Reviews of Riad Ayadina & SPA

The property was beautiful. A secret oasis of colour and greenery hidden away in the old town of Marrakech. A huge amount of detail has been paid to the decor of the property. It is a stunning place. The staff were so accommodating, we wanted for nothing during our stay.

We had no complaints whatsoever.

This Riad is located in an area of town that I would not recommend for travelers. It is a 40-minute walk to the old town or a 10-minute cab ride, which costs around 10 euros each way. So, you should factor an additional 20 euros per day into your travel budget for transportation. We found the staff to be unavailable most of the time and not very welcoming. Upon arrival, it felt lifeless as there was often no one around, lacking the warm hospitality that other riads offer. During our week in Marrakesh, we stayed in the old town and had a completely different experience. We spent one unfortunate night at Ayadina, where we had the worst sleep because the air conditioning was set to high all night. It made us cough and left us feeling cold. We were unable to adjust the fan or temperature, so we ended up opening the windows, which allowed noise from the busy street behind the Riad to disturb us. Overall, this place was not a good fit for our family.

This riad is gorgeous

It was a surprise for us that the riad was closed and the manager informed us only on the day of arrival when we were near their door. They offered us the accommodation in another place but impression was spoiled.

Staff were so helpful. Food- we had lunch a few days and the salads were excellent.

Everything was lovely

The place is incredibly beautiful.

Oh the most beautiful Riad I have stayed in. And my room was like an apartment with lots of space, a big desk where I was able to paint, and stunning bathroom with a bathtub. Luxury. I stayed several days and enjoyed breakfast on the roof and staff were willing to let me have supper in my room. Heaven for a single women who wanted lots of time to paint and enjoy privacy. And the food was top notch restaurant quality. Thank you!!!!!

Nothing.

Christine and her team were great would definitely go back sgain

Nothing

Location near the Porte Bab Layadi is great as it enables one to get out of the Medina and get to the parking lot quickly. This is one of the strongest points this Riad has in its favor. The 2 room/suite we had was very spacious and very reasonably priced for the amount of space we had. The food was very good and portions were very generous. The bed was firm, sheets were crisp and clean. The staff are extremely friendly, very helpful and overall excellent service attitude .

The room felt dusty and the towels are thin and worn. The carpets felt like they needed to be cleaned. The decor is a bit faded old style but I suppose it’s part of the look.

Wonderful boutique hotel in convenient location right next to old town entrance. Very comfortable and perfectly decorated room, we really enjoyed design. Friendly staff and front desk. Hamam and Massage were amazing, relaxing and non-rushed. Restaurant food was great. Lobby is very cozy. Walking distance from Souk. On the way back we recommend to use app Indrive. Same as uber. Highly recommend Riad Ayadina.

The staff couldn't do enough for us. Wonderful and so efficiently run. My booking turned out to have been wrong, but we ended up staying 3 of 7 nights. We loved it so much, we intend to return. Great location to br dropped off by taxi - just outside the Gate, 20 yes and there's the Riad"s door on the right. Once you step through that door, you step into an Oasis, a little piece of heaven on earth. Thank you, once again, to the entire team. front of house as well as behind the scenes. Inshallah, until we meet again.

What's not to like???

The Riad is beautiful and the staff friendly, attentive and accomodating. Breakfast on the rooftop terrace was plentiful and delicious. The set evening meals were very good in a lovely dinning area.

The authenticity. This is a beautiful Riad which has been thoughtfully decorated. It is very traditional, and truly Moroccan. It has everything you need, and the food is amazing. What really makes this place so special is the staff. They work very hard to ensure that your stay is comfortable and that you have everything you need, within the accommodation and also elsewhere. You cannot help appreciating their generosity and sincerity. They are just outstanding. A wonderful experience from all staff.

Possibly the pillows, but if that’s all I can think about, then clearly nothing much at all.

Service: Some staff members were very kind and attentive, especially the breakfast waiter, who was warm and helpful. We were also welcomed with tea and biscuits upon arrival, which was a nice touch. Location: The Riad is conveniently located with parking right outside, making it ideal for those arriving by car. Taxis are easily accessible as well. Breakfast: The food at breakfast was good, and the service was attentive. Overall: The Riad has a certain charm and eccentricity that creates an interesting atmosphere, and it does have potential.

Location: The Riad is located about a 30-minute walk from the main Medina area and 40 minutes from the farther parts, through narrow, poorly lit streets. While the walk is fine during the day, at night, the winding alleys can feel intimidating and desolate. Service: The Riad uses a doorbell system to let guests in, but there are three different doorbells with no clear instructions on which one to use and the butler was often very harsh. On one occasion, we were left standing outside for 20 minutes without a response. Additionally, the doorbell sound can be heard late into the night, disrupting the peace. Communication Problems: Despite being given local contact numbers, our calls went unanswered when we were trying to find the Riad and later when we needed assistance. We also requested a room with a shower, but the first room had a bathtub, and the second room had two beds pushed together instead of a double bed. We had to wait until the second night for the room change. State of the Riad: While the Riad looks charming at first, the condition of the property is disappointing. Cleanliness was lacking, with stained linens in the first room and worn, damaged furniture in the second. The rugs triggered allergies, likely due to accumulated dust. The Riad feels neglected and in need of maintenance and deep cleaning. The rooftop pool is much smaller than it appears in the pictures, and overall, the pictures are more flattering than the actual state of the Riad. Overcharging: We were surprised to find that we were charged 70 dirhams for a bottle of water, which is usually 6 dirhams in a local shop, which is 11 times more than the regular price. So while upcharge is expected in a hotel, this seemed extreme. Breakfast: The orange juice served at breakfast was a mix of fresh and artificial juice, which felt disappointing, especially considering the abundance of fresh oranges in Marrakech.

Lovely staff, nice and clean, but very basic.

Not much in the way of amenities- no iron, no kettle, no fridge. Very meager breakfast.