Reviews of Riad Fes - Relais & Châteaux 5 stars
5, Derb Ben Slimane, Fes El Bali, 30000 Fès, Morocco
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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewStunning riad in an excellent location in the Medina. So much to love about this hotel - luxurious but intimate, welcoming staff, courtyards, gorgeous restaurant setting and lovely rooftop bar and terrace. Not to mention the pool, which was the perfect on a very hot Fes day.
Whilst there is a small elevator, small steep staircases within the hotel seemed unavoidable. Didn’t bother us but good to know.
Dear Madam, What a joy to read your comment! We warmly thank you for taking the time to write it. « Intimate and luxurious » is very well summarized. It was a pleasure to receive you. We are delighted that you enjoyed your experience at Riad Fès Relais & Châteaux. The entire Riad team hopes to welcome you very soon in your new Moroccan Residence 😊. Sincerely, Nicolas Grau General Manager
Dear Madam, What a joy to read your comment! We warmly thank you for taking the time to write it. « Intimate and luxurious » is very well summarized. It was a pleasure to receive you. We are delighted that you enjoyed your experience a… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewEvery thing was perfect
Nothing, as a suggestion to increase the menue of the room service
It was a pleasure to receive you with your family 😊! Thank you for taking the time to leave us this superb comment and we are delighted that you enjoyed your stay. We have noted your suggestion to expand our Room Service menu and we will now work on it. The entire team of Riad Fès Relais & Châteaux hopes to welcome you very soon. Sincerely, Nicolas Grau General Manager
It was a pleasure to receive you with your family 😊! Thank you for taking the time to leave us this superb comment and we are delighted that you enjoyed your stay. We have noted your suggestion to expand our Room Service menu and we will … Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewLovely Riad, great location, great room. Sumptuous breakfast
The reception staff could have been less curt and more welcoming at check in
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewIt’s a spectacular building with an amazing restaurant and good service.
Unfortunately, it didn’t meet the expectations for a Relais Chateaux. For example, the lobby was diffused with an overpowering orange blossom fragrance that made lingering impossible for anyone. Also, the bathroom’s shower drain remained semi-clogged after numerous requests to correct.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 May 2025 · Stayed in April 2025
Verified reviewThe features of this luxury riad that were wonderful included: = Location was excellent; walking distance to the old medina and central to restaurants in Fez = Courtyard restaurant was stunning with authentic berber musician = Zellige tiled floors in courtyard, lobby and bathrooms with stunning stain glass windows
The rooms could be brighter as they were a bit dark, and like many Relais & Chateaus we have visited around the world, the rooms are a bit dated.
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewRooftop terrace was nice.
There were some repairs right next to our room until late evening. There were no promised view from our deluxe room.
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewGreat location. Nice people. Easy to communicate.
Nothing that I can remember.
Dear Sir, It was a pleasure to welcome you to the Riad Fès Relais & Châteaux. Thank you very much for taking the time to send us this superb comment. We are delighted that you enjoyed your stay with us and hope to welcome you again very soon. Sincerely, Nicolas Grau General Manager
Dear Sir, It was a pleasure to welcome you to the Riad Fès Relais & Châteaux. Thank you very much for taking the time to send us this superb comment. We are delighted that you enjoyed your stay with us and hope to welcome you again very … Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewIt was absolutely amazing 😍
Sweet ice 🍨 and yogurt juice 🧃
Reviewed: 22 April 2025 · Stayed in March 2025
Verified reviewIt is beautiful beyond our expectations
We were not informed by the property (even though I called the property a day before and the day of check in) that there was no way to drive up to the property. So getting to the property was more stressful that it should have been.
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewNon availability of parking or handling the parking requirements, they should arrange to pick up the cars from the guests and parked somewhere
Dear Alaa, We warmly thank you for your superb comment. The entire team of Riad Fès Relais & Châteaux was delighted to welcome you and we hope to see you again very soon in your Moroccan Residence. Sincerely, Nicolas Grau General Manager
Dear Alaa, We warmly thank you for your superb comment. The entire team of Riad Fès Relais & Châteaux was delighted to welcome you and we hope to see you again very soon in your Moroccan Residence. Sincerely, Nicolas Grau General Manage… Show more
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 March 2025 · Stayed in February 2025
Verified reviewReviewed: 21 March 2025 · Stayed in February 2025
Verified reviewThe room was spacious and has a view on Fes and Riad. Really enjoyed the dining in the riad?
Nothing
Dear Jassim, We warmly thank you for taking the time to leave us this superb comment. We are delighted that you enjoyed your room and our Gayza restaurant at the Riad Fès Relais & Châteaux. The entire Riad team and I hope to welcome you again very soon. Sincerely, Nicolas Grau General Manager
Dear Jassim, We warmly thank you for taking the time to leave us this superb comment. We are delighted that you enjoyed your room and our Gayza restaurant at the Riad Fès Relais & Châteaux. The entire Riad team and I hope to welcome you … Show more
Reviewed: 11 March 2025 · Stayed in February 2025
Verified reviewReviewed: 10 March 2025 · Stayed in March 2025
Verified reviewStunningly beautiful
We warmly thank you for this 10 out of 10 that goes straight to our hearts. It was a pleasure to receive you and the entire team of the Riad Fès Relais & Châteaux hopes to welcome you again very soon. Sincerely, Nicolas Grau General Manager
We warmly thank you for this 10 out of 10 that goes straight to our hearts. It was a pleasure to receive you and the entire team of the Riad Fès Relais & Châteaux hopes to welcome you again very soon. Sincerely, Nicolas Grau General Mana… Show more
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewService and the food
Dear Chafika, We warmly thank you for your 10 out of 10. We are delighted that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas Grau General Manager