Reviews of Riad Elite
33 Derb Shbanat, Kasbah Medina, Kasbah, 40000 Marrakech, Morocco

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewStaff was fine and sympathetic. Was clean.
Night of arrival, had booked 2 rooms, they had only one available, wanted to split the family to sleep somewhere else. On the the next days power went off every 20 to 25min once everyone was back and had the air-conditioning on.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewA nice little Riad in a great location and the owner is very nice, breakfast was good also. The family room has a nice outdoor rooftop space. Bed firm but comfortable. For a night or weekend stay it is fine and good value.
In the family room, the only cons are the Aircon, one end of the room it is cool, the other end it is hot and there is a water pump that goes off during the night that is quite noisy. Room was comfortable but could do with a bit of TLC, especially the bathroom, a new toilet seat and shower holder wouldn't go a miss
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe terrace was beautiful for breakfast and a late night chill. The communal areas were beautifully presented and clean.
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewVery nice and clean place and great breakfast.
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewI had a truly enjoyable stay at Riad Elite in Marrakesh. From the moment we arrived, the hospitality was exceptional. A special thanks to Yousef and Amin, who went above and beyond to ensure our comfort throughout the entire stay. Their attentiveness and warm service made a lasting impression. The lady in charge of housekeeping also deserves appreciation for keeping our room spotless and preparing a delicious breakfast each morning, it was a wonderful way to start the day. The location of the Riad is perfect, just a short walk from the city center and the main attractions, yet tucked away enough to enjoy peace and quiet when needed. The rooms were immaculately clean, each equipped with air conditioning, which made our stay very comfortable, especially during the warmer hours of the day. The overall ambiance of the property is calm, elegant, and authentically Moroccan, offering a relaxing escape from the busy streets of the Medina. I would highly recommend Riad Elite to anyone looking for excellent service, great location, and true Moroccan hospitality.
If I were to suggest one area of improvement, it would be the signage and visibility of the property. Riyad Elite can be a little difficult to find at first, especially for first-time visitors navigating the Medina. Clearer signs or directions at key points nearby would make it easier for guests to locate the Riad more quickly and comfortably. That said, once you arrive, the warm welcome and excellent service more than make up for it.
Reviewed: 19 June 2025 · Stayed in May 2025
Verified reviewVery helpful staff and very clean.
The bed was very uncomfortable
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewNothing
First of all, the riad has no signage whatsoever, making it nearly impossible to find. I wandered around the narrow streets for ages, never imagining that an unmarked apartment door would be the actual entrance (there was a kid who approached to me and told me that it's the entrance). Inside, there were a bunch of bed bugs and cockroaches. I even saw some in the shower. I also didn’t feel comfortable with the surrounding area. People kept shouting “Chinoise! Chinoise!” at me (I’m not even Chinese), which made me feel unsafe and targeted. Overall, I felt very insecure during my stay and would not recommend this place to anyone.
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewThe breakfast was lovely! Beautiful shared surroundings but mainly had it all to myself as people were out it seemed. 20min walk into the main square but small shops very close by. The guy was lovely. He let me stay with my cases the whole of the next day even though I was checked out at 11am. He was always around too if I needed to ask for help.
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewEverything
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewClean very good value for money . Fab location - tricky to find but google maps takes you to 5metres away ! Just ask a friendly local ( no sign on the door ) staff very helpful . Lovely relaxing shared relaxing areas . Breakfast basic but lovely fresh fruit and hot pastries .
Room had no windows - quite normal for a low cost Riad. Mattress rather hard . Otherwise all good and exceptional value for money .
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewBed was comfortable and staff were lovely
Nothing
Reviewed: 2 May 2025 · Stayed in March 2025
Verified reviewIt was an excellent base for visiting Marrakech. You can easily walk to the city's points of interest, it is still a quiet place and there is no noise from the city. The guys were always available and friendly, ready to satisfy our every need and request. Excellent breakfast served on a beautiful terrace. Thank you!!!
Bathroom a bit small
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewThe staff were incredible and super friendly. They booked us a super last minute airport transfer. The room was spacious and such good value for the price we paid. The breakfast was also amazing!
Nothing! It was incredible
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewOur room was lovely. Bed was comfortable and the linen was good.
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewThe breakfast was great
The shower was bad
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewPerfect location, very friendly and accommodating staff, beautiful interior and superb breakfast.
The bed was very hard and uncomfortable.
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewLocation was fantastic and close to the centre. Room was cosy and had everything we needed. Amine was really helpful and the breakfast was delightful and delicious. He even printed out our boarding passes. I definitely recommend this place to everyone.
Nothing.