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  5. Reviews of RIAD KALE POLIS

Reviews of RIAD KALE POLIS This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

56 Rue Touareg, 40000 Marrakesh, Morocco

#446 of 1,304 hotels in Marrakesh

Guests' Choice

Review Score

Based on 76 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    9.0

  • Staff

    9.6

  • Value for money

    8.9

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 19, 2025

    9.0
    A short visitit to Marrakesh
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 4 nights

    Everything was fine but the breakfast could be a little more varied from day to day -that is why I give 9 not 10 points.

    Very pleasant place ,full of local character .The people who work there are very helpful and make you so welcome !! A special big thank you to the gentleman who works a night shifts & breakfast time ( sorry , but I cannot recall his name right now) who did not speak much of English, but was always so helpful ,smiling & trying his best to communicate with us to make our stay more pleasant & trouble free. The location is just great too ! If we would ever go back to Marrakesh we would certainly like to stay there again !

    Stayed in July 2025

  • Reviewed: May 19, 2025

    10
    Amazing place to stay
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    I don’t have any negative comments to make

    The property is very nice and clean.

    Stayed in May 2025

  • Reviewed: April 12, 2025

    10
    I can highly recommend the hotel
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 5 nights

    The owners of the place were very helpful and friendly. Omar, one of the staff was exceptionally helpful and very nice. The Riad KP is beautiful.

    Stayed in April 2025

  • Reviewed: April 6, 2025

    10
    Great location, awesome place, unmatched hospitality
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff and the management were so friendly and helpful, thank you Mr Sharkawy!

    Stayed in April 2025

  • Reviewed: March 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Twin Room with Shower
    • Stayed 5 nights

    The swimming pool on the roof terrace was in a corner and enclosed in (Retractable) glass). Not sure how much sun you would get there. There were only 2 sunbeds and they were located on top of a steep spiral staircase. Would not be able to go up there if you are not nimble and slim. There were some nice tables and chairs on the "lower" roof terrace, but the view is over rooftops and the palace walls, so not ideal for watching the sunset.

    Great location as it was quiet and only 10 - 15 min walk to the main square or even shorter to some of the palaces. Omar was very helpful and attentive. The room was spacious and breakfast had small variations every day. Delicious orange juice and fruit salad.

    Stayed in March 2025

  • Reviewed: March 6, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    Friendly and helpful staff, excellent location, clean and a great breakfast!

    Stayed in March 2025

  • Reviewed: March 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    We loved to stay there, it was a central and cozy neighbourhood, the staff fulfilled all our needs and were so friendly We can highly recommend this beautiful Road

    Stayed in March 2025

  • Reviewed: February 16, 2025

    10
    I was made to feel very welcome. A lovely place to stay and I highly recommend staying here.
    • Leisure trip
    • Solo traveler
    • Twin Room with Shower
    • Stayed 2 nights

    I enjoyed my stay

    The breakfast was thoughtfully prepared. Very nice.

    Stayed in January 2025

  • Reviewed: February 15, 2025

    8.0
    Ideal place to stay for location
    • Leisure trip
    • Family with young children
    • Triple Room with Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    There wasn’t anything not to like.

    Great Raid close to everything you need to see. Staff very friendly and excellent service, especially Anne-Marie who was super helpful. Breakfast was also very good.

    Stayed in February 2025

  • Reviewed: February 12, 2025

    10
    Beautiful, calm, tasteful, clean stay at the riad kale polis.
    • Leisure trip
    • Couple
    • Triple Room with Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    The only small thing is we thought there would be a functional jacuzzi on the roof, and it was there, but it was not heated, so we did not end up going in it. It was unclear but it seemed maybe they only had it on in the summer?

    It was very quiet and removed from the chaos. The staff was very attentive. It was clean and beautiful.

    Stayed in February 2025

  • Reviewed: February 8, 2025

    8.0
    Fantastic and magical stay with extra attention from Omar!
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Shower didn’t drain that well and water would accumulate. The fridge in the room should have a sign saying you will be charged. Water should be complimentary. Also we opted not to have our rooms cleaned on a daily basis and didn’t have the full breakfast for 3 days, we could have been given a pass on the sprite and water but minor point. Also I would suggest giving new guests a quick orientation of the room.

    Staff were fantastic especially Omar! He went above and beyond to make us comfortable including giving us a breakfast snack early before breakfast hours!

    Stayed in February 2025

  • Reviewed: January 22, 2025

    8.0
    Lovely relaxing environment in a traditional place yet with all mod cons.
    • Leisure trip
    • Couple
    • Suite with Terrace
    • Stayed 7 nights
    • Submitted from a mobile device

    Prices for trips etc expensive via the riad compared with travel agent or booking direct. Very steep narrow spiral staircase to the upper deck of the roof terrace.

    Great location and a lovely riad. Tucked away so relatively quiet but still close for attractions, souks, restaurants etc. The team were all super helpful and friendly.

    Stayed in January 2025

  • Reviewed: January 1, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    It is a beautiful Riad in a great location - nothing to dislike.We were able to walk to all the sights easily.

    The Riad was very comfortable- a home from home. It is beautifully decorated with super facilities and we enjoyed a lovely breakfast every morning. Breakfast was provided even when we had to leave on early morning excursions. Maryam , Omar and staff went above and beyond to make us feel at home. I really have to compliment both Maryam and Omar. They were very engaging, friendly and helpful. Nothing was a problem. We had a delicious dinner on one of the nights - the best meal we had in Marrakech. Don't miss it!

