Reviews of Riad Dar Massai 4 stars
31 Derb Sbaia, Kasbah, 40000 Marrakech, Morocco

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Reviewed: 6 September 2025 · Stayed in September 2025
Verified reviewNoureddine, Saida & Adam were all great. Very friendly, accommodating, and professional. We really appreciated their hospitality and wished we could've stayed longer.
The location was just a little further walk from the main square than expected. But it's totally doable.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewWe absolutely loved our stay at The Riad Dar Masai. A friend who had previously been a guest here recommended it and it did not disappoint! A beautiful, airy and spacious guesthouse with a cosy, clean and peaceful room. The staff were so welcoming. Our host, Noureddine was wonderful! So friendly and informative, going out of his way to be helpful and cheery. The chefs were amazing - breakfast was delicious and we opted for the three course rooftop meal on one night and it was fantastic. Great value for money and in a lively, rustic and central location. We will definitely be back!
N/A
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewVery friendly and helpful staff. Comfortable beds, great design and architecture. Easy walking distance to some main attractions. I was offered early breakfast due to needing to leave early for a tour.
Not very soundproof, and there is a mosque very close by, so expect an early wake up call. Google maps will tell you to walk down an incorrect alleyway to find it, but if you are walking from Bab Agnaou/Saadian Tombs, you will start to see correct signage when you are close and find it easily.
Thank you for your kind feedback! We're glad you enjoyed the comfort, design, and our team’s hospitality, and that the early breakfast was helpful for your tour. We appreciate your note about the sound and directions, the call to prayer is part of the local charm but can be surprising for light sleepers. Thank you also for the helpful tip about finding the riad, we hope to welcome you back soon!
Thank you for your kind feedback! We're glad you enjoyed the comfort, design, and our team’s hospitality, and that the early breakfast was helpful for your tour. We appreciate your note about the sound and directions, the call to prayer… Show more
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewWe loved everything about our stay at Riad Dar Massai. It felt like home thanks to Noureddine and Afif. True hospitality and the warmest welcome from the staff. Our stay was completely magical and personalized thanks to Noureddine and Afif. We felt so well taken care of. We would come stay here again for sure! Thank you so much for treating us like family. The facilities and decor were so cozy and clean. What a great experience. Thanks again!
There was not a thing I would change.
Thank you so much for your incredibly kind words! We're truly touched to hear that your stay felt like home and that Noureddine and Afif made it such a magical and personalized experience. We’d be absolutely delighted to welcome you back anytime, thank you again for choosing Riad Dar Massai!
Thank you so much for your incredibly kind words! We're truly touched to hear that your stay felt like home and that Noureddine and Afif made it such a magical and personalized experience. We’d be absolutely delighted to welcome you bac… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewEvery thing was excellent because of our host he brought everything to be perfect
Thank you so much for your kind words! We're delighted to hear everything was excellent and that your host helped make your stay perfect. We hope to welcome you back again soon!
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewVery cool place with great rooms and a friendly staff!
Thank you for your kind words! We're happy you enjoyed the vibe, the rooms, and our friendly team. Hope to see you again soon!
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewThe staff were incredible, really cared about what they did and looked after us very well.
Thank you so much for your kind words! We're thrilled to hear that our staff took great care of you. They truly appreciate your recognition, and we hope to welcome you again soon!
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewA wonderful calm oasis tucked away in the midst of high energy Marrakech. The hotel is furnished beautifully with plenty of original Moroccan details and each room themed by colour - we had the blue room. The en-suite was roomy with stunning tiles, the bed was comfy and wide and the service was excellent; we had a delicious dinner of vegetarian tagine, and breakfast (the latter included in the price) which was a typical Moroccan start to the day served on a sunny rooftop terrace. We heartily recommend this hotel to travellers but book early as the rooms are limited to only five.
Thank you for your wonderful review! We're so happy you enjoyed the peaceful oasis of our riad amidst the vibrant energy of Marrakech. It’s great to hear you loved the décor, the spacious bathroom, and the comfortable bed. We’re thrilled you enjoyed the vegetarian tagine and the traditional Moroccan breakfast on the sunny rooftop terrace. Thank you for recommending us, and we look forward to welcoming you back! 😊
Thank you for your wonderful review! We're so happy you enjoyed the peaceful oasis of our riad amidst the vibrant energy of Marrakech. It’s great to hear you loved the décor, the spacious bathroom, and the comfortable bed. We’re thrille… Show more
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewBeautiful Riad. Fabulous staff who provided everything we needed and Noureddine went above and beyond with his kindness, gentleness, warm hospitality and great advice making our trip to Marrakech unforgettable. Lovely food too.
