Not entirely the riads fault, but we booked a taxi shuttle through them and after arriving at the airport the driver did not have the hotel sign up. After calling, we got it sorted out, but when we arrived at the taxi dropoff for the riad, a porter (not from the riad) came and put our things in his cart to take to the riad. We thought he was from the riad, and the lady who came to meet us from the riad didn't tell us otherwise. After dropping our bags off (less than 5 min walk), he asked for $10. It would have been nice if the lady had warned us there would be charge or let us know the porter was not from the riad. It just felt like we were scammed immediately arriving in the country. Admittedly, our fault for falling for it too.

Room (including bathroom) was comfortable and clean. AC worked almost too well. Pool was wonderful on extremely hot days. Breakfast and especially dinner were fantastic! Very quiet (could be a positive or negative depending on the experience you want). Massage was good, as well. Walkable to many sightseeing locations, about 15 minutes to Jemaa el-Fnaa. Always felt safe for 3 women. Friendly staff. Lovely place to stay in an amazing city.

Stayed in June 2025

Nothing! everything was great.

Our stay at Riad Chergui was perfect for 4 nights in Marrakesh. The location was perfect for walking to the main square and some of the main attractions nearby too. The Riad was clean and well stocked with everything you need during your stay here. We loved the complementary breakfast with a variety of pastries, fresh juice, fruit and yogurt. A lovely way to start the day! We especially loved the pool which is large compared to other Riads and great for cooling down in the hot weather. The staff were also lovely, very friendly and helpful 😊

Stayed in June 2025

The pool was dirty when we arrived - fully opaque- and it took over two days to clear up. We chose this riad for the pool so that was disappointing. We were told nothing was wrong with it, that it was because of the weather yet it was treated afterwards while two other pools we saw that day were perfectly clear.

Good value for the price, copious breakfast and very safe for female travelers.

Stayed in June 2025

The beds were a little tired and dated, they were slightly uncomfortable, but we still slept pretty well.

The property was beautiful. The staff were very friendly and helpful and accommodating. The breakfast was delicious and well portioned, we were very happy! Rooms were kept really neat and tidy, the towels were great and the shower had nice pressure.

Stayed in June 2025

Lovely place. Loved the pool and staff were helpful. Breakfast excellent.

Stayed in June 2025

There was no such thing.

Central location, amazing staff, daily cleaning

Stayed in May 2025

Beautiful Riad

Stayed in June 2025

Breakfast was good, with limited but adequate options. Service was kind but somewhat slow.

Nice Riad in a convenient location, walking distance to the Medina buzz. The room was comfortable, beautifully decorated and equipped with amenities.

Stayed in May 2025

The breakfast was beautiful and served poolside which was so nice in the morning. So much attention to detail in every aspect. Staff were all wonderful and very good at their jobs. The welcome was amazing and such a friendly and personal service. The room was stunning, the Riad itself situated in a lovely area and an oasis of calm! It was also really nice to have the option of the poolside bar for a mojito by the pool and snacks.

Stayed in June 2025

NA

A calm amongst the choas! Within a few steps of Chergui is the busy and bustling streets of Marrakesh. Step through the front door into an oasis of calm and tranquility. Emmaualle and her team are friendly and accommodating. The Riad itself is beautiful, it is well maintained and we had a follow up message after booking to confirm we realised we booked a room with a low bathroom height. Which I thought was a nice touch. And was even offered transfers from the airport which we were grateful for as a staff member meets you and walks you straight to the Riad! After reading a review about the lack of English that is spoken - do not worry, Emmaualle and another staff member speak perfect English and you get by with the other staff with basic communication skills. The staff are super helpful and friendly and will come out from their well deserved break to help immediately. The breakfast is plentiful and delicious! I would stay here again and recommend anyone to stay here.

Stayed in April 2025

The welcome was not as good as when I visited before. The Riad was lacking a bit of atmosphere, but may be because Emmanuelle was not there? Breakfast a bit chaotic, the poor man was running in circles!

Beautiful Riad, calm and quiet. Excellent location. Really comfortable beds with crisp linen. Lovely staff always trying to help in anyway they could.

Stayed in May 2025

The location. It is what it is, but not easy to find and not well sign posted. This prevented us from going out in the evening. It was difficult to find the way in the day time and evening time in the dark it would have been difficult. Two women alone would have been risky and we didn't feel comfortable.

The property was beautiful and stunning. Should have music to create a happy, buzzy atmosphere. The staff were polite and accommodating. Loved the roof top terrace.

Stayed in May 2025

Would have been a big of a challenge to find if we’d not had a driver who called them and they sent someone to meet us on the street with a cart

The quiet minutes from the cacophony of the traffic and Medina. Hearing birds in the morning and evening. Lovely staff.

Stayed in May 2025

Pool area got sun best during the day and not so much sun after 6pm even when still shining.

Nice pool area and very comfortable with pool towels. Breakfast was great. When we arrived this was our first time and Emanuelle collected us from the taxi and brought us to the riad, she provided really good practical advice on marrakesh and the souks and was always really happy to answer all our questions and help us out. Overall a very positive experience.

