Reviews of Riad Flam & Spa
Riad Zitoune Jdid, 114 Derb Sidi Moussa, Medina, 40000 Marrakech, Morocco
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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewEverything was amazing! Our hosts were the friendliest and kindest people that made us feel welcome from the moment we arrived. The hotel is a great serene escape from the bustling markets of Marrakech and we enjoyed going back here every time!
Everything was GREAT
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe host was very welcoming and helpful. Breakfast was good. Would have preferred more choices but was decent. The location (in the heart of the Medina) is ideal as it allows you to reach various parts of Marrakech on foot. The Riad itself was quiet and clean. Overall, highly recommended.
Slightly unpleasant odors coming from the bathroom. We should have alerted our host about it so he could fix it for the next guests. The swimming pool size was not as advertised. We were originally after a Riad with a swimming pool.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewbeautiful building and rooms, lovely spa and hot tub, great location to city centre- can easily walk to taxis and town , lovely staff - friendly and helpful! thank you x
hard to find the hotel on google maps
Dear Mrs Amber, Wow, thank you for the lovely feedback! We are so glad to hear you had a great experience with us. Your kind words truly inspire our team. We look forward to seeing you again soon!" Riad Flam and SPA Issam
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewIssam and his team were excellent, Issam went out of his way to make our stay comfortable, he was very helpful and did his best to make our stay enjoyable. The rooms were comfortable and clean, and the AC was excellent. The breakfast was good. Late check out was given which was great and most appreciated.
Construction and work was going on during our stay which was very disturbing and created a lot of noise, vibration and dust. This was not pleasant. The hot water stopped during our showers and stopped working in our sink. There needs to be water bottles placed in the rooms everyday which did not happen. No tea coffee facility and no kettle in the room.
Dear Mr Juzar, Most appreciated for take your precious time to review us , we rae happy to hear that our staff reach your attention by providing your all your needs and rending your stay with much confort . The works and construction that took place during your stay was for your security and your confort , also the the facilities provided in your room are always at your disposal such bottle of welcoming mint tea coffee . we are much eagering to welcome you sooner . Riad Flam Issam
Dear Mr Juzar, Most appreciated for take your precious time to review us , we rae happy to hear that our staff reach your attention by providing your all your needs and rending your stay with much confort . The works and constru… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewExcellent service provided by Issam, everything was taken care of. Close to the main square and many restaurants but still very quiet when at the Riad.
Breakfast was quite basic and the same each day, this could be the only improvement.
Dear Valubale Guest, Your positive review , brings up our efforts to that all our team work hardly to provide a professional services , our location is ideal to reach by walking all sites of old Médina. Waiting for your next reservation . Riad Flam and team Issam
Dear Valubale Guest, Your positive review , brings up our efforts to that all our team work hardly to provide a professional services , our location is ideal to reach by walking all sites of old Médina. Waiting for your next reservation . R… Show more
Reviewed: 4 August 2025 · Stayed in May 2025
Verified reviewAmazing location in the medina. The staff were excellent and the rooms were top class. We stayed in their suite, which had direct access to their rooftop bar and jacuzzi. Highly recommend to all. I will definitely be back.
Dear Mr Daniel, Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay We can’t wait to serve you again soon. Be sure to check out our specials on your next visit! Riad Flam and SPA Issam
Reviewed: 19 July 2025 · Stayed in May 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewFantastic location, we were lucky enough to have almost the whole hotel to ourselves as we stayed in the off season. Room was lovely, with fully functioning air con. Staff were friendly and happy to cater to our every need! They helped us with excursions and taxis as well. The cookery class was really fun and enjoyable (not to mention tasty!). The rooftop terrace and hot tub were also really good.
No complaints from us!
Dear Mr Richard, Wow, thank you for the lovely feedback! We are so glad to hear you had a great experience with us. Your kind words truly inspire our team. We look forward to seeing you again soon!" Riad Flam and SPA Issam
Reviewed: 13 July 2025 · Stayed in June 2025
Verified reviewThe staff were lovely and helpful and the place itself was gorgeous and a lot of fun.
I cannot think of anything we didn't like.
Dear Mrs Natasha, Thank you for the amazing review! We’re thrilled to know you enjoyed your stay at Riad Flam and SPA .We hope to welcome you back soon for another great experience. Issam
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewGreat staff, very diligent, attentive, and prompt to respond to all our needs. Hussein was above and beyond excellence! Breakfast was delicious, and a large variety of cooked on-site yogurt, omelets, fruit, cakes, bread, delicious coffee, milk, juice, mint tea, cheese, pan cakes, etc. Wonderful building architecture and ample room on the ground floor with safety box and A/C. Great water pressure!
All Riads in the center of Marrakech aren't accessible by car. So, you have to walk to the nearest access point for vehicles to meet your tour driver. Inconvenient and sometimes confusing as where to meet, walk, and also you can get mixed up with other tours. Be aware and DO NOT move from your meeting point. Tour people are good contacting you by WhatsApp.
Dear Mrs Alma, Wow, thank you for the lovely feedback! We're so glad to hear you had a great experience with us. Your kind words truly inspire our team. We look forward to seeing you again soon!" Riad Flam and SPA Issam
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe location, the look of the property. Everything looked amazing. The staff were fantastic a proper holiday.
