Reviews of Riad Jawad & Spa
Km 3 Route De L'ourika, Oasis Hassan II, Douar Zemrane, 40000 Marrakech, Morocco

Loading
Guests also reviewed these properties:
Burlington, Canada
Mittelberg, Austria
Cambrils, Spain
Uncastillo, Spain
Castellammare di Stabia, Italy
Coria, Spain
Guimarães, Portugal
Tokyo, Japan
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewOverall we had a lovely 5 night stay at Riad Jawad. It was almost perfect! The grounds and the pool area were great. As it was a small hotel with only 15 rooms the pool area was quiet and with food available for all three meals the need to go out all the time was not necessary, food quality was great too! The 3 staff members serving at meal times were extremely polite and helpful and went above and beyond to help.
The bed was much too hard for me, no small kiosk or shop on site to buy drinks or snacks and the same menu for Lunch and Dinner every day Other than those small things it was fabulous
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe property was very clean and cosy. The layout and overall look of this place added a very nice ambiance to the holiday. The size of the resort helped as we were not constantly bumping into other guests!
Only negative is that the property is a little out from the main Madina, which meant we had to pay for taxis back & forth every time we left the resort - you cannot walk from the resort to anywhere, however it is perfect if you want a reprieve from all the noise of the main town.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewStaff was amazing. In particular Jalil and Yousef who serve in the restaurant. These guys go above and beyond and I would recommend them. They are soo good at their job they blew us away✨
No gym, special request are not followed up on, so be mindful if you want to make a surprise using staff at the reception.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLovely relaxed vibes, great service, clean room that felt cozy. Beautiful dogs to make friends with. Overall would fully recommend
Coffee and tea in the room would have been nice
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewIt was quiet and met my preference for wanting a morrocon riad with a luxury feel.
Having to pay for water. Staff would tell you there was no water available and you need to use from the minibar. Ad stated rooms came with complimentary water. WiFi also wasn’t great in the Jade room.
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewThe Riad was stunning, a really lovely mix of modern and traditional which felt luxurious while homely. The food was really nice, breakfast a great selection (including fresh omelettes) and the tagine and pool snacks were delicious. The the pool was really nice and the sun beds so comfy. The spa/Hammam was reasonably priced and the best I have in 4 trips to Marrakech! The thing that really set the trip apart was the staff, they couldn't do enough to help especially the reception (Zainib) and Mouna who was everything, she brought us tea in the morning, served our lunch and generally greeted us with a smile.
I genuinely cannot say I disliked anything at all.
Reviewed: 24 May 2025 · Stayed in March 2025
Verified reviewStaff were amazing! Pool and room were great. On site turtle was a nice surprise. General vibe and on site restaurant were lovely. Greeted by friendly dogs on arrival that walk you to your room every day. Great place to chill out.
Ants in the fridge.
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewI just love this place so much. Its a great place when you want to relax, enjoy quality time with your partner or family, read books and do nothing. Its very quite place, you can enjoy nature sounds. The room was very spacious, cleaned every day and the bathroom looked like from palace. The staff is amazing (especially Juzef) — they will help you with everything. I had massage there, and it was also amazing. Totally recommend you this place if you want to escape from the crazy & busy world we are livin’ it.
Reviewed: 12 May 2025 · Stayed in April 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewWe thought everything was beautiful. The girls Zainab and Latifa were wonderful. The man in the restaurant and girl in the restaurant were also very good.
We didn’t like the dogs having free roam all over the settee and loungers. They were also aggressive and the children were scared of them. For that reason I can’t give you top marks.
Reviewed: 6 May 2025 · Stayed in March 2025
Verified reviewSorroundings
Reviewed: 1 May 2025 · Stayed in May 2025
Verified reviewgarden, design of the place, friendly staff
bathroom - quality of towels, lack of cosmetics, overall comfort of usage
Reviewed: 1 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewwell maintained and well curated garden and facilities.
nothing
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 April 2025 · Stayed in March 2025
Verified reviewhotel with a very beautiful, neat and photogenic territory. Modern rooms, delicious smell everywhere, good service. breakfast is quite good. Best wishes to the puppy Rio and other little friends! we recommend!
Reviewed: 1 April 2025 · Stayed in April 2025
Verified reviewVery nice staff, heated pool and a beautiful room. Went here for our babymoon with our daughter and we definitely recommend!
Reviewed: 21 March 2025 · Stayed in February 2025
Verified reviewvery quiet location, very nice kept garden with attention to details, the swimming pool area is beautiful and the staff are great and very helpful. Super location for a few days getaway!
they don’t serve alcohol but you can bring your own (they don’t mind) although a beer would be nice
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewWell maintained Riad, we had an amazing time. The receptionists were super polite. We even ordered food at 10pm and they made it super fast and delivered to our room. Loved the breakfast as well.
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewClean, peaceful , comfortable and great staff especially Mona in the restaurant also the manager lady and the reception girl.
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewRelaxing place. Friendly staff attentive. Feel like you in a proper farm. Rich breakfast buffet lot of freshly cooked food lovely atmosphere well decorated. We liked it.
I think the price is an issue. We felt it is bit pricey. We wanted to extend our stay. But the high cost didn’t help. Specially if it is a family of four.
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewBeautiful property with a fabulous heated pool. The staff were so welcoming and went out of their way to provide the best stay. The pet dogs were a lovely addition. The room was huge!
The bathroom needs updating and wasn’t particularly clean. The food could be improved.
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewLovely property, pool & people
Nothing Just need to budget for taxis if you want to go into the centre in the day or at night (get taxi service from the hotel if needed )