9.5

Reviews of Riad Kaya

Riad Zitoune Jdid, 57 Derb TbibMarrakech, Medina, Medina, 40000 Marrakech, Morocco

  • Julie

    Reviewed: 20 February 2023 · Stayed in December 2022

    Verified review

    The riad is very cute! It’s in the medina so close to everything. The Riad is open 24 hours and the staff takes perfect care of everyone.

    Nothing. Just be careful, you have to pay at the Riad. Booking is just holding the payment in case you’re not coming. Also their were something wrong with their bank account so I had to pay by cash but generally you can pay by card.

  • 7.0 Good
    Edoardo

    Reviewed: 13 February 2023 · Stayed in December 2022

    Verified review
  • Shahab

    Reviewed: 7 January 2023 · Stayed in November 2022

    Verified review

    The first room was acceptable and reasonably priced

    We asked to extend our stay for an additional night as we liked our room but we were told that we would have to move to a different room and for the same price. We accepted because we did not want to carry our things to a different location and we were expecting the same standard of room for the same price. we left our bags with the hotel and came back in the afternoon to our new Disappointing room! very little privacy and the shower and faucet did not work properly. We left that place feeling like we were conned. I would never stay here again!

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  • Aleksandr

    Reviewed: 15 December 2022 · Stayed in September 2022

    Verified review
  • Laura

    Reviewed: 15 December 2022 · Stayed in December 2022

    Verified review
  • Lydia

    Reviewed: 28 November 2022 · Stayed in November 2022

    Verified review
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  • 7.0 Good
    Jeff

    Reviewed: 26 November 2022 · Stayed in November 2022

    Verified review

    Most everything, including check-in and check-out.

    Shower head, holder was broken. So, it became a hand-held, shower. Also, a shower enclosure would have been good to have. Only one of the sink's faucet handles worked.

  • Natalia

    Reviewed: 26 November 2022 · Stayed in November 2022

    Verified review
  • Yinlai

    Reviewed: 24 November 2022 · Stayed in November 2022

    Verified review

    The location is very close to the central market and very quite. Staff are very helpful as well.

    The room do not have many window and is facing to garden, it goods to keep the room cozy and warm, but it not make enough fresh air. bathroom no door.

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  • David

    Reviewed: 24 November 2022 · Stayed in November 2022

    Verified review

    Todo. Perfect place to discover Marrkech old Town

  • Michal

    Reviewed: 21 November 2022 · Stayed in November 2022

    Verified review
  • Eldad

    Reviewed: 29 October 2022 · Stayed in October 2022

    Verified review
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  • Stefan

    Reviewed: 24 October 2022 · Stayed in September 2022

    Verified review

    It s very difficult to find the location. They didn't accept card payments just to extracharge you with fees. (that are discounted normally)

  • Sandy

    Reviewed: 23 October 2022 · Stayed in October 2022

    Verified review

    Everything

    The address on Google Maps is not correct.

  • Carles

    Reviewed: 18 October 2022 · Stayed in October 2022

    Verified review
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  • Ally

    Reviewed: 15 October 2022 · Stayed in October 2022

    Verified review

    The staff are so hospitable and friendly. The riad itself is stunning, really clean with a lovely authentic feel. They also let us leave our bags while we explored Marrakesh on the last day as our flight wasn’t until later. I would stay here again and again and recommend to anyone who is coming to Marrakesh.

  • Habiba

    Reviewed: 12 October 2022 · Stayed in October 2022

    Verified review
  • Michael

    Reviewed: 12 October 2022 · Stayed in October 2022

    Verified review

    Great location. Wonderful helpful staff. Good breakfast on the terrace.

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  • Louise

    Reviewed: 9 October 2022 · Stayed in October 2022

    Verified review

    The staff were probably the best aspect of the stay. They were, without exception, very friendly and helpful. Their spoken English varied but would do anything to help when needed The organising of taxis or trips was easy and never too much trouble. For example, we did have to wait for a late taxi on a couple of occasions and they brought out chilled water for while we waited. They also let us print our boarding passes for the flight home. Although we didn't do it, there is the option to have a meal in the riad and I'm sure it would be lovely. The room was adequate and had air conditioning although we didn't really need it because of the design of the old riads, which also meant the room was very quiet despite the noise in the city. The rooftop terrace was also adequate and we ate breakfast there daily. Breakfast was excellent and varied each day with a selection of breads/ pancakes/ omelette/ cakes/ fruit and jams, honey, oils to go with them. The coffee was a little unusual and not to my taste but the orange juice was delicious as it was throughout the trip

    The entrance to the riad is down a dead end alley and to be honest is a bit of a fright the first time you see it. It does make for a lovely surprise when the door opens into the interior however and it was always flawlessly clean outside and I never felt unsafe. Some slightly more comfortable seating wouldn't go amiss and there are only 2 loungers on the terrace. I realise that people are not going to Marrakech to chill out but the option would have been nice. The toilet in our room did rock a little disconcertingly but was always clean and the shower was large and if you wanted hot water (I certainly didn't !) There was always plenty of it. We did 2 tours organised by the riad and 2 through trip advisor. I would say the trip advisor ones were of a better standard but that could just have been the trips that we chose.

  • Anonymous

    Reviewed: 7 October 2022 · Stayed in September 2022

    Verified review

    super kind personel great rooftop breakfast atmospheric interiors

    it can get noisy during the night - other guest can be hearable

  • Johannes

    Reviewed: 7 October 2022 · Stayed in September 2022

    Verified review
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  • 7.0 Good
    Haidah

    Reviewed: 7 October 2022 · Stayed in October 2022

    Verified review

    Location is fantastic. Near to the main souk, shopping and food. Mr.Hamzah and Mr.Faisal are also very friendly and approachable

    There is no door to the toilet :(.

  • Rachida

    Reviewed: 5 October 2022 · Stayed in September 2022

    Verified review
  • Krisztianszeder

    Reviewed: 5 October 2022 · Stayed in October 2022

    Verified review

    I was very happy with everything from the clean room breakfast the staff where amazing ! Thank you !

    None .

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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