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  5. Reviews of Riad dar El Arsa Rooftop & jacuzzi

Reviews of Riad dar El Arsa Rooftop & jacuzzi

5 Diour Jdad 5, Medina, 40000 Marrakesh, Morocco

#356 of 532 B&Bs and inns in Marrakesh

Guests' Choice

Review Score

Based on 131 B&B reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    7.3

  • Facilities

    8.2

  • Staff

    9.3

  • Value for money

    8.6

  • Free Wifi

    9.3

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Showing 1 - 25

  • Reviewed: June 15, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff are very nice and accomodating.

    Stayed in June 2025

  • Reviewed: June 14, 2025

    9.0
    Good value for money
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted from a mobile device

    The A/C didn’t work properly one night.

    The traditional layout or the Riad was beautiful.

    Stayed in June 2025

  • Reviewed: April 25, 2025

    7.0
    Overall, a mixed stay with some lovely moments and kind staff, but a few logistical hiccups and location challenges impa
    • Leisure trip
    • Travelers with friends
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted from a mobile device

    The location was a bit of a challenge. While it's close to the Medina, it's in a rougher part of Marrakech that can feel difficult to navigate — especially at night or if you're planning to visit places like Le Jardin Majorelle. Definitely something to check carefully before booking. We also experienced some miscommunication between team members. This led to us receiving the wrong dinner order (and being charged extra for it) and nearly missing our taxi because of a late update that it had been booked. Our room was on the ground floor, right next to the kitchen and dining area. It got noisy, and the lack of privacy made it hard to feel relaxed — especially since we couldn’t comfortably open the window. Lastly, while we were given breakfast at 8am as requested, it seemed like a strain for the team. Comments about being tired or sleepy made us feel like we were asking for too much, and breakfast was served a bit later than agreed.

    We had a mostly pleasant stay. The Riad itself felt safe once inside, which was important for us as two girls traveling alone. The air conditioning worked well, and our room was completely cleaned with fresh towels provided on day two — a detail we really appreciated. The rooftop was a lovely space to relax, with comfortable seating and a nice view. Momo was incredibly welcoming, helpful, and made us feel at ease. He was always available via WhatsApp, which gave us peace of mind. The cooking lady was also an absolute gem — kind and warm. However, we did experience some issues due to clear miscommunication between the team members, which caused a few inconveniences during our stay. Everyone was kind, but it felt like they weren't always on the same page. Overall, a nice experience with standout hospitality from some staff, but with room for improvement in internal communication.

    Stayed in April 2025

  • Reviewed: April 25, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    The location is a bit difficult to navigate and not in the most touristic part of town.

    Omar and Ekram showed us a great welcome and were very attentive during our stay. They were quite considerate. Omar helped us figure out our route out of Marrakech and even carried our bags while walking us to the taxi. The riad and the rooms were really charming and the rooftop was better than the previous riad we stayed at in the beginning of our trip. Overall, it was a great experience

    Stayed in April 2025

  • Reviewed: April 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Staying in the room at the bottom floor near the kitchen and main living quarters means little privacy and some noise. Thankfully the staff did some arrangements and got us to the upper rooms. This enabled more privacy.

    The staff was warm and welcoming. They filled all our wishes. We were always treated with a smile and a warm attitude.

    Stayed in April 2025

  • Reviewed: April 9, 2025

    8.0
    Great
    • Leisure trip
    • Family with young children
    • Holiday Home
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff were amazing. Very helpful and hospitable. Mohammed, Akram, and Omar were very welcoming and made us feel very comfortable during our stay. Location of the Riad was very good and within walking distance to all the main attractions. Breakfast was good and always presented nicely.

    Stayed in April 2025

  • Reviewed: April 2, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    The riad needs a bit of a refurbishment

    Akram went out of his way to make us feel welcome. Very kind and helpful.

    Stayed in March 2025

  • Reviewed: March 23, 2025

    9.0
    A wonderful stay with excellent staff
    • Leisure trip
    • Travelers with friends
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted from a mobile device

    Very cute interior details

    Stayed in March 2025

  • Reviewed: February 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Akram and Momo, the female staff who prepared our breakfast, are all friendly and trustworthy. They helped us in many ways and made us feel at ease during our stay. The building is a traditional place to enjoy different cultures and the rooms are good enough for a few days stay. The location also allows you to get to know the everyday life of the people. I would stay here again next time.

    Stayed in February 2025

  • Reviewed: February 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is both good and bad. We had stayed in the Medina nearer the main square before so had nights there tonsaok up the night scenes close to hime. We were here for the last 2 nights so was fine to just stay local at night. It's a little out of the way which depending on what you like might suit. Good to see local life and escape the main tourist alleys for a while, but a good 30-40mins walk from main square if you get lost on the way. Best way is to head to the outer walls 5mins away and go along it to the mosque if you don't want to crawl through the Medina all the time at snails pace because of the throng of shoppers.

    Such a beautiful Riad, greeted with tea and biscuits, lovely dinner and amazing breakfasts. Arrived late evening from desert trip and was delighted to have such a lovely room, comfortable beds and a hot shower with good water pressure. All the fixtures in this Riad are wonderful, right down to the hammered copper sink and toilet roll cover!! Everything worked and was in good condition. One of the staff tried to call to help me with a tour booking. The other guy, Momo is very chill, just let's you get on with things but when asked is very helpful. I appreciate this style as don't need fussed over. He kindly let us keep bags there on check out so we could explore fully on our last day. Don't be freaked out by people hanging about the alley chatting and smoking. This is an area you can see more local life. Our experience was fine and I have a teenage daughter with us. When we arrived after dark, Momo was there to confirm the Riad name and show us in. The rooftop is not as bad as other make out although I had a better one before. I wasn't planning on using the hot tub which was not in use on our visit.

