Reviews of Riad Imilchil

Lovely, kind STAFF.

Ambiance très conviviale.

Great location and exceptional customer service

Nothing, everything was great

We had a wonderful stay at this charming riad in Marrakech. The rooms are beautifully decorated with lots of character and such a sweet, welcoming atmosphere. Everything was clean, cozy, and full of Moroccan charm. Our host Iyub was incredibly attentive and kind. He even helped us book a tour late at night for the next day and personally walked us to the meeting point – such amazing service! We truly felt cared for and very comfortable throughout our stay. Thank you so much for the hospitality – we would definitely come back and highly recommend this riad to anyone visiting Marrakech!

Nothing

Top location, staff very friendly

Everything was absolutely amazing! Ayoub and his colleagues were extremely helpful and caring, always making sure we were comfortable and enjoying every moment of our stay. I truly felt at home. We’re definitely coming back! A special thank you to Ayoub—your service was impeccable.

The location, the terrace, the staff

Riad Imilchil was perfect for a stay in Marrakesh. It was central and easy to access all the sights. Ayoub and Ismael were perfect hosts and accompanied us on our first trip out to make sure we knew everything was. There is a lovely roof terrace to relax if you need a rest from the heat and business of the day.

Nothing

Good place, near the city centre, amazing location. Ayoub was a great guest, ready to help and provided some wonderful insights about the city, its culture, and history. He arranged tours, taxis, and provided advice on how to explore Marrakesh The riad had a homely atmosphere with typical Moroccan architecture, with a terrace with views all over the city. Very close to the central market square, but also relaxing and quiet. Breakfast was lovely and consisted of various Moroccan breads, omelette, fruit, juice, and cake.

Very good location, close to everything. Can be hard to find for first visit, we arrived in the evening, the sign was not obvious. The super kind size bed was awesome! Very comfortable. The clearness can be improved, as there are stains on the sitting chair. One of the wardrobe, it stinks if the door opens, we didn’t see anything unusual, looks like extra pillows, but it really stinks, you won’t smell it if the doors shut. Bathroom basin drain was so slow. The funniest thing is there no where to hang the shower, you literally have to hold the shower head to wash. There is no lift in the Riad, this isn’t a problem, you need to lift you luggage yourself through the narrow stairs, we live on the top of the Riad, there are two suits, the one on the ground floor is new refurbished, the one we lived on the top floor needs upgrades. Breakfast was good. Ayoub was the only staff during the time we stayed, he was so busy, we can see he works so hard to make sure everything goes right. I rated as 10 because of we were asked for few times this means a lot to them. Also for all those hardworking people work at that Riads. But for the money I paid, I would expected something better compared with other to accommodation we stay in Chechaouen and Fes. But it’s Marrakesh, understandable!

It was lovely relaxing homely atmosphere with typical morrocan architecture and lovely rooftop terrace with views all over the city . Very close to the central market square, but also relaxing and quiet . Iyoub was an excellent host providing unlimited advice , hospitality and mint tea. He arranged tours , taxis and provided advice on how to explore Marrakesh and visit a Hammam. Breakfast was lovely and consisted of various Morrocan breads , omelette, fruit, juice and cake .He cooked us a lovely evening Morrocan feast in the Riad and also advised on places to eat in the city.

Nothing

The host Ayoub and his biddies are super kind and helpful. He arranged a perfect dinner even after 11PM, our flight was delayed, without complain. Highly recommended!

The building is very authenticly marrocan and it has everything you need and know from your day to day life. We enjoyed it. Also the location is very central so that you can walk everywhere at every hour.

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Convenient location in the Medina and to get around to places. Clean rooms, fresh ambiance, super friendly and courteous staff.

The hospitality was amazing, from the minute we walked in to when we left. As mentioned in the other reviews, Ayoub was a brilliant host. He assisted us with everything we needed, went out of his way to make us a specific breakfast, he made us mint tea as and when we asked. He sat with us and spoke like he was one of our long lost friends. The riad was amazingly clean and traditional. It had all the facilities that were required. Comfortable beds and avery traditional bathroom. It is located about 3-4mims walk to Bahia Palace. The souks are also about 7-8mins walk.

Everything was perfect.

The riad staff - Ayoub and Ismael- were excellent; very attentive, friendly and full of great suggestions for local places to visit, eat etc. ❤ Location is good, 15 min walk down narrow streets to Jemaa el Fna (main square), although keep your eyes open for mopeds whizzing past! 🏍 Nothing was ever a problem at the Riad, superb hospitality and kindness from everyone there. The accomodation is simple, functional and comfortable; often a welcome retreat from the intensity of downtown Marrakech. Breakfast was delicious: local breads, juice butter, jam, Amlou (an argan and peanut butter) fruit, yoghurt, eggs, coffee and wondeful crepes. We really enjoyed our stay at Riad Imilchil. Many thanks to all the staff there 🙏

This not really a complaint, perhaps just an observation of some cultural differences. If you are used to European /American standards of customer service, you may find the Moroccan hospitality experience a little slow, multitasking doesn't seem to be favoured, so things often arrive one at a time and in their own good time! However, as we settled in and dropped our expectations, we soon grew accustomed to the gentler pace of North African life and maybe even learned something about patience and gratitude for what we have and receive. Also, those more accustomed to being ignored in shops and the fixed-price sales method, may find the near constant bothering and invitations to haggle a bit much. It is novel at first, but even my wife - who enjoys getting a bargain - eventually found it annoying as it actually made buying gifts a bit stressful. Again, these are cultural differences and not complaints, but perhaps something to consider if you have have not been to Morocco before. 🙏

The property was very clean and taken care of. The breakfasts and dinners were delicious. Ayoub and Ismail were our hosts and they were both extremely helpful and attentive. We felt like home thanks to them.

Ayoub and Mohammad would wonderful hosts. Extremely helpful with our last second booking. The hospitality they show is above and beyond. They are kind, they want to connect with you, they helped us with late booking, booking extracurricular activities, dining, and even walked us to the square. They speak so many languages, it’s incredible. If you’re looking for somewhere safe, with kind hospitality- look no further than Riad Imilchil!

I liked the staff cheerfulness and availability.

Really lovely and super helpful staff. Lots of good recommendations and great hospitality! Ayoub was a really great guide!

Excellent hospitality and kindness. perfect location for visiting the medina.