Nothing not to like.
Thank you for your wonderful review! We're so happy to hear that you loved the riad and the hospitality, especially from Noureddine. It’s fantastic that his warm welcome and helpful advice made your stay unforgettable. We're also glad you enjoyed the food! We hope to welcome you back for another great experience in Marrakech. 😊
Thank you for your wonderful review! We're so happy to hear that you loved the riad and the hospitality, especially from Noureddine. It’s fantastic that his warm welcome and helpful advice made your stay unforgettable. We're also gl… Show more
Reviewed: 4 December 2024 · Stayed in November 2024
Verified reviewVery welcoming, Riad. It is 5 min walk from square. Riad also provided with the airport shuttle. Three of our friends had a stay here. The room was very well maintained. Nordin helped us throughout the stay, and he got good knowledge about the location. Food was prepared fresh and served hot. We totally recommend this place.
Thank you for your kind words! We're so happy to hear that you had a great stay and appreciated the location, as well as the fresh and delicious food. We're glad Nordin was able to assist you throughout your time with us. Your recommendation means a lot, and we’d love to welcome you back soon! 😊
Thank you for your kind words! We're so happy to hear that you had a great stay and appreciated the location, as well as the fresh and delicious food. We're glad Nordin was able to assist you throughout your time with us. Your recom… Show more
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewvery thoughtful and helpful staff; very accommodating and keen to help
Thank you for your feedback! We're glad our staff could make your stay special with their attentiveness and help. We look forward to welcoming you back! 😊
Reviewed: 4 October 2024 · Stayed in September 2024
Verified reviewCozy and clean
Was music till after 9pm and not able sleep eary Breakfast can be improved
Reviewed: 6 May 2024 · Stayed in May 2024
Verified reviewReviewed: 4 March 2024 · Stayed in February 2024
Verified reviewEverything was just perfect! The staff is very friendly, the location is great, and the riad is truly beautiful. We will definitely come back.
Reviewed: 13 February 2024 · Stayed in February 2024
Verified reviewVery thoughtful staff, nice breakfast and room.
Reviewed: 15 January 2024 · Stayed in December 2023
Verified reviewBeautiful riad, quiet location.
All was great
Reviewed: 7 December 2023 · Stayed in December 2023
Verified reviewGreat location in the Kasbah, great access to anywhere in the medina, the staff are amazing, go way above and beyond for you. They take time to explain where everything is, how to get places, sort out transport, Haman experiences, gifts, and food experiences. A nice home from home.
Reviewed: 6 December 2023 · Stayed in December 2023
Verified reviewAmazing location, hospitality, and value! I was extremely happy with the accommodations and all the people were extremely friendly and helpful. I highly recommend staying at this property!
Reviewed: 3 October 2023 · Stayed in October 2023
Verified reviewThe staff couldn’t do enough for you, they were very helpful with any requests and very knowledgable about the area. The location was perfect.
There was nothing not to like.
Reviewed: 14 September 2023 · Stayed in August 2023
Verified reviewReviewed: 7 September 2023 · Stayed in September 2023
Verified reviewReviewed: 20 July 2023 · Stayed in July 2023
Verified reviewReally well presented and comfortable communal space and room. Breakfasts were nice. Staff were all really pleasant, helpful and accommodating. Well sheltered from the heat. Overall I had a really great stay, would definitely go back.
Was offered water/juice without being told I'd later be charged for them. Not a big issue but would be nice to have known that up front.
Dear Guest, First of all, thank you for staying at Marrakech Retreat, we are glad that you had a Pleasant stay among us, we would like to sincerely apologize to you from our staff , and we are very happy to serve you and to welcome you for your next stay Best regards, RIAD DAR MASSAI
Dear Guest, First of all, thank you for staying at Marrakech Retreat, we are glad that you had a Pleasant stay among us, we would like to sincerely apologize to you from our staff , and we are very happy to serve you and to welcome you for… Show more