    Stayed in February 2025

  • Reviewed: February 10, 2025

    9.0
    Charming riad in the heart of the medina - easily walkable to main tourist attractions but with negatives that any other
    • Leisure trip
    • Group
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted from a mobile device

    If not expecting the nature of the winding dark roads in the medina, the walk to the riad (especially at night) wasn’t the most pleasant. If you are a light sleeper (luckily we are not!) there may be issues with how much outside noise you can hear as the riad is essentially a large open courtyard.

    Charming riad in the medina with friendly, helpful staff who were easy to contact via WhatsApp. The rooms were cleaned daily, beds large and comfortable with additional covers if needed for the cold night.

    Stayed in January 2025

  • Reviewed: February 5, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    The Jacuzzi advertised was not set up, you have to request it.

    Stayed in February 2025

  • Reviewed: December 11, 2024

    9.0
    Looking forward to coming back we loved everything about this accommodation, value for money.
    • Leisure trip
    • Family with young children
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted from a mobile device

    The dinning area was cold in the mornings but this is normal for Marrakesh, a small heater would be nice to take the chill off.

    We enjoyed our stay, our host was very accommodating, and met all our requirements. Lovely rooms and bathrooms.

    Stayed in December 2024

  • Reviewed: December 7, 2024

    8.0
    Staff were excellent very clean & really made us feel at home
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted from a mobile device

    Rooftop really needs updating & clearing out Would of been nice to use it more

    Excellent staff & very informative

    Stayed in November 2024

  • Reviewed: November 21, 2024

    7.0
    Great
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Hot tub on the roof terrace was deflated, dirty and out of use. This needs taking off the description of the place if it’s not in use.

    Great property in a good location. The room was lovely and staff were great. They even provided a takeaway breakfast when leaving for a tour early.

    Stayed in November 2024

  • Reviewed: November 14, 2024

    9.0
    Good value for money . Ok for a night . Not the best part of the city . Didn't feel unsafe just hassle on the street
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Location . We were lost for about an hour with aggressive hassle . The taxi dropped us outside the medina and the directions didn't help us find it . Located down an alleyway with no sign so really hard to find . A local pharmacist really helped us and we got another taxi but even then we had to walk the last bit down the alley with no signs . If you can get picked up or met the Riad itself is fine but don't try and find it independently ( mind you we didn't have google maps )

    The tagline was lovely full of eggplant . One of the best veggie tagines on the trip . Wallid was kind and friendly and really helpful too when we eventually found the place . The taxi dropped us outside of the area and directions didn't help . .

    Stayed in November 2024

  • Reviewed: October 11, 2024

    8.0
    small riad
    • Leisure trip
    • Travelers with friends
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    small traditionele riad with helpfull staff

    Stayed in October 2024

  • Reviewed: September 19, 2024

    8.0
    Clean, great staff — Not the best location
    • Leisure trip
    • Couple
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location. We were further than we would have liked from restaurants, shops, medina, etc. This location was a bit off by itself down a few alleys.

    Very clean & cozy, great staff.

    Stayed in September 2024

  • Reviewed: July 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night

    The house is really nice and close to attractions, food, and taxis. The Wi-Fi was great, and it was quiet inside. Hemo, Saeed, and Uncle were very helpful. The breakfast was great.

    Stayed in July 2024

  • Reviewed: May 26, 2024

    8.0
    Nice location and super helpful staff !
    • Leisure trip
    • Travelers with friends
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    You should not be afraid to get lost in the Medina when trying to find the Riad back (you need 4G) 😉

    Good location, nice premises and very helpful staff

    Stayed in May 2024

  • Reviewed: May 2, 2024

    8.0
    Lovely Riad, intimating location!!!
    • Leisure trip
    • Solo traveler
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    The location is quite intimidating while in the Medina outside of the main tourist area. I did feel unsafe. The Riad did collect and drop me off on request I tipped well for the service, so perhaps I should have booked closer to the main square. The rooftop requires some love and attention. The rooftop jacuzzi was not operational with no water and washing hanging all around it. Either have the jacuzzi fully functional or remove and rename the Riad to manage guest expectations. Coffee was served cold, but the lady remedied this quickly and gave out to Momo. I tipped Wllaid as it was him that helped me the most I noticed Momo taking 50 dirham of the 90 dirham I gave Wallid for change purposes. I hope the tip went to the intended person. I would recommend group bookings but not for a solo female due to the unsavoury location.

    This Riad was nice and comfortable with friendly staff, who collected me and dropped me off to a central point when requested. They provided a takeaway breakfast on my first stay due to leaving early, which I really appreciated. Of all the Riads that I stayed in, this Riad did not appear to have the same pungent smell from the bathroom as in other Riads, which was most welcome.TV did not work on second visit and took a lot of effort on the first. Breakfast was quite nice with a yoghurt and omelette available. The Riad also held some of my luggage while I went to the desert and had it ready in my room on arrival for my second visit.

    Stayed in May 2024

  • Reviewed: April 27, 2024

    8.0
    Marocco trip
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast is not possible before 8.30 AM. But Momo kindly prepared a takeaway for us.

    The Riad is comfortable and nice. The personnel are very nice.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    You have to walk like 20 minutes to get to the center.

    The Riad was very nice inside and the staff so helpful, they picked us up at the taxi station, got us a Sim Card and answered all our questions. The breakfast was also very good.

    Stayed in April 2024

  • Reviewed: February 4, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom facilities were poor. Terrible lighting in the room (not good enough to read by) and rooftop spa was grubby, looked like it needed a good scrub. No gluten free alternative for breakfast

    Situated within the city wall. Lovely old traditional style property. Very hearty local breakfast.

    Stayed in November 2023

Showing 1 - 25

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