in of the rooms the AC was not working and they helped us to change it , the hot water was not working in the bathrooms, the pool was so dirty , we asked to clean it they said that the pump is an automatic and it turn on every hour which it was not the situation and they came to clean it manually. the management proposed to us a compensation which we didn't accept it and they offered the drinks we took during our stay for free.

the experience was below the expectations, but what make it better was the staff !! they have an amazing Staff !! Hosny And the waiters ( i forgot there name during both shifts ) are exceptional friendly and professional. they recommended us an exceptional restaurants and places to visit.

Stayed in August 2025

Everything about the Riad is perfect, the staffs are made from heaven, Aymane was exceptional, he was so interested in what we want and he is extremely proactive.

Stayed in August 2025

Our only recommendation would be a shower screen so the floor didn’t get so wet after showering but everything was fantastic!

We received a warm welcome from staff on arrival and every time we returned to the accommodation. The staff were also always interested in what we were up to. The room for our first night was not as booked, however, this was rectified the following day and we were also upgraded. The location of the Riad, just a short walk from the square and the souks, was perfect. Although very close to the hustle and bustle, the Road was also very quiet and peaceful. The breakfast each morning was a bonus and Nour, our waiter, was always so welcoming and attentive. The pool is a good size for a Riad and we were able to get a sun bed by the pool every day with fresh towels and drinks available to purchase. Thank you to all the staff, especially Housni and Eissem, for making our stay so wonderful!

Stayed in August 2025

Cleanliness location and exceptional staff

Stayed in July 2025

Nothing

Wonderful location right in the Medina but away from noise. 5 minutes to Jemaa el-Fnaa square where the heart of the Medina chaos is. Stayed late June & property was quiet so we had the roof pool area to ourselves each afternoon. Air con in the room is a must as it gets quite warm in Marrakesh. Staff were all great & organised our lift from the airport & to the bus station when we left. They also arranged a personal tour guide who took us to the palace the school & all through the markets of the medina. You can easily get lost in there. I’d definitely recommend the transfers as it can be difficult to find. A driver will drop you just outside & then a man with a barrow will take your luggage & lead you through to the Riad. If you’re planning on visiting the heart of Marrakech then you can’t go wrong staying here.

Stayed in June 2025

Start the day with a delicious, traditional breakfast that offered so many choices. Plus, the location was perfect, placing us right in the heart of Marrakech a steps away from everything!

Stayed in June 2025

Extremely friendly and helpful staff, great location, very clean and comfortable. Hamdane and massage were amazing. Breakfast was excellent. Outdoor pool felt great in the evening heat.

Stayed in June 2025

Would suggest to have an advice on how to get the hotel and a visible advertisement of the hotel at the door. At night is a bit thought seeing and identifying the right door. Would love that the hotel takes cards for payment of spa treatments.

Staff is so friendly, specially Housni is always taking care about you. Food is delicious, breakfast is plenty of options served fresh and tasty. It is very convenient for a daily visit to the Medina.

Stayed in June 2025

We would like to thank the entire team for the warm welcome and professionalism throughout our stay. A special thank you to Housni, who was exceptional: always available, helpful, very professional, and extremely kind. He speaks several languages, including German, which was a real plus for me. Thanks to him, everything went smoothly and pleasantly. We highly recommend this establishment and will gladly return.

Stayed in June 2025

Very helpful staff , property in a great location .

Stayed in May 2025

The first room was very small and barely had enough space for our luggage so we had to ask to change it. There was also an issue with the hot/cold water that wasn’t fully resolved during our stay.

If you come to Morocco and don’t stay in a Riad, you’re missing out on an essential part of the authentic Moroccan experience - that being said, the Hamdane Ria is beautiful and well located within the Medina, close to the main square and the souks. The staff at the Riad are very friendly and do their best to help you — booking restaurants and airport transfers, for example.

Stayed in May 2025

One big irritation was that the hotel would not take a credit card, and wanted the payment at the hotel in local currency. As I was covering the cost of three rooms for several nights, this required visiting multiple ATMs multiple times. Another irritation was that the (apparently new) waitress for breakfast was very disorganized (forgot to order the eggs one morning, delivered empty coffee carafes several times, forgot other requests repeatedly)...very sweet girl, and I'm sure she'll be fine once she learns what to do, but our first meal of the day was chaotic every time. So was our trip to the airport. Despite booking this well in advance, the driver was half an hour late, so it was fortunate that our flight was also delayed. Pictures of pool are misleading...it is really tiny.

We liked the riad very much...the public areas were attractive, the staff were friendly an helpful, and all of our rooms were comfortable. The hammam was great. Breakfast

Stayed in April 2025

N/A

Great location inside the Medina. Nicely renovated riad that had all the beautiful historical elements with modern bathrooms. Delicious breakfast on the rooftop. Spa services outstanding! If driving here, they can advise where to park. Would definitely stay here again.

Stayed in May 2025

All the rooms open into the courtyard, so can be a bit noisy. Could be difficult to find on one’s own.

Comfortable rooftop area.

Stayed in May 2025

very tasty breakfasts on the beautiful rooftop , great service, fantastic location - close to Medina and the main square. Rooms were spacious and clean, very comfortable beds. air- conditioning in every room which is very important. Excellent, helpful staff - Fatima is an amazing masseuse.

Stayed in May 2025

Nothing!

Riad Hamdane is a peaceful haven, perfectly located a few minutes walk from the main square. We found it a blissful retreat from the busy city, so peaceful and quiet inside. The service we received from all staff was excellent, but in particular, Housni Ussam and Ayoub. The staff went above and beyond, we were greeted with mint tea and local refreshments, our room was made up beautifully everyday and the staff gave us great recommendations in the city. Breakfast was also fabulous. I’d definitely recommend this stay.

Stayed in May 2025

Was a little tricky to find at first , but that is the nature of the medina. Once you find it , it’s very easy to.

Ambient rooms lovely staff conveniently located

Stayed in May 2025

The price was quite high. The room smaller than the one shown in the site. There was no hanger in the bathroom for the towels.

Nice place at a central location. The breakfast was great. We liked the warm welcome. The lobby was so nice to stay and enjoy a coffee.

Stayed in April 2025

Difficult to location on our first day

Great location with the city, helpful staff in a clean riad

Stayed in April 2025

Just be aware that bedroom windows open onto the internal courtyard.

Very clean accommodation and just a few minutes from the hectic main square, but the hotel is very quiet. You need the hotel transfer rather than a normal taxi or you will never find it. Very engaging staff at reception and serving breakfast.

Stayed in April 2025

Nothing! Wish we had more time there

From the minute you arrived you were made welcome - Housni and his colleagues could not do enough for you. The tour of the building, orientation to the town , dinner and transport bookings were all sorted and easy.

Stayed in April 2025

Was excellent. The staff were wonderful.

Stayed in April 2025

Nothing

Beautifully decorated, location superb, staff wonderful

Stayed in April 2025

Only more sound proof rooms ☺️

Everything

Stayed in April 2025

Good location, breakfast and friendly staff.

Stayed in April 2025