Reviews of Riad LALLA JIHANE
185, Derb Skaya, Issebtiynne, Medina, 40000 Marrakech, Morocco

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewIkram was so lovely and helpful. The plunge pool is lovely and cool on a hot day. The vibe and décore were perfect!
Nothing
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe Riad is in a quiet area, just a 10-minute walk from Jemaa el-Fnaa Square. We savoured a delicious Moroccan chicken tagine on our first night. Our room was cleaned daily, and the swimming pool was ideal for a refreshing dip. The Wi-Fi was reliable throughout our stay. The staff, especially Ikram and Hamsa, were very friendly and helpful, and Salah, the Riad's recommended taxi driver, was dependable. Kudos to the owner, Brahim, and his team. I highly recommend this Riad.
One has to be cautious in the Medina's maze-like market (Souk), as some scammers may demand for money if you ask for directions. Parking is not available at the Riad.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe staff were great especially Ikram and Hamza, they were helpful and welcomed us well. The owner Ibrahim welcomed us with a Moroccan dinner on our first night which was perfect. We enjoyed our stay at the Riad.
The location was a bit difficult at first but as you get used to it it will be easy. It was hard for the taxis to get to the Riad and it was a bit of a walk which was difficult for us especially if you have children and elderly people.
hello Nafissa, thanks for taking the time to share your wonderful review !we're glad everything met your expectations and hope to see you again soon . Nb ; regarding the location , i assure you that ours is the easiest and closest among all options here :) . thank you again :) :)
hello Nafissa, thanks for taking the time to share your wonderful review !we're glad everything met your expectations and hope to see you again soon . Nb ; regarding the location , i assure you that ours is the easiest and closest among… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewSpotlessly clean, plentiful breakfast with good choices. Plunge pool was delightful and refreshing in between excursions. Staff could not have done any more for us. Polite, courteous and professional in all aspects. Terrace breakfast / seating area were lovely. Wish we had made more use of the seating area in the evenings.
No specific negatives whatsoever. Do not be put off by the alleyway entrance. The local people helped guide us on first arrival and the vast majority were so polite.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe Riad was beautiful, we loved the detailing and staff was great. Everyone was attentive and helpful in planning our days. Ikram was there for us for anything we needed, from guiding us to the plaza our first day to helping us schedule spa services. The property is located in the medina so there is a lot of walking, keep that in mind.
hello linda ?glad you a great experience ! your feedback means a lot to us.we can't wait to host yoy again !!
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in July 2025
Verified reviewI had an amazing time during my stay on the road to Marrakech. The location was peaceful and charming, offering a perfect balance between calm and easy access to the city. The accommodations were clean, comfortable, and beautifully decorated with traditional Moroccan touches. The staff was incredibly welcoming and helpful throughout my stay, always ready to assist with a smile. I especially appreciated the delicious homemade and free dinner for our first night.
helle dear Aicha , thanks for your thoughtful review! we're delighted you had a great experience with us .your feedback is invaluable and we'll definitely take it into consideration for future improvements.we're looking forward to serving you better next time and hope you have a wonderful day .
helle dear Aicha , thanks for your thoughtful review! we're delighted you had a great experience with us .your feedback is invaluable and we'll definitely take it into consideration for future improvements.we're looking forward … Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewBeautiful riad, Nice people, good food, perfect
No complaints at all
hello Henricus; appreciate your review!we're happy you enjoyed your stay .looking forward to serving you better next time .
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe staff are wonderful, the room was very nice and stylish. The bed and bedding, one of the best so far. Great large TV with connectivity. The whole place felt clean. The roof terrace was nice. I cannot comment on breakfast as I left early. The Riad is a modern design, pleasing but if you want more traditional design....others may be better. Lovely tea and biscuits on arrival and early check in allowed and much appreciated.
Like many others I could not find the Riad, despite being in Marrakech 6 times. I had a pin drop but still no . Staff collected me from the main street, thankfully. The Riad opposite has a sign and a door label but not this one, at least label the door please . Location wise and I'm sure it will be disputed, but it is in a more "local" and less visited area, which feels unfamiliar..tho only. 10 mins walk from the square. The rooftop room , queen suite. Does have something on the roof above that makes a loud humming noise, didn't bother me overly but be aware. Breakfast is rigid times , if you have early trips it cannot be accomplished again I'm not bothered but be aware.
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewThe manager contacted me before we arrived which was a nice touch and gave advice on Marrakech. When you enter the riad it's like going to a peaceful oasis and you're greeted with Moroccan tea. The staff were very friendly and sweet, our room was very comfortable with great showers and we loved dipping in the pool. Rooftop area was nice for relaxing too.
Nothing
Hi Rachel, we appreciate your thoughtful review and are thrilled that you had a positive experience with us . your kind words mean a lot to our team , and we're grateful for customers like you who appreciate our hard work. hope to welcom you again .
