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Reviews of Riad Challa Hotel & Spa 4 stars

Derb Sekkaya N 14, Riad Al Mokha, Medina, Medina, 40000 Marrakech, Morocco

#956 of 1,304 hotels in Marrakech

Guests' Choice

Review score

Based on 602 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.3

  • Staff

    9.4

  • Value for money

    8.4

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 27 August 2025

    9.0
    Perfect Riad
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything was excellent at the Riad. The staff were very friendly and helpful (Mahdi was especially professional 😉). The place was clean and quiet. I would definitely recommend this Riad.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    8.0
    Ideal location, nice hotel
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Airconditioner in the day time was not cooling enough, could be better, There is a pool, but quite deep, only for those who know how to swim No bins in the room, just 1 in toilet Limited tv channles as most were not working

    Excellent front desk staff. Shout out to Ashraf who was amazing. Unique and authentic traditional architecture. Decent room size Ideal location Breakfast was nice, buffet style, will give 7/10

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    the pool is very small and it is difficult to assess if the water is clean because of the blue light that is projected on it: we suspect water was not very clean

    staff super helpfull, free massage, nice building and rooms, location super central

    Stayed in August 2025

  • Reviewed: 18 August 2025

    7.0
    Very well look aftered Riad with excellent location close to Jamee el Fnaa
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights

    The swimming pool looks big in the picture but small but its a Riad so cant really say anything. The rooftop was confy but the fans werent working and very hot upstairs, I couldnt really use that space as it felt like a sauna upstairs. The swimming pool was way too cold, you couldnt use it for more than 10 min....

    The reception lady HAFSA, one of the sweetest person I met for a long time. She was a lovely person with a beautiful smile, she assisted in everything we needed and always helpful. She has extensive knowledge in pretty much everything. The location was brilliant and clean with big rooms.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    I enjoyed my stay. The staff were so polite and accomodating particularly Amin and Hafsat. There was one other Man at th
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    At first, I was expecting a modern setup and did not really like the room I was given. I however spoke with the staff Hafsah and Amin and they changed it for me the following day

    Accessibility

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    Fantastic
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet next to the shower and no place to put your stuff.

    The staff was friendly and helpful. The facility was beautiful and clean and in a perfect location.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Tranquil
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    N/a

    I like the fact that the property looked exactly like the picture. Aside from the property, what blew me away was the staff they are very detailed and attentive and helpful. I believe they really make my experience great just the way they handled everything with caution and patience.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    9.0
    Nice and clean Riad
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The feel of old city and traditional house

    Stayed in July 2025

  • Reviewed: 30 July 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The AC’s were not especially strong had to keep them open throughout my entire stay

    Good location , friendly staff

    Stayed in May 2025

  • Reviewed: 26 July 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No parking lot

    Traditional clean close to main market

    Stayed in July 2025

  • Reviewed: 20 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The initial room was not cleaned properly as well as had a lot of mold in the bathroom. Thankfully after asking we were assigned another room. However the state of the bathroom was also not the best but certainly better.

    The staff was super nice and helpful in addressing promptly any problems

    Stayed in May 2025

  • Reviewed: 1 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Good location, Deep pool

    Stayed in June 2025

  • Reviewed: 26 June 2025

    7.0
    It’s not a value worth stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    - the room felt a bit worn down and didn’t have nice atmosphere, it was cleaned but didn’t feel clean - no windows so it felt stuffy inside and it’s dark , you don’t feel when it’s morning / day light - it can be quite loud with guests just sitting by the pool but luckily when I stayed guests were respectful and not hanging out outside late night - expensive

    - right in center of Medina , everything was close by walking - nice staff and helpful - lovely pool and ambience - cool in hot weather

    Stayed in June 2025

  • Reviewed: 22 June 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    A driver brought us straight to the hotel from the airport but it would have been a little difficult to find if not. Some street noise at night.

    Very clean and updated! Super cool place to stay and staff was very friendly. Air conditioning worked well!

    Stayed in June 2025

  • Reviewed: 17 June 2025

    9.0
    Very impressive about hotel staff hospitality and English especially the female staff name Hafsa is very helpful
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    TV is not working

    Location and Staff

    Stayed in June 2025

  • Reviewed: 17 June 2025

    9.0
    Overall it is a good place to stay for travelling
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    TV is not working

    Location

    Stayed in June 2025

  • Reviewed: 16 June 2025

    9.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Good value for money

    Stayed in June 2025

  • Reviewed: 15 June 2025

    7.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no mucho variety in breakfast. People in other rooms were ver y noisy.

    Bed was confortable. It was close to Jema el Fnaa square.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    9.0
    Great and will come again x
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It’s an older Riad, and you can see its age but it was still very nice.

    Such a lovely Riad, it was in a great location and easy to find. The staff were amazing, especially Hafzah and it was really good value for money.

    Stayed in June 2025

  • Reviewed: 8 June 2025

    7.0
    OK for a couple of nights if you are wanting to stay near the main square.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was tired but functional good location, very near to the main square and souks.

    Breakfast was poor, although there was a varied selection, nothing appeared fresh. Staff were friendly and helpful.

    Stayed in June 2025

  • Reviewed: 6 June 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    good standard, great location, tasty food, good service, my agent took care of my stay and was friendly, thank you for everything! 🙂

    Stayed in June 2025

  • Reviewed: 28 May 2025

    9.0
    We loved our stay and would definitely come back again!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The only negatives we had is that it can be quite noisy with other guests but I don’t think this can really be helped - I would recommend bringing ear plugs if you are a light sleeper. The bathroom is slightly run down and could do with some work but it was clean. We wouldn’t recommend the breakfast but there’s lots of nice spots around the Riad to go to instead!

    This Riad is beautiful - the pool area is lovely and the spa facilities are great. I had a 30 min massage for only €25 which I think is a great deal! The front of house staff were so lovely, we really appreciate everything they did for us. The cleaners were also great!

    Stayed in May 2025

  • Reviewed: 26 May 2025

    9.0
    Beautiful stay
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    The riad is beautiful! The location is great, especially if you just intend to have a relaxing trip. Lots of local tourist attractions nearby, the big square, palaces, museums and spas! We visited the WA Spa which was beautiful and within walking distance. Hafsa served us from check in to check out, her hospitality was refreshing! She was so polite and friendly, very helpful too! She really enhanced our stay experience, thank you to her and the rest of the staff!

    Stayed in May 2025

  • Reviewed: 24 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There were insects in the room. Some rust in the bathroom and the room seams a bit old.

    The position of the hotel is in the center close to Medina. There is a park close because the Riad has no park place. The staff was very friendly and helpful.

    Stayed in May 2025

Showing 1 – 25

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