7.1

Reviews of Riad Comme chez soi Marrakech by Louhou collection

Derb El Arab, Kasbah, 40000 Marrakech, Morocco

  • Bianca

    Reviewed: 7 January 2025 · Stayed in January 2025

    Verified review

    The location and the design.

    Kitchen was a mess and it was cold in the rooms. They did not want to change our towels and we did not have slippers (cold floor) and cleaning in between was not included.

    Property response:

    Hello Madam, We are sorry to read that you had a bad stay with us. It seems to me that you forgot that you did not book a hotel, and therefore the service is not included. (See your rate for a full riad. 155€/night for 5 guests !!!!! ) I also correct your bad faith since we changed the towels at your request without any extra charge. As for the heat .... we are in the middle of winter , and Marrakech is also in winter ... A riad is a traditional house with an open patio! All rooms and rooms were heated ... but you seem to have forgotten to note it 😉 In the future, I advise you to read what you book , and take into account the low price for such a level of accommodation. A score of 01 !!?? You’re comment is not very credible of course !😉 Happy New Year!🌴☀️🎉

    Hello Madam, We are sorry to read that you had a bad stay with us. It seems to me that you forgot that you did not book a hotel, and therefore the service is not included. (See your rate for a full riad. 155€/night for 5 guests !!!!! ) I … Show more

    Riad Comme chez soi Marrakech by Louhou collection
    9 January 2025
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