    Riad Alegria
    28 ottobre 2024
  • Lancellotti

    Data recensione: 30 aprile 2024 · Soggiorno nel mese di aprile 2024

    Recensione verificata
    Risposta della struttura:

    Thanks a lot for your answer. You give me 10 for everything except for the coffee.... I am not surprised coming from people coming from Italy !!! May be it was not strong enough. I remenber my last trip to Italy one year ago and i have the same problem. The italian coffe , you serve a very little cup and such a small quantity that it is really too strong for me ... I was always asking some water tu put in my cup !!! You should have asked the staff to get a really strong one. Sorry for that, I should adapt the coffee depending where the people come from; Very light for american people, very strong for italian, in the medium for french....... Have a nice day All my best for the future Jacques

    Thanks a lot for your answer. You give me 10 for everything except for the coffee.... I am not surprised coming from people coming from Italy !!! May be it was not strong enough. I remenber my last trip to Italy one year ago and i have the… Mostra altro

    Riad Alegria
    1 maggio 2024
  • Zaira

    Data recensione: 9 marzo 2024 · Soggiorno nel mese di marzo 2024

    Recensione verificata

    Il rihad è fantastico , la posizione molto buona , e lo staff è stata la cosa migliore ! Noureddine e le sue Signore ci hanno fatto sentire come in una famiglia ! Simpatici, disponibili, premurosi ! Veramente il meglio ! La colazione è stata tutte le mattine fantastica, preparata al momento con dolci tipici e freschi ! Grazie di tutto

    Nulla

    Risposta della struttura:

    Thanks a lot for your comments but I am so surprised that you have nothing "bad". It's so marvellous and I will share that with the staff (Nourredine and his women !!!). They are like a family, it's more vthan 10 years that I am working with them and really what you say is really right. So thanks again.

    Thanks a lot for your comments but I am so surprised that you have nothing "bad". It's so marvellous and I will share that with the staff (Nourredine and his women !!!). They are like a family, it's more vthan 10 years tha… Mostra altro

    Riad Alegria
    12 marzo 2024
  • Vedi struttura
  • Federica

    Data recensione: 15 novembre 2023 · Soggiorno nel mese di novembre 2023

    Recensione verificata
  • Tiziano

    Data recensione: 30 ottobre 2023 · Soggiorno nel mese di ottobre 2023

    Recensione verificata

    Suite enorme, con bagno di dimensioni generose, ottima posizione vicino alla piazza di Marrakesh, dispongono di vino dei vigneti di Meknes, abbiamo chiesto di poter fare la colazione fuori orario e siamo stati accontentati senza problemi.

    Risposta della struttura:

    Thanks a lot for your comments . i am happy that you enjoy your stay and it's always a pleasure when our guests can taste morocan speciality like the wine. I am french and I live in Bordeaux but I serve morrocan,wine which is very good Thanks again All my best Jacques

    Thanks a lot for your comments . i am happy that you enjoy your stay and it's always a pleasure when our guests can taste morocan speciality like the wine. I am french and I live in Bordeaux but I serve morrocan,wine which is very good … Mostra altro

    Riad Alegria
    1 novembre 2023
  • Anas

    Data recensione: 22 ottobre 2023 · Soggiorno nel mese di ottobre 2023

    Recensione verificata

    Camera complessivamente bella e terrazza carina

    La colazione molto povera, personale freddo non degno di un riad di Marrakech piscina sporca

    Risposta della struttura:

    Thank you to tell me that the room was nice and same for the terrace. But I am really surprised about your other comments. It's really under 10 years that someone telle me that the staff was cold. You are morrocan and I do not know how you can write this kind of things. All the comments say the contrary but I have an idea why you write this. You write as well that the pool was dirty, It is really not true. I was on the terrace to check and the water was so clear and blue You write that the breakfast was not good, but you don't explane why. If I remember you come down at 11h to ask if you could have breakfast. No problem and we serve you bread, butter, home made jam, yoghurt, cake and pancakes, fruit salad and eggs if you want. Is that a poor breakfast, of course orange juice, coffee, milk or tea. I think that it is quite correct, and you take breakfast only one morning.. But may be you are not happy because you didn't get breakfast the next day when you leave the riad at 3h00 in the morning. But you never tell us that you were leaving at 3:00 in the morning. In this case we still do some coffe to our guests....!!! When Sanah ask to clean your room, you just refused. When we clean your room the day you leave, I do not want to explane how we find it... You just get up and leave the riad in silence without saying a word to the staff. But Nourdine who keeps the riad at night hear you and run after you in the street because you did not pay the taxes, you forgot certainly......!!! Is that a good attitude for a morrocan living in Italy and who come in his country... ???? You think that you are superior to the morrocan staff of the riad. You should have some humility. So the way you did, the way you behave let me a little bit disappointed or suspicious about your negatives comments . Jack and the morrocan staff of Riad Alegria

    Thank you to tell me that the room was nice and same for the terrace. But I am really surprised about your other comments. It's really under 10 years that someone telle me that the staff was cold. You are morrocan and I do not know how… Mostra altro

    Riad Alegria
    23 ottobre 2023
  • Vedi struttura
  • Patrizia

    Data recensione: 28 giugno 2023 · Soggiorno nel mese di giugno 2023

    Recensione verificata

    La gentilezza del personale è stata fantastica! La stanza spaziosa, confortevole e pulita. La colazione buonissima e abbondante. Noi abbiamo anche cenato molto bene.

    Purtroppo la piscina è un po' trascurata e piccolina

    Risposta della struttura:

    Thanks.for your comments and thanks for the staff. I am happy thet younenjoy breakfast and your home made dinner. About the pool, to have it on the terrass, it's difficult to have a big pool to swim !! But it's not normal that it was not totally clean. may be it was just at the time we replace the sand in the filter. I am sorry for that and you should have told us. Globally, I am happy that you enjoyed your stay and I will look more carefully at the pool. All my best Jack

    Thanks.for your comments and thanks for the staff. I am happy thet younenjoy breakfast and your home made dinner. About the pool, to have it on the terrass, it's difficult to have a big pool to swim !! But it's not normal that it wa… Mostra altro

    Riad Alegria
    29 giugno 2023
  • Giuseppe

    Data recensione: 29 ottobre 2022 · Soggiorno nel mese di ottobre 2022

    Recensione verificata

    Riad da mille e una notte, colazione da maharaja, staff disponibile a tutte le ore della notte e del giorno per esaudire ogni richiesta.

    Risposta della struttura:

    Thanks a lot for your comments. I read that you had a nice stay, thanks to the staff.... and come back... Next time I hope you will give me 10 !!! All my best Jacques

    Riad Alegria
    30 ottobre 2022
  • Visualizzati 1 - 18

Caricamento

Altre strutture recensite dagli ospiti:

I commenti esprimono le opinioni personali dei clienti di Booking.com che hanno compilato il questionario dopo aver soggiornato in hotel. Queste opinioni non coincidono necessariamente con quelle di Booking.com. Vedi le nostre Linee guida sulle recensioni

Caricamento