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Reviews of Riad Charaï

54, Diour Jdad, Zaouia Abbassia, Medina, 40000 Marrakesh, Morocco

#614 of 1,304 hotels in Marrakesh

Guests' Choice

Review Score

Based on 247 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    7.9

  • Facilities

    9.0

  • Staff

    9.6

  • Value for money

    8.9

  • Free Wifi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 18, 2025

    10
    Perfection
    • Leisure trip
    • Family with young children
    • Master Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was delicious. The views from the terrace were wonderful. The pool was perfect. The staff could not have been more helpful and we were very pleased to stay there.

    Stayed in July 2025

  • Reviewed: July 12, 2025

    9.0
    I loved my stay, great value for money. The riad is beautiful, the staff provided excellent service, and I especially en
    • Leisure trip
    • Solo traveler
    • Special Offer - Executive Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Food could be improved No hot water in my room

    Location Aesthetic of the riad Pool Great service from the staff

    Stayed in July 2025

  • Reviewed: June 17, 2025

    10
    Truly wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The only very minor downside is the breakfast is a bit basic. They also don't serve any alcoholic drinks (nor own a bottle opener); however are fine with you drinking your own drinks and there are fridges in your room.

    Everything wonderful! I would have moved in if I could! Staff were outstanding. So pretty and calm. Beautt products in bathroom great, as well as thought out extras like cotton pads and dressing gowns.

    Stayed in May 2025

  • Reviewed: June 14, 2025

    8.0
    Very pretty and relaxing
    • Leisure trip
    • Couple
    • Special Offer - Executive Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Just loud sometimes but I think this is quests not a hotel staff

    The riad is perfect . Looks really pretty and have a boutique style. There is only one think that could be improved. To make sure that people stay quiet in the night. As it’s so loud ! Feels like stuff are been moving and some quest shouting and kids crying. But overall it’s amazing . Staff are very kind 😍 nice food :)

    Stayed in June 2025

  • Reviewed: June 9, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Special Offer - Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The Riad was great! The staff is nice and the room was really luxurious with lovely beds and good air conditioning! The breakfast was always nice and enough! And the pool is a nice place to relax. The riad is a bit further from the center but we didn't mind.

    Stayed in June 2025

  • Reviewed: May 27, 2025

    10
    My sister and I arrived in the late evening, we were collected from the airport, and taken to the Riad. We had a late di
    • Leisure trip
    • Couple
    • Special Offer - Executive Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There wasn’t anything we didn’t like .

    The property was amazing, the staff were brilliant, behind the huge door and off the street it’s a little piece of loveliness.

    Stayed in May 2025

  • Reviewed: May 15, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Special Offer - Executive Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing!!! It was perfect Recommend 💯 %

    Wonderful warm,friendly, helpful staff Great location Very clean+comfortable Excellent breakfast Lovely pool

    Stayed in May 2025

  • Reviewed: May 13, 2025

    9.0
    Relaxing stay and lovely helpful staff
    • Leisure trip
    • Couple
    • Special Offer - Executive Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Beautifully decorated, relaxed atmosphere, very friendly staff

    Stayed in March 2025

  • Reviewed: May 12, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Special Offer - Executive Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Good breakfast but could have a bit more of variety

    Beautiful Riad in the Center of the historical Medina of Marrakech. Very clean and comfortable, awesome staff.

    Stayed in May 2025

  • Reviewed: May 6, 2025

    8.0
    Really nice ryad, clean and located in a good area
    • Leisure trip
    • Couple
    • Special Offer - Executive Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not enough amount of food for breakfast, smell of cat’a pee

    Decorations, nice staff, amazing room and patio.

    Stayed in May 2025

  • Reviewed: May 2, 2025

    9.0
    Charming place.
    • Leisure trip
    • Family with young children
    • Special Offer - Executive Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Every thing was excellent.

    It’s a very friendly charming place. An oasis of quiet in the hustle of Marrakesh. We walked to all places in the town, but there are taxis nearby. The riad also can arrange a taxi for you. Abdel is a hero, he even turned around to the airport because I left my phone in his taxi.

    Stayed in May 2025

  • Reviewed: April 23, 2025

    9.0
    Excellent place to stay but poor privacy in rooms
    • Leisure trip
    • Family with young children
    • Special Offer - Executive Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Noise from nearby rooms especially loud water drainage early in morning and noise from other travellers late at night on the stairwell near rooms.

    Great helpful and friendly service

    Stayed in April 2025

  • Reviewed: April 22, 2025

    8.0
    Very beautiful accommodation
    • Leisure trip
    • Couple
    • Special Offer - Executive Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The location was pretty far from the center of the medina. Around 30/40 minutes walk. It was doable with the Indrive app.

    The accommodation was really nice and the hosts were really friendly and helpful.