Stayed in April 2025

Nothing at all!

Ten out of ten for Riad Chergui- no exaggeration! Everything was wonderful from start to finish. This was our first trip to Marrakech, and we had no idea what we were doing or to expect. Emmanuelle and her staff were super attentive and kind, facilitating everything. Nothing was too much trouble. We arranged with Emmanuelle a pick up from the airport, so getting to the Riad was stress free. Breakfast was wonderful, the room was cute and pristine. The Riad is beautiful and a little oasis from the busy Medina. Nothing was too much trouble. All the staff were beyond kind. We especially enjoyed talking to Mohammed. Thank you for the wonderful experience and memories. We will definitely repeat our stay here.

Stayed in April 2025

All was fine! There was nothing I didn’t like.

Great selection of plentiful food.

Stayed in April 2025

Nothing

We travelled 2 weeks ago for a few days to celebrate my Mums 80th birthday - loved everything! The location was perfect - an oasis of calm after the heat and chaos of the medina. The owners and staff couldn't do enough for you - and I tested that as asked for lots of advice/made bookings. Food was delicious - I can't eat gluten & they were brilliant about providing alternatives. Room & communal areas were lovely, and original features of the Riad made it so special. Pool was a little cool to swim in but you could paddle to cool down. Would recommend the guided tours round the city (our guide Mustafa was brilliant) & the balloon ride over the desert! Thank you to Radouane & Emmanuelle, & their staff for all their hard work. It's a fabulous Riad full of Moroccan charm & the trip far exceeded our expectations - would definitely return! Megan & Lesley

Stayed in March 2025

Beautiful Riad with excellent staff, highly recommend.

Stayed in March 2025

Party of 8 ladies celebrating a forthcoming marriage. Having never been to Marakech before, we couldn't have chosen a more perfect place for our 5 nights. It's a beautiful Riad once inside. The staff were absolutely wonderful and so accommodating to anything we asked. Always smiling and happy to see us. Our rooms were lovely, very comfortable, very clean and tidied every morning after we left and refreshed. Limited toiletries which we expected but we always take our own. Continental breakfast was amazing, far more than we expected, and we could have eggs cooked any way we wanted too and in a gorgeous room with an amazing ceiling which was also set up as a lounge area too. You could relax on 2 levels. One by the small pool (very cold but refreshing) and up on the super sun terrace both with sunbeds tables and chairs. Towels and sun hats provided. We would definitely recommend a stay here as the location was perfect for sightseeing the Medina day or night or for just wandering about the shops and alleyways, all in very good walking distances. The street traffic was wonderfully chaotic with more mopeds and bicycles than cars, so watch your backs!! All in all, we were all sorry to leave as we'd had such a great time and would most definitely come back to stay here again. Well done, Riad Chegui 👏

Stayed in March 2025

Riad Chergui is a true gem in Marrakech. The beautifully riad offers a peaceful oasis with a lovely pool and stunning rooftop views. The rooms are comfortable, clean, and full of Moroccan charm. What truly stands out is the warm, attentive staff who go above and beyond to make you feel at home. I highly recommend it for an unforgettable stay!"

Stayed in March 2025

None

Location, staffs, room, food and great service. We had a great stay in Riad Chergui (was advised by our tour company Suntrails Morocco). Courteous and professional staffs who are always ready to help. Our room is chosen well for me and my family as we have a 2 yo son. I am not worried that we will disturb other guest (and didn’t hear the call for sunrise and sunset as it was Ramadan which I was looking forward to but it is ok, it means the rooms are sound proof). The room is clean, great water pressure considering we are at the top room floor and everything is working well, We had our dinner on our first night and we had the best Lamb Tagine that we tasted (coming from Morocco tour for four days and had Tagines in other places), we also had Seafood Pastilla which tasted great (we missed seafood and suprised it has Chinese influence on it- we are from Asian background). Even if the staffs are busy as we came Saturday afternoon, they are always smiling and helpful, it sealed our wonderful short 2 nights in Marrakech. Kudos to the team.

Stayed in March 2025

Stayed with my daughter for 4 nights in a small twin room. Lovely fresh decor and spotless. Ladies were in every day to clean. Delicious breakfast. Styling of riad was beautiful, very authentically morrocan. Lovely touches by the pool of straw hats and towels laid out. Radouane was very helpful on arrival with map of area/directions and best place for ATM. Other staff very friendly too. Great location, only ten minute walk to main square. Wouldn't hesitate to return.

Stayed in March 2025

The decor needs an update

Big beautiful room with 2 steel Windows I had the Blue room

Stayed in March 2025

The Raid environment , safety , food , hygiene

Chergui is a well managed Riad , the French lady who manages this property has everything sorted for the guests, its a beautiful Riad , very well managed by the owner , she was the only person who took our passports and noted all the details while other Riads did not follow these rules, breakfast was good and the the entire space was clean and well maintained. I highly recommend this place

Stayed in March 2025