    Stayed in December 2024

  • Reviewed: December 24, 2024

    10
    The staff the comfort and the atmosphere! Was everything for me made me feel at home :)
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The side streets locations

    The staff exceptional

    Stayed in December 2024

  • Reviewed: December 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No issues. We visited off peak while it was quiet.

    Central location but just away from the main hustle and bustle. Staff very friendly and helpful.

    Stayed in November 2024

  • Reviewed: November 23, 2024

    10
    Such an incredible place !
    • Leisure trip
    • Family with young children
    • Triple Room with Shower
    • Stayed 4 nights

    Nothing.

    We had such an amazing holiday here! Both Mustapha's made us feel so welcome and a part of the family during our stay. The Riad is lovely with a beautiful rooftop area and and nice cold pool as well. Mustapha the manager was great at suggesting and organising day trips and excursions throughout our time in Marrakech while Mustapha the attendant was so helpful and kind and our son has made a friend for life! The location was amazing and just a short walk away from everything we needed. Riad Kale Polis helped us create such amazing family memories of our time in Marrakech. I'm sure with the way our kids talk about this place they will be back someday again!

    Stayed in November 2024

  • Reviewed: November 10, 2024

    8.0
    Good central location
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Thiight we were offered a complimentary coffee on arrival only to find out had to pay for it the next day: just changed the moment. The meal was really not great and the wine expensive amd no water is complimentary. Taxi to the airport was way overpriced but easy as the Riad booked it and then helped us with both our bags, so helpful and guess worth the extra cost.

    Beautiful inside the courtyard. Room was wonderful. Mustafa, the reception guy, was so helpful and welcoming and nothing was too much trouble for him. Nice surprise to find the fabulous breakfast included in the price.

    Stayed in November 2024

  • Reviewed: November 7, 2024

    10
    We’re incredibly grateful to have found this gem and to have met such wonderful people in Marrakech. Highly recommended
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing we didn’t like about it.

    The staff were very helpful, nice, friendly. The Riad was very traditional, beautiful and charming. The location was perfect.

    Stayed in November 2024

  • Reviewed: October 30, 2024

    10
    Excellent hotel. Gave me safe base to explore Marrakesh
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    Very comfortable and great location

    Stayed in October 2024

  • Reviewed: October 4, 2024

    9.0
    A haven in the heart if Marrakesh
    • Business trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    It was a bit tricky to find as the gps on my phone wasn't working and you could not drive a car up to it. Though once I found it (3 minute walk from road) it was a delightful and romantic location away from the hustle and bustle.

    It was so peaceful there and I loved the rooftop pool and lounge. Miriam was so welcoming and really helped direct me around the town giving me a map. The welcome afternoon tea was a lovely touch and meant a lot to this one hot and tired traveller. She also booked an airport transfer which was very relaxing.

    Stayed in October 2024

  • Reviewed: July 1, 2024

    10
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 5 nights
    • Submitted from a mobile device

    Very good

    Stayed in June 2024

  • Reviewed: June 9, 2024

    10
    Blissful oasis in the heart of the Medina
    • Leisure trip
    • Solo traveler
    • Junior Suite
    • Stayed 8 nights
    • Submitted from a mobile device

    The staff were truly amazing and nothing was too much trouble. The riad soon felt like home with everyone being respectful of the peace and that exuded from the experience. The rooftop terrace is a tranquil haven from the hubbub of the Medina and perfect for quiet reading, sunbathing and relaxation. The location was perfect too and always just a gentle stroll from everything you'd want to experience in Marrakech.

    Stayed in June 2024

  • Reviewed: May 31, 2024

    10
    Fantastic! Highly recommend
    • Leisure trip
    • Family with young children
    • Triple Room with Shower
    • Stayed 6 nights
    • Submitted from a mobile device

    We had the most fantastic stay at Riad Kale Polis. Everyone is very welcoming, friendly and helpful and was attentive to our needs. We were welcomed with Moroccan mint tea on our arrival and throughout our stay they answered our questions and were so kind and helpful. I stayed in the Riad on my birthday and they very kindly left a sweet box of biscuits in the room - details like this when staying in a hotel are wonderful. It felt so homely and comfortable. It also felt very safe and secure. The room was a great size and the beds were comfortable, the breakfast that is included was lovely and the communal spaces on the rooftop and in the courtyard were wonderful. There was a nice, small pool on the roof which was great to dip into and cool off from a day spent in the sunshine. The location of the Riad is fantastic - a very short walk from the Bahia Palace, El Badi Palace and Saadian Tombs. It is also a short walk from the souks, Jemaa El-Fnna Square and Koutoubia Mosque. We also did two trips with Get Your Guide and the pick up location is at the roundabout at the end of the street. It is an excellent location and extremely convenient. The Riad itself is peaceful and calm. A great place to rest and recuperate from the hustle and bustle which is just outside. I would highly recommend staying at Riad Kale Polis, it felt like a home away from home and we thoroughly enjoyed our stay. A huge thank you to the wonderful team who made our trip so special!

    Stayed in May 2024

  • Reviewed: May 30, 2024

    10
    Fabulous from the minute we arrived. The Riad, the Hammam, the quad and Camel experience. Perfect
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 7 nights

    Nothing negative at all, it was brilliant.

    We couldn't have had a better placed Riad. Our hostess was extremely kind and accommodated us so very well. It was my daughters birthday and they made her a delicious cake to celebrate. I cannot reccommend this riad enough. Only minutes from the Ferblantiers square and a 5 minute walk to Place Jamma el Fnaa, amazing position, quiet and friendly people living in the street. We had restaurants and shops in Ferblantiers and ate and took cocktails in several of these. Service and prices were excellent.

    Stayed in May 2024

Showing 1 - 25

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