    Stayed in March 2025

  • Reviewed: April 11, 2025

    9.0
    Said, Farouk & Abdu were lovely. They help us with everything that we need. Highly recommended.
    • Leisure trip
    • Couple
    • Special Offer - Executive Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Stunning

    Stayed in April 2025

  • Reviewed: April 9, 2025

    10
    Beautiful Riad in the heart of Marrakech, made especially enjoyable by such amazing staff!
    • Leisure trip
    • Couple
    • Special Offer - Executive Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The property was absolutely beautiful, like a little oasis. Very clean, comfortable and relaxing place. The staff were all incredible, so helpful, friendly and informative about the area. Amazing breakfast every morning provided by the lovely ladies in the kitchen. Special thanks to Said, Farouk and Abdl, who were all brilliant and helped make our stay extra special.

    Stayed in April 2025

  • Reviewed: April 8, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Special Offer - Executive Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Beautifully clean, great service, lovely breakfast.

    Stayed in April 2025

  • Reviewed: March 27, 2025

    8.0
    Absolutely gorgeous Riad, lovely welcoming and helpful staff
    • Leisure trip
    • Couple
    • Special Offer - Executive Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    It’s at the northern edge of the medina so can be more quiet than central parts when going home late at night

    It’s absolutely gorgeous and a real oasis from the mayhem of the medina

    Stayed in March 2025

  • Reviewed: March 19, 2025

    10
    Comfortable, clean and cozy stay!
    • Leisure trip
    • Couple
    • Special Offer - Executive Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Short stay. I wish to stay longer and enjoy my time in Marrakesh.

    Really nice service and very kind people. Clean, cozy rooms with clean bathrooms.

    Stayed in March 2025

  • Reviewed: March 18, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Special Offer - Executive Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff were simply amazing. Absolutely every one of them made us feel welcome, took the time to tell us about the city and how to get around. Always friendly, approachable, and there to help. The Riad was on the outskirts of the Medina, but not too far from anywhere. Once we walked a couple of times, we knew our way. The room was comfortable too. We only wish it was a little warmer so we could have taken full advantage of the pool! We were thankful to have our transport from the hotel arranged by them for ease and comfort, but getting a taxi wouldn't have been too confusing with the help of your maps app. Although not a problem for us, the area around the Riad could be uncomfortable for some. It's quiet. But perfectly safe.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    10
    A little piece of heaven in the chaos of the medina
    • Leisure trip
    • Group
    • Special Offer - Executive Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The bed was a little too hard

    The courtyard was beautiful with a pool in the centre, Farouk went above and beyond. Breakfast was delicious

    Stayed in March 2025

  • Reviewed: February 27, 2025

    10
    A peaceful and beautiful place in the middle of a dynamic old town. A culture to learn from, good food, nice colors shap
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The property is beautiful and well decorated, I used the terrace to exercise while seeing the sunrise and was quite moving. Liying in the bed they have next to the pool after a long day walking was perfect, specially enjoying a mint tea. The best of all was the staff. Farouk, Zaid and Abdurrahman (Forgive if I misspelled them) where complete stars, they were always offering a hot beverage, and playing with my toddler who was delighted by they birds, cats and liberty of playing in the inner garden. They provide advice on routes, places and things to do, and coordinated transfers to airport (A bit tricky to find the best spot to meet the driver if you don’t speak the language, so they will do it for you)

    Stayed in February 2025

  • Reviewed: February 26, 2025

    10
    Amazing holiday from start to finish
    • Leisure trip
    • Travelers with friends
    • Special Offer - Executive Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Beautiful & clean, great location everything walkable! Staff were so friendly & helpful! They would check in daily to ensure you were having a great time.

    Stayed in February 2025

  • Reviewed: February 26, 2025

    9.0
    Very comfortable stay but no alcohol available
    • Leisure trip
    • Couple
    • Master Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No alcohol and quite far from everything

    Beautiful hidden gem, really quirky and interesting. Very comfortable

    Stayed in January 2025

  • Reviewed: February 24, 2025

    10
    A tranquil oasis in the middle of the Medina
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Water pressure in one of the rooms was a little weak, however the hotel staff tried to fix it immediately, calling a plumber.

    It was a STUNNING Riad, so tranquil and clean. The service in the hotel was a 10/10!! Everyone is so lovely, especially Farouk and Abdul. They are so helpful and lovely, definetly the best hotel staff I have ever encountered. Super easy to walk anywhere in the city, we did not have to use taxis at all, it is all easily walkable. PThe food was OUTSTANDING. The quality of all meals was incredible, we really felt looked after. Their Tagine and Tangia (Farouk recommended us trying Tangia and it did not disappoint!!) Breakfast was dreamy, always lots of food provided! The rooms are beautiful and clean, daily cleaning was provided and fresh towels were given to us each day. The common areas are beautiful and tranquil, allowing us to have calm moments after the busy times in the Medina. Would 100% recommend anyone to stay here

    Stayed in February 2025

Showing 1 - 25

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