Hi Rachel, we appreciate your thoughtful review and are thrilled that you had a positive experience with us . your kind words mean a lot to our team , and we're grateful for customers like you who appreciate our hard work. hope to welco… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewThe Riad was in a good location and within walking distance from a lot of things in Marrakech. It’s very new and clean and the staff do their best to accommodate all your needs! Mehdi in particular was very helpful when we had some issues with our room on the first night and was able to resolve them quickly and efficiently despite the holiday
It would have been nice for the extra tax that needs to be paid to be advertised upfront rather than at check in
hello saira, we appreciate your thoughtful review and are thrilled that you had a positive experience with us !!your kind words mean a lot to our team, and we're grateful for customers like you who appreciate our hard work !As for the tourist tax , it was epecified during the booking process that paymenet would be required immediately upon arrival . and thank you again hope to nsee you very soon .
hello saira, we appreciate your thoughtful review and are thrilled that you had a positive experience with us !!your kind words mean a lot to our team, and we're grateful for customers like you who appreciate our hard work !As for the t… Show more
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 9 June 2025 · Stayed in May 2025
Verified reviewThe welcome meeting was really good and the lady gave me a lot information's about Marrakech during my stay. The room was clean and comfortable. The breakfast was wonderful. I would stay there again.
hello Ricardo, appreciate your feedback ! we're committed to providing excellent service .
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewThe employees were all fantastic (shout out to Ikram and Midi) very attentive and available. The cinema session was really nice and the food was decent.
The swimming pool area was nice but could be better
hello Jose , thanks for your review!! we're delighted you had a positive experience with us
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewNice petite riad. Staff were very helpful and kind.
I was there for one night and all was good.
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewsuper friendly staff and clean and luxurious rooms with an amazing flair
hi Tobias; glad you're satisfied ! thanks for choosing us .
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewThe Pool and rooftop to relax.
hello Max , thanks for your review!! we're glad you liked it .
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewThis riad is absolutely beautiful and is located about a 10-minute walk from the city center. I came down with a severe cold as soon as I arrived in Morocco, and since it was a Sunday, it was difficult to find an open pharmacy. However, all the staff were incredibly helpful in helping me look for medicine, and thanks to them, I was able to recover and enjoy the rest of my trip. Ikram also kindly helped us arrange a taxi from the Agafay Desert. We received so much help and leave with wonderful memories.
Everything was great, but if I had to point out one thing, the breakfast didn’t quite meet our expectations.
hello my dear Sunghee , We're absolutely delighted to hear about your fantastic experience with us! Your review has truly warmed our hearts, and we're so grateful for customers like you who take the time to share their kind words. We're thrilled that you enjoyed [specific aspect they liked] and that our [product/service] met your expectations. Your satisfaction is our top priority, and we're committed to delivering exceptional quality and service with every interaction. Our team works tirelessly to ensure that every customer has an outstanding experience, and it's wonderful to know that our efforts are paying off. Thank you again for your wonderful review, and we can't wait to welcome you back again soon! We're looking forward to continuing to serve you and provide you with the best possible experience. Your loyalty and support mean the world to us, and we're honored to have customers like you!
hello my dear Sunghee , We're absolutely delighted to hear about your fantastic experience with us! Your review has truly warmed our hearts, and we're so grateful for customers like you who take the time to share their kind words. W… Show more
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewOur stay in Lalla Jihane was wonderful. the Riad is well maintained, has beautiful doors and window frames and a lot of small details that make it a delight.
hello pedro , thank you so much for your kind words we're thrilled you enjoyed our service . see you soon
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewIt was very clean and newly refurbished. Staff was exceptional. Ikram and Mehti made our stay very welcoming and comfortable. Ikram welcomed us with a traditional afternoon tea which was a new experience for us. All the staff is very accommodating. They provide taxi service and Salih was amazing. I highly recommend it. Thank you everyone for making us feel like a part of the family.
hello dear Jerneja , We truly appreciate your continuous support and trust in us. Your review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable. see you very soon !!!
hello dear Jerneja , We truly appreciate your continuous support and trust in us. Your review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products/service… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewI had a wonderful stay at RIAD LALLA JIHANE. The hotel is clean, tidy, and beautifully decorated. The atmosphere is peaceful and relaxing, and the dinner was absolutely delicious. The staff — Ikram, Mehdi, and two housekeepers — were incredibly friendly, always smiling, greeting us warmly, and providing excellent service. They made us feel completely at home with their attentiveness and kind communication. They were always willing to assist with anything we needed and even gave us helpful advice for preparing our trip to Marrakech before we arrived. The hotel’s taxi driver was also excellent — skilled, friendly, and a great conversationalist. Overall, it was a truly delightful experience. I highly recommend this riad to anyone visiting Marrakech!
hi dear Sawarisa , Wow ,thank you so much for your glowing review ! we're overjoyed you had an axceptional experience with us ! we're really speechless your kind words mean the world to us . thank you again for being an amazing customer! we're looking forward to serving you again .
hi dear Sawarisa , Wow ,thank you so much for your glowing review ! we're overjoyed you had an axceptional experience with us ! we're really speechless your kind words mean the world to us . thank you again for being an amazing cust… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewIt was perfect, everyone working here is extremely nice! Thank you for the great experience we would definitely book here again!
hello pauline, thank you so much for your kind words!!we're thrled yu enjoyed your stau with us. looking forward to welcoming you back soon.
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewThe service really was excellent. I was travelling alone and Mehdi made my stay so comfortable and lovely.
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewThe Riad was very beautiful and a great location to get to many things as a tourist. Breakfast was very tasty! All staff were welcoming and professional. I would just like to make a special mention to Mehdi for his attentiveness and making sure we both had everything. On arrival our taxi got stopped by the police after googling this is a normal thing. Mehdi was very