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  5. Reviews of Riad El Arco ROOFTOP POOL & Spa

Reviews of Riad El Arco ROOFTOP POOL & Spa

Derb Bouanani n. 13 Derb Dabachi , Ben Salah, Medina Marrakech, Medina, 40000 Marrakesh, Morocco

#573 of 1,304 hotels in Marrakesh

Guests' Choice

Review Score

Based on 77 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    9.0

  • Staff

    9.6

  • Value for money

    8.9

  • Free Wifi

    9.0

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Showing 1 - 25

  • Reviewed: June 9, 2025

    8.0
    It s a beautiful Riad, very well located. However, the best is the staff. Everyone was extreamly nice and helpful!
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The pool wasn’t as great as one would expect but still a great place to cool down!

    It s a beautiful Riad in the middle of the Medina. Perfect room for a family. Everything was extremely clean. The breakfasts were a delicious feast! The best: the staff. Everyone was very nice , friendly, polite and helpful. Totally recommended!

    Stayed in May 2025

  • Reviewed: May 9, 2025

    10
    Home away from home
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    This is the best Riad in the Medina … the location is just perfect in a very quiet street but 1 minute walk to the main restaurants cafe and souk, the Riad has a spa in the roof with a master masseuse Sihem, the food is amazing the team is so friendly and really will make you feel at home ! I’m so touched by all the little gesture that came out from Arco team ❤️

    Stayed in May 2025

  • Reviewed: April 30, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 5 nights
    • Submitted from a mobile device

    I liked everything

    Location, hospitality, peaceful, clean, professional. Hammam on site.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    10
    A truly wonderful stay.
    • Leisure trip
    • Travelers with friends
    • Large Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Our stay was simply amazing. All praise for Hafet our host what a truly great guy, nothing was too much trouble he makes it a home away from home. The Riad is beautiful, clean and cool and an oasis away from the crazy Medina which this Riad is located. The breakfast is plentiful and delicious . The roof terrace is calm and relaxing and the plunge pool is welcome in the scorching heat. The small touches were exceptional from the sunhats on the roof for you to use to the dates, fruit and water in the rooms, these little touches were very well received. They provide bottled water everyday and the housekeeping is fantastic. There is a TV in the room if you would like to use this and a great air conditioning unit, which again was very welcome. Don't be afraid of booking a stay in the Medina any tours or taxi's can get in and pick up you, you just have to walk 5 mins to any collection points it's really easy. Walking around the streets is magical and I highly recommend a traditional Riad for a more authentic Morrocan experience. Which you just don't get if you stay outside in a big hotel. We never used the Spa as our trip was action packed and we simply didn't have time, but it looked calming and the spa rooms were beautiful.

    Stayed in March 2025

  • Reviewed: March 26, 2025

    9.0
    Highly recommended.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Could have been a little bit warmer weather, but they don't control that :)

    Staff was very skilled and friendly. Even though it was Ramadan, they went out of their way to get me some gluten-free products. Every question we had, they answered thoroughly. Would recommend highly.

    Stayed in March 2025

  • Reviewed: February 24, 2025

    10
    Amazing
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We enjoyed our two-night stay. Huge praise for the staff—very kind and welcoming. We arrived quite late, yet we were still greeted with warm smiles, which we truly appreciated. The rooms are modern, clean, and well-maintained. The housekeeping staff tidied up every day with great care, and we are very grateful for that. Breakfast was satisfying; while breakfasts in Moroccan Riads are generally not very abundant, we found this one to be more generous than in other places we stayed. All in all, we had a wonderful experience and are especially grateful to Hafet for his hospitality!

    Stayed in February 2025

  • Reviewed: February 17, 2025

    9.0
    My daughter and I had a great stay at El Arco and recommend it 100%
    • Leisure trip
    • Family with young children
    • Large Twin Room
    • Stayed 4 nights

    This is a beautiful place to stay in the heart of the Medina, only a short walk to the main square. Whilst you are in the bustle of Marrakech, inside the walls of the Riad is quiet and calm. All the staff were welcoming and kind and very helpful - especially our host, Hafed who was able to give advice and guidance about things to do and see in the city. Breakfasts were excellent. The room was spotless and cleaned every day with fresh towels and bedding and bottled water. The Riad became our little home from home.

    Stayed in February 2025

  • Reviewed: January 25, 2025

    10
    Pleasurable stay with family. Recommend.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing!

    Staff were excellent

    Stayed in January 2025

  • Reviewed: January 5, 2025

    10
    Felt like a home away from home
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The breakfast was lovely. We really enjoyed the fruit on last day, would be amazing to receive throughout the stay.

    The staff are lovely and really helpful - they helped organise our taxi to and from the airport which was super handy. The Riad staff kindly helped us carry our bags and bring us to/ From the taxi which was great as we didn’t know what direction we were going in/to. The location is great as it’s not too far away from the Medina and the Souks. The Riad feels really safe and the beds are really comfortable. The Riad is beautiful too!

