Whilst there is a small elevator, small steep staircases within the hotel seemed unavoidable. Didn’t bother us but good to know.

Stunning riad in an excellent location in the Medina. So much to love about this hotel - luxurious but intimate, welcoming staff, courtyards, gorgeous restaurant setting and lovely rooftop bar and terrace. Not to mention the pool, which was the perfect on a very hot Fes day.

Stayed in June 2025

Nothing, as a suggestion to increase the menue of the room service

Every thing was perfect

Stayed in July 2025

The reception staff could have been less curt and more welcoming at check in

Lovely Riad, great location, great room. Sumptuous breakfast

Stayed in June 2025

The rooms could be brighter as they were a bit dark, and like many Relais & Chateaus we have visited around the world, the rooms are a bit dated.

The features of this luxury riad that were wonderful included: = Location was excellent; walking distance to the old medina and central to restaurants in Fez = Courtyard restaurant was stunning with authentic berber musician = Zellige tiled floors in courtyard, lobby and bathrooms with stunning stain glass windows

Stayed in April 2025

Nothing that I can remember.

Great location. Nice people. Easy to communicate.

Stayed in May 2025

Sweet ice 🍨 and yogurt juice 🧃

It was absolutely amazing 😍

Stayed in April 2025

We were not informed by the property (even though I called the property a day before and the day of check in) that there was no way to drive up to the property. So getting to the property was more stressful that it should have been.

It is beautiful beyond our expectations

Stayed in March 2025

Nothing

The room was spacious and has a view on Fes and Riad. Really enjoyed the dining in the riad?

Stayed in February 2025

Stunningly beautiful

Stayed in March 2025

Service and the food

Stayed in February 2025

Parking was a bit of a challenge in the public garage / open yard.

Amazingly beautiful Riad. Wonderful details and gems in every corner. Resturant was very good. Wonderful and helpfull Staff .

Stayed in January 2025

Location , friendly and helpful staff , beautiful property

Stayed in January 2025

Nothing to change.

Where do I begin than with the concierge Nicolas as well as his extremely brilliantly chosen front staff who were some the greatest I have ever encountered in 25 years luxury travel. What an amazing team both front desk, recommendation for day guides and the Spa we fully took advantage of booking daily massages wit the masseuses and the luxurious Hamman experience that makes one feel like a Moroccan princess out of the fairy tales. The Maroc Maroc beauty treatments were luxurious and very high end as one who travels the most luxurious spas worldwide. The breakfast was absolutely amazing and while we were burnt out of fine dining the Terrace Bar served exceptional light American fair that we ate there 5 out of the 6 times on the roof since my American husband was missing American baby sliders after 12 Moroccan spicy food. The lamb burgers the drinks and the amazing bartenders on the Roof top bar with a view of a lifetime was an extraordinary experience at less than 30 dollars each that was a steal with that amazing once in a lifetime view. We were treated like royalty and when we decided to extend our stay and scrap the camel desert tour we luxuriated two more days in their Spa which stole the show. The hotel is gorgeous; food exceptional with Michelin star trained chef. We will come back again just to visit the hotel and Spa. Luxurious and sexy stay but then again, it was our honeymoon

Stayed in December 2024

That I had to leave

Riad Fes is opulent. Everything about this place is amazing. Staff very kind and accommodating. Facilities are a marvel, really a breathtaking place. Best place I stayed during 2 week visit across Morocco (and I stayed at some very nice places)

Stayed in December 2024

The service and choices of breakfast need to be improved.It a kind of regret to sit in the beautiful courtyard and can not find good food except unhealthy sweets.

Beautiful and quite oasis

Stayed in November 2024

No lift

Comfortable, quiet with a great rooftop

Stayed in November 2024

Nothing, it was perfect.

Riad Fes was outstanding in every way. The service, room, food, pool, terrace bar overlooking the Medina, and location were all perfect.

Stayed in October 2024

Wonderful staff, palace like hotel and restaurant with beautiful food and music

Stayed in September 2024

Rooms a bit dark.

Location, beautiful property, great quality of food.

Stayed in September 2024

There was nothing not to like!

This was an exceptional hotel in a beautiful city.

Stayed in August 2024

Can’t find room for 2nd night

Luxury place out of expectation

Stayed in May 2024

A lot of steps within the property

The riad was beautifully appointed. Our room was private, spacious and very clean.

Stayed in May 2024

Stayed on the room in the upper floor overlooking the courtyard restaurant. Beautiful property, 10/10 for the aesthetics.

Stayed in May 2024

I booked a junior suite based on the photos in booking.com but it seems the suites are diffrent and didn't get what I booked at

Nice cozy hotel

Stayed in April 2024