36 SIDI AYOUB DERB EL ARSA, Medina, 40000 Marrakech, Morocco
#166 of 1,304 hotels in Marrakech
Guests' ChoiceBased on 183 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
8.6
Facilities
9.5
Staff
9.8
Value for money
9.4
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 August 2025
Erwin
Belgiumfriendly and helpful staff. clean. great location in the middle of the medina.
Stayed in July 2025
Reviewed: 16 August 2025
Farah
United KingdomWhere to start! This Riad was absolutely incredible. From the moment we stepped in it felt like home. Our hosts (Simo and Youssef) went above and beyond to make our experience memorable. They were so attentive and kind throughout our stay. Everything felt so personal and luxury. The breakfast spread was fantastic and we would highly recommend eating dinner at the Riad. In fact, the food at the Riad was much nicer than the restaurants. The ambiance and atmosphere was beautiful and the food was all made with fresh ingredients and love and care. The rooftop pool was a highlight and we thoroughly enjoyed relaxing around the Riad. Thank you for an incredible and unforgettable experience!
Stayed in August 2025
Reviewed: 7 August 2025
Mark
United Kingdomnothing
Amazing interior, staff, outdoor area, massage, food everything
Stayed in June 2025
Reviewed: 3 August 2025
Rachel
United KingdomIt was really clean and lovely! The staff were lovely and helpful. Couldn’t have asked for a better place!
Stayed in July 2025
Reviewed: 1 August 2025
Mia
CanadaThis riad is very beautiful, our favorite that we've stayed at in Marrakesh! We came back twice. The rooms are very beautiful and spacious, and the outdoor seating areas and pool are great. The breakfast was excellent. Most importantly the staff was incredibly kind and helpful, in particular Simo.
Stayed in July 2025
Reviewed: 16 July 2025
Sita
United KingdomNothing - amazing place.
This Riad is incredible- I would highly recommend it to anyone! The only very minor negative to this amazing Riad the was location- but this is really minor as it was only a 10 -15 minute walk into the centre and it would not stop me booking this Riad again as everything else was AMAZING! The staff- Simon, Yousef and Mohammad were the best hosts- so helpful, kind and friendly - nothing was too much effort and they were ready and available 24 hrs a day! They have a what’s app number which they respond quickly to! The food - both breakfasts and dinner - were delicious. The rooms were cleaned daily with fresh towels and the facilities around the Riad were clean and well maintained. Thank you so much!
Stayed in July 2025
Reviewed: 7 July 2025
Emily
United KingdomWe were in the Ground Floor Fountain Room which didn’t get any natural light, this was okay but some lighting around the mirror for makeup would’ve been perfect, apart from that - everything was wonderful
The Riad was so peaceful and beautiful. It’s amazing how different it is compared to the area its in, full of noise. The smells and coolness of the Riad when you walked in were amazing every time we came back from being out. Incredible
Stayed in July 2025
Reviewed: 24 June 2025
Natalie
United KingdomNothing - it is perfect
The staff are amazing, they went above and beyond to make sure we had the best time - gave recommendations of what to do, sorted an early breakfast for us, told us about how the food was sourced and prepared, sorted taxis etc and they were so friendly! The hotel itself is a lovely, calm oasis in the medina - it’s the perfect place to escape. The room is large and cool and the rooftop pool is ideal after a day in the souks or an excursion. Really recommend having dinner on the rooftop - the food is homemade and it is a lovely location for dinner.
Stayed in June 2025
Reviewed: 20 June 2025
Sarah
United Kingdomthe bathroom could do with an extra light when getting ready to go out as it was very dark
beautiful - attention to detail - but the best thing was the staff
Stayed in June 2025
Reviewed: 7 June 2025
Kirstin
United KingdomThere was nothing to dislike!
The Riad was gorgeous and had all the facilities needed. The staff were so kind and helpful.
Stayed in June 2025
Reviewed: 14 May 2025
Danielle
United KingdomThe Riad itself is beautiful, lovely rooftop pool for cooling off in after a day exploring. The hotel is spotless and the lady that cleans it never stops! The staff are what really make this place. They couldn’t be more helpful, organising taxis, making thyme tea for one of the group when they became unwell and so on. Breakfast was lovely and they also organised a cake for breakfast one morning for a birthday we were celebrating. It’s about a 10/15 minute walk into the main square and souks. It is worth noting that you won’t be able to get dropped out right outside the door so bear that in mind you will have to walk with your luggage. This is common for most Riad’s due to how they are located in the narrow streets of the medina.
Stayed in May 2025
Reviewed: 13 May 2025
Jenny
United KingdomNothing
The location was excellent - walking distance to the centre, loved the little pool on the roof, the breakfasts were amazing and the staff were so helpful
Stayed in May 2025
Reviewed: 6 May 2025
Alexa
FranceThe staff at Riad Livia were simply incredible - they went well out of their way to make our stay effortless and special. The hotel itself is charming and thoughtfully decorated, with a beautiful rooftop terrasse. Breakfast was delicious.
Stayed in April 2025
Reviewed: 3 May 2025
Teny
GreeceWorlds cannot explain the beauty of this place! Our room was amazingly decorated and super clean. Food is fantastic as well if you would like to enjoy your breakfast or dinner at the Riad.
Stayed in April 2025
Reviewed: 28 April 2025
Aliviana
United StatesGreat location, stunning property, unbelievably helpful and friendly staff. Everyone consistently goes above and beyond to make your stay wonderful. We booked a nonrefundable stay and when Wizz air changed our flights, the riad immediately refunded us the night we lost without us even asking. Breakfast on the terrace each morning was a dream. We booked the El Ciel room, which opens directly onto the roof, and loved the convenience of being right by the pool.
Stayed in April 2025
Reviewed: 25 April 2025
William
United KingdomFantastic place. Exceptional staff. Brilliant.
Stayed in April 2025
Reviewed: 24 April 2025
Leon
United KingdomIn my opinion absolutely nothing to dislike at all..
Booked for my partners 60th birthday celebration and from the minute we arrived we were made to feel incredibly welcome by the staff..the Riad is such a calming tranquil environment and the rooms are spacious and very comfortable..the rooftop terrace is a beautiful place to relax after a day out around the souks of marrakech..so peaceful...but the absolute stars of the accommodation are mohamed..jusef and Simo who are the staff..they go well above and beyond..I.you forget your on holiday and it's almost like your staying with friend..Will definitely be back and thank you..
Stayed in April 2025
Reviewed: 11 April 2025
Rachel
United KingdomFabulous riad! Second time in Marrakech and so glad we stayed here. The staff were brilliant! We stayed in the room on the top floor which was lovely to walk out to in the morning. The pool was an added bonus! Would highly recommend and would definitely stay here again
Stayed in March 2025
Reviewed: 1 April 2025
Genine
NorwayThe location is by a very busy road, so be prepared to dodge motorbikes. There was also no alcohol at the property but this could have just been because of Ramadan.
Beautiful rooms, and a lovely roof terrace. Super helpful staff, great breakfasts and the toiletries provided were lovely.
Stayed in March 2025
Reviewed: 17 March 2025
David
United KingdomSome people may not appreciate the fact you cannot get a taxi to the front door of the Riad, however in the old city of Marrakesh this is the norm. It is part of the culture and the staff were always on hand to assist.
An oasis of tranquility in the heart of a bustling old city. This is a beautiful Riad with excellent rooms, food and facilities. What really makes it stand out is that the staff are fantastic and they did everything they could to make our stay enjoyable and relaxing.
Stayed in March 2025
Reviewed: 3 March 2025
Allison
United StatesAbsolutely everything! Amazing staff, great location, I will definitely be coming back
Stayed in March 2025
Reviewed: 23 February 2025
Charlotta
Gibraltarbreakfast pancakes were not the best and at other riads they don’t limit you to 1 pancake per person for breakfast. If you ask staff to help you organise something remember to haggle. One of them tried to sell me a week holiday travelling around quoting 1,500 euros when the driver I had been using quoted 1,000 euros for the exact same thing!
Property was great, well maintained and is a short walk from the main square.
Stayed in February 2025
Reviewed: 21 February 2025
Alison
United KingdomWe should have booked a transfer taxi with hotel- that way we would have been met in the square and finding it in the dark would have been easier.
Lovely place to stay. Staff were great
Stayed in February 2025
Reviewed: 6 February 2025
Fabrizia
FranceEverything was perfect! The personnel is amazing, the Ryad is beautiful, clean and has a great service. Extra for the dinner on the rooftop: great!
Stayed in February 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content