Reviews of Riad Chergui

Room (including bathroom) was comfortable and clean. AC worked almost too well. Pool was wonderful on extremely hot days. Breakfast and especially dinner were fantastic! Very quiet (could be a positive or negative depending on the experience you want). Massage was good, as well. Walkable to many sightseeing locations, about 15 minutes to Jemaa el-Fnaa. Always felt safe for 3 women. Friendly staff. Lovely place to stay in an amazing city.

Not entirely the riads fault, but we booked a taxi shuttle through them and after arriving at the airport the driver did not have the hotel sign up. After calling, we got it sorted out, but when we arrived at the taxi dropoff for the riad, a porter (not from the riad) came and put our things in his cart to take to the riad. We thought he was from the riad, and the lady who came to meet us from the riad didn't tell us otherwise. After dropping our bags off (less than 5 min walk), he asked for $10. It would have been nice if the lady had warned us there would be charge or let us know the porter was not from the riad. It just felt like we were scammed immediately arriving in the country. Admittedly, our fault for falling for it too.

Our stay at Riad Chergui was perfect for 4 nights in Marrakesh. The location was perfect for walking to the main square and some of the main attractions nearby too. The Riad was clean and well stocked with everything you need during your stay here. We loved the complementary breakfast with a variety of pastries, fresh juice, fruit and yogurt. A lovely way to start the day! We especially loved the pool which is large compared to other Riads and great for cooling down in the hot weather. The staff were also lovely, very friendly and helpful 😊

Nothing! everything was great.

Good value for the price, copious breakfast and very safe for female travelers.

The pool was dirty when we arrived - fully opaque- and it took over two days to clear up. We chose this riad for the pool so that was disappointing. We were told nothing was wrong with it, that it was because of the weather yet it was treated afterwards while two other pools we saw that day were perfectly clear.

The property was beautiful. The staff were very friendly and helpful and accommodating. The breakfast was delicious and well portioned, we were very happy! Rooms were kept really neat and tidy, the towels were great and the shower had nice pressure.

The beds were a little tired and dated, they were slightly uncomfortable, but we still slept pretty well.

Lovely place. Loved the pool and staff were helpful. Breakfast excellent.

Central location, amazing staff, daily cleaning

There was no such thing.

Beautiful Riad

Nice Riad in a convenient location, walking distance to the Medina buzz. The room was comfortable, beautifully decorated and equipped with amenities.

Breakfast was good, with limited but adequate options. Service was kind but somewhat slow.

The breakfast was beautiful and served poolside which was so nice in the morning. So much attention to detail in every aspect. Staff were all wonderful and very good at their jobs. The welcome was amazing and such a friendly and personal service. The room was stunning, the Riad itself situated in a lovely area and an oasis of calm! It was also really nice to have the option of the poolside bar for a mojito by the pool and snacks.

A calm amongst the choas! Within a few steps of Chergui is the busy and bustling streets of Marrakesh. Step through the front door into an oasis of calm and tranquility. Emmaualle and her team are friendly and accommodating. The Riad itself is beautiful, it is well maintained and we had a follow up message after booking to confirm we realised we booked a room with a low bathroom height. Which I thought was a nice touch. And was even offered transfers from the airport which we were grateful for as a staff member meets you and walks you straight to the Riad! After reading a review about the lack of English that is spoken - do not worry, Emmaualle and another staff member speak perfect English and you get by with the other staff with basic communication skills. The staff are super helpful and friendly and will come out from their well deserved break to help immediately. The breakfast is plentiful and delicious! I would stay here again and recommend anyone to stay here.

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Beautiful Riad, calm and quiet. Excellent location. Really comfortable beds with crisp linen. Lovely staff always trying to help in anyway they could.

The welcome was not as good as when I visited before. The Riad was lacking a bit of atmosphere, but may be because Emmanuelle was not there? Breakfast a bit chaotic, the poor man was running in circles!

The property was beautiful and stunning. Should have music to create a happy, buzzy atmosphere. The staff were polite and accommodating. Loved the roof top terrace.

The location. It is what it is, but not easy to find and not well sign posted. This prevented us from going out in the evening. It was difficult to find the way in the day time and evening time in the dark it would have been difficult. Two women alone would have been risky and we didn't feel comfortable.

The quiet minutes from the cacophony of the traffic and Medina. Hearing birds in the morning and evening. Lovely staff.

Would have been a big of a challenge to find if we’d not had a driver who called them and they sent someone to meet us on the street with a cart

very noisy room, could hear everything from the streets.

Nice pool area and very comfortable with pool towels. Breakfast was great. When we arrived this was our first time and Emanuelle collected us from the taxi and brought us to the riad, she provided really good practical advice on marrakesh and the souks and was always really happy to answer all our questions and help us out. Overall a very positive experience.

Pool area got sun best during the day and not so much sun after 6pm even when still shining.

Ten out of ten for Riad Chergui- no exaggeration! Everything was wonderful from start to finish. This was our first trip to Marrakech, and we had no idea what we were doing or to expect. Emmanuelle and her staff were super attentive and kind, facilitating everything. Nothing was too much trouble. We arranged with Emmanuelle a pick up from the airport, so getting to the Riad was stress free. Breakfast was wonderful, the room was cute and pristine. The Riad is beautiful and a little oasis from the busy Medina. Nothing was too much trouble. All the staff were beyond kind. We especially enjoyed talking to Mohammed. Thank you for the wonderful experience and memories. We will definitely repeat our stay here.

Nothing at all!

Great selection of plentiful food.

All was fine! There was nothing I didn’t like.

We travelled 2 weeks ago for a few days to celebrate my Mums 80th birthday - loved everything! The location was perfect - an oasis of calm after the heat and chaos of the medina. The owners and staff couldn't do enough for you - and I tested that as asked for lots of advice/made bookings. Food was delicious - I can't eat gluten & they were brilliant about providing alternatives. Room & communal areas were lovely, and original features of the Riad made it so special. Pool was a little cool to swim in but you could paddle to cool down. Would recommend the guided tours round the city (our guide Mustafa was brilliant) & the balloon ride over the desert! Thank you to Radouane & Emmanuelle, & their staff for all their hard work. It's a fabulous Riad full of Moroccan charm & the trip far exceeded our expectations - would definitely return! Megan & Lesley

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