you should take out the SPA from the facilities description. I doubt it has ever been working for a long time. During my stay it was "broken"

Breakfast was fantastic! Location as central as it gets, staff was supper nice and helpful.

Stayed in April 2025

The bed was too hard for us, there were not enought plugs, we didn’t get towels to dry our hands with and the street was loud.

Perfect location, amazing host, very good breakfast. Nice atmosphere with a lot of light, beautiful place. Loved it!

Stayed in May 2025

Location and staff

Stayed in April 2025

Water did NOT flow down from shower drain. Mini lake at every time

Friendly staff, very helpful at any time. Excellent breakfast, with the best orange juice and good local products. Position is key, you can walk around Medina so easily and quickly to Jemaa el-Fna. Quite comfortable place!

Stayed in April 2025

We don’t have entrance door key ,and we have to ring the bell

Staff are really nice and helpful.

Stayed in April 2025

Staff were amazing and the roof had plenty of sun, rooms were nice and beds comfy, excellent location

Stayed in January 2025

Helpful stuff, very good location, good breakfast

Stayed in February 2025

The hairdryer did not work

The accommodation was very nice, can highly recommend the stay the riad was clean and cozy

Stayed in January 2025

The bathroom was a bit smelly and small

The riad was beautiful and decorated in Moroccan style, situated in the heart of medina, very close to the main attractions. The staff was very helpful and kind. Every morning Mohamed prepared fresh pancakes,Arabic bread and tea for us. And the manager gave us some advice about our stay in Morocco.

Stayed in December 2024

Nothing to do with the property, but it’s a bit hard to find so had to deal with “helpers” who wanted money for their “help”.

Authentic facilities and setting, friendly staff, amazing location that allows you to stay out later.

Stayed in December 2024

It was in a great location. A good sized bedroom and the breakfast/relaxing area was homely. The staff were fantastic and very chatty, always happy to help.

Stayed in September 2024

Nothing

Mahjoub and his family take good care of you, excellent traditional breakfast each day, a bedroom and bathroom and lounge area downstairs, also right in the Medina, you don't need a posh hotel as you will be discovering the souks of Medina, would definitely arrange airport transfer, taxis not allowed into Medina so you will be met and taken to the Riad

Stayed in October 2024

You can hear other guests at night coming back to their rooms, talking and closing their doors very loud.

Great location in Medina. Room was clean and serviced every day. Breakfast was good with lots of different bread options with jams etc, coffee and juice. Staff were helpful. Happy to answer questions and help with organising tours if required.

Stayed in October 2024

Location very good. Traditional building and interior design. Traditional breakfast. Very nice staff.

Stayed in September 2024

A little hard to find in the middle of the souk. As we had a window on the side of the street, it was pretty noisy at night.

Staff very friendly. It was clean and breakfast was ok. Air conditioning was working pretty good, so was the shower. Owner was very helpful.

Stayed in June 2024

The decor was a bit tired. This did not bother us and was in sympathy with the look and feel of the old city. Being in the old city meant that yo had to walk from the outskirts to the hotel. On arrival from the airport, this was a surprise and worth knowing that no cars/taxis are allowed in the old city,

We only had a few days in Marrakech so it was great having a hotel, such as this one, based in the old city with all the major sights within easy reach. Staff were very helpful and friendly though their level of English was not very good. Breakfast consisted of a variety of jam, honey marmalade, cheese etc and a selection of breads. The freshly ground coffee was excellent. The rooms were large with a/c and the en suite was fairly large too.

Stayed in June 2024

It is inside the Medina, daytime is quite noisy if you don’t close the windows, apart from that, the washroom is quite small, there are no shelves, no hanging bars for clothes and toiletries, inside the shower, no shelves to place your shampoo/soap etc. it is inconvenient to have a shower while you have to manage your clothes/towel/body wash etc. every night. In terms of breakfast, they are generous in proving enough carbs, yogurt, laughing cow cheese and condiments, I wish they can provide more protein such as boiled eggs to balance out the nutrition.

The location is good, steps to any shops in the Medina. Staff are friendly. Breakfast are in big portion.

Stayed in May 2024

Very well situated in the medina close to all tourist attractions, a safe area to walk around. I mostly appreciated the cleanliness of the riad and the attention of the staff

Stayed in May 2024

We had a great time in Riad Jenan Adam. Especially the staff and their services were great. Many thanks to Mahjoub and Soufiane for their kindness.

Stayed in April 2024

There was a lot of noise at night, I think was construction work going on so it didn't sleep very well, but it is to be expected with the riad being so centrally located!

The service was great, the staff was super friendly and helpful! The room was nice and pretty comfortable! I loved being inside the medina and being able to explore the areas around so easily from the hotel, a lot of the tourist attractions are within a 20/30 min walking distance if not closer!

Stayed in March 2024

Old toilet and shower No water pressure Dimmed light

Staff very friendly Location is great Clean

Stayed in February 2024

the staffs and the host were so adorable persons! They helped us with everything and were super kind!

Stayed in February 2024

Nothing

Brilliant location right in the heart of the old city.

Stayed in February 2024

Excellent host - we were very well looked after. Extremely well situated.

Stayed in January 2024