    Stayed in January 2025

  • Reviewed: November 16, 2024

    10
    Peace and tranquility amongst the hustle and bustle of the Marrakesh Souks
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing to say, everything was perfect

    After a very stressful beginning to our holiday with the tour operator Riad having no record of our booking, we quickly had to book somewhere to stay for the duration of our trip, so we took a gamble on this place. Our experience here completely transformed our holiday, this accommodation and the staff provided us with a calm and peaceful haven to be able to come and relax after a day of sight seeing and immersing ourselves in the culture of Marrakesh. I would recommend everyone to choose a Riad instead of a large generic hotel when coming to Marrakesh, the service at Riad El Arco was second to none, the staff provided a 5 star service, ensuring that all of our needs were met, the facilities and breakfast were lovely, the help and tips for navigating the Souks and testing out our haggling skills came in very handy! Extra note - the owner of Riad El Arco even comes to meet you at the taxi drop off, to help you to find his accommodation amongst the maze of winding streets of Marrakesh, this is extremely useful, as the Riads are always tucked away behind the bustling street markets.

    Stayed in October 2024

  • Reviewed: November 8, 2024

    8.0
    Nice and clean Riad, would stay there again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Negative: - the breakfast could be more diverse and brought at the same time, they are bringing jam and butter, then bread, then omelette, then coffee….it takes forever - plain omelette every morning is super boring - the spa is not really a spa, it’s just a room - the rooftop could be used for so much more, it was just a laundry space, not very welcoming - the bathroom was very clean, but looks like it’s been a century since it was last renovated

    Positive: - the location was very good, in the medina, but not in the heart of it where it’s super noisy and crowded. Believe me, you don’t want to be right in the heart of the medina - it was very clean, they were cleaning the rooms every single day - the staff was very helpful and warm - the room is spacious enough and the bed was confortable

    Stayed in October 2024

  • Reviewed: November 1, 2024

    10
    Perfect - highly recommended. Great location, good and hospitality
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool is not really a pool!

    The staff were amazing - thank you

    Stayed in October 2024

  • Reviewed: September 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff were very friendly and helpful. Great location in the middle of the Medina

    Stayed in September 2024

  • Reviewed: August 26, 2024

    8.0
    Overall, it was a pleasant stay.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room 4, the air conditioning to the main bedroom was noisy , your sleep may get disturb at night If you don’t like rectangular memory foam pillows , you will struggle to get comfortable.

    Clean Helpful staff Straightforward walk 10 mins to the square

    Stayed in August 2024

  • Reviewed: August 20, 2024

    10
    Feels safe like home
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It felt like being at home! Thank you very much for your kind service and welcome!

    Stayed in August 2024

  • Reviewed: June 20, 2024

    9.0
    So glad we booked this place. They sorted our taxi to and from airport and accompanied us
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Really clean property. Friendly staff. Satisfying breakfast provided. Great value. Nice location 10 mins from main square

    Stayed in June 2024

  • Reviewed: June 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We found that the Wifi was not that good in places. The swimming pool is more of a plunge pool.

    The staff couldn't do enough for us. The location is great. You need to make sure you are met by a guide on arrival to the medina as its very busy and lively and you won't find the Riad on your own the first time. The breakfast was lovely. We would have liked more fruit and maybe cereal or yoghurt as one of our party has gluton intolerance but the staff accommodated our every wish. The spa treatments are fabulous.

    Stayed in June 2024

  • Reviewed: March 6, 2024

    10
    Best place to stay and explore the Medina, they made us feel more than a home.
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was fantastic

    Fantastic riad in the middle of Medina. The staff were amazing including the Riad manager, housekeeping and everyone. They offer homemade delicious food that must be ordered. Breakfast was fully loaded. Even though we got up super late they still served us breakfast. So nic of them.

    Stayed in March 2024

  • Reviewed: January 11, 2024

    9.0
    Beautiful place with beautiful people but can be hard to find so please use their transport
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    If you are on ground floor it can be noisy from the street but that’s not their fault

    The property is in an excellent location it is clean and beautiful

    Stayed in January 2024

  • Reviewed: December 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 5 nights

    Good breakfast, variety and very filling. Great location.

    Stayed in December 2023

  • Reviewed: November 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Large Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing that I can think of!

    My friend and I had a lovely stay at Riad El Arco! A tastefully decorated riad, with a beautiful rooftop terrace great for relaxing. The staff were very friendly and helpful. Good location - right in the middle of everything but also tucked away from the main street so no noise in the riad at night. The rooms were clean and we were provided new towels everyday. Breakfast was nice and they catered for my dietary requirements. Overall great stay and would come back again if I return to Marrakech 😊

    Stayed in October 2023

  • Reviewed: November 3, 2023

    8.0
    Highly suggested
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room was at the ground floor, and unfortunately, if you find unpolite guests (like we did) it can be noisy.

    Very cosy and clean room in a riad just 5 min walk from the main square. Very good breakfast and dinner. The riad has a spa, where we had an amazing Berber ritual (60€ per 1 h treatment). Nice terrace with a small pool. Very welcoming and friendly staff.

    Stayed in October 2023

  • Reviewed: November 2, 2023

    10
    A really lovely few days. Friendly staff and comfortable room.
    • Leisure trip
    • Travelers with friends
    • Large Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location and beautifully decorated. Very comfortable.

    Stayed in November 2023

  • Reviewed: November 2, 2023

    10
    Hafed was our Riad guide and he was brilliant, literally did everything for us, he couldn’t of been more attentive. If
    • Leisure trip
    • Family with young children
    • Large Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was small but to be expected for this type of place and also no tv, not that I needed it but most places have them as standard

    This was a new experience for me but was really clean and chilled inside, vast difference to the hectic streets of the median Rooftop if a lovely relaxing area too

    Stayed in November 2023

Showing 1 - 25

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