Dear Mr Neil, Wow, thank you for the lovely feedback! We're so glad to hear you had a great experience with us. Your kind words truly inspire our team. We look forward to seeing you again soon!" Riad Flam and SPA Issam
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewIt was cozy and perfect for a couple! Not too many people! The room was good size for us who didn’t need more
Dear Mrs Whitney, We truly appreciate your positive review! It’s fantastic to hear that our team was able to provide you with the service you were looking for. Thank you for choosing us! If you ever need assistance again, please don’t hesitate to reach out. We’re here for you! Riad Flam &SPA Issam
Dear Mrs Whitney, We truly appreciate your positive review! It’s fantastic to hear that our team was able to provide you with the service you were looking for. Thank you for choosing us! If you ever need assistance again, please don’t hesit… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewRelaxing atmosphere and great staff!
Nothing to complain about!
Dear Mr Olsen, We are truly grateful for your kind words . We always strive to ensure that our guests have the best experience, and we’re thrilled to hear that you enjoyed the cozy ambiance. It was wonderful to have you with us, and we look forward to the pleasure of welcoming you again soon. Warmest Regards Issam
Dear Mr Olsen, We are truly grateful for your kind words . We always strive to ensure that our guests have the best experience, and we’re thrilled to hear that you enjoyed the cozy ambiance. It was wonderful to have you with us, and we l… Show more
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewThe property was very clean and in a great location.
Dear Mrs Julie, Thank you warmly for your kind review, which makes us proud of our property. Indeed our location is ideal, near to worhty places to visit Bahia palace , Jama el fna square and more sites . Looking eagerly to welcome you another time . Riad Flam& SPA Issam
Dear Mrs Julie, Thank you warmly for your kind review, which makes us proud of our property. Indeed our location is ideal, near to worhty places to visit Bahia palace , Jama el fna square and more sites . Looking eagerly to … Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewAmbience, staff, breakfast
Dear Mr Martin, We truly appreciate your positive review! It’s fantastic to hear that our team was able to provide you with the service you were looking for. Thank you for choosing us. Riad Flam & SPA Issam
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewThe Morrocan breakfast never disappointed me. Great selection of food available at the riad.
Dear Mr Yameen, Thank you for your thoughtful review! We’re thrilled that you found our help usefull, Your success is our priority, and it’s great to know we made a positive impact. We’d love for you to join us for future reservations. Riad Flam Issam
Dear Mr Yameen, Thank you for your thoughtful review! We’re thrilled that you found our help usefull, Your success is our priority, and it’s great to know we made a positive impact. We’d love for you to join us for future reservations. Riad… Show more
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewBeautiful property and super nice staff. Close to
A little bit inconvenience for seniors, given that there is a few minutes walk from the taxi drop off or pick up and there is no elevator. But the staff is super friendly and helpful to minimize the inconvenience.
Dear Mr Zhou, Thank you so much for your lovely review! We’re so happy that you found the perfect book at our store. We pride ourselves on our curated selection, and it’s wonderful to know it resonated with you. Hope to see you again soon. Riad Flam& SPA
Dear Mr Zhou, Thank you so much for your lovely review! We’re so happy that you found the perfect book at our store. We pride ourselves on our curated selection, and it’s wonderful to know it resonated with you. Hope to see you again soon. … Show more
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewA very good location for the Medina and Souks despite being a stones throw from this very busy area. You entered calm and tranquility. The roof tope terrace was lovely too.
Nothing
Dear Mr Roger , Thank you for your kind words! We’re delighted to hear that you were satisfied with our services and roof top. Our team takes pride in their work, and your feedback means the world to us. We look forward to working with you again for your next cleaning! Riad Flam &SPA Issam
Dear Mr Roger , Thank you for your kind words! We’re delighted to hear that you were satisfied with our services and roof top. Our team takes pride in their work, and your feedback means the world to us. We look forward to working with you … Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewI went into this trip thinking RIAD was some chain of hotels (like Hilton, etc) but was happily surprised to realise it was an architectural style oh homes in Marrakech. RIAD Flam was an absolute dream. It is inside the Medina and perfectly distanced from the Jema al Fnaa (main marketsquare) to not be a hindrance to get to in and out. The decor and design of the RIAD was stunning, I had no idea that the outer facade was hiding such a gem inside. Food was excellent and the spa services we partook of were fantastic and we were extremely happy. The staff were able to help us with bookings for excursions which we thoroughly enjoyed. I have to leave a special note for the Staff that made this stay what it was. Issam, Hussein and the ladies in the kitchen and spa were incredible - courteous, friendly and attentive to our needs. I felt sad on our last day because I would not be able to spend more time with this lovely group of people. Thank you from the bottom of our hearts. To anyone reading this review, I highly recommend this RIAD. We will be coming back and staying with them for sure.
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewcentral location and the breakfast was great.
Dear Mr Richard, Thank you for your feedback! We strive to provide the best quality and service, and it means a lot to us to hear our efforts are appreciated. We are also pleased to hear that you like our breakfast and location. Riad Flam & spa Issam
Dear Mr Richard, Thank you for your feedback! We strive to provide the best quality and service, and it means a lot to us to hear our efforts are appreciated. We are also pleased to hear that you like our breakfast and location. Riad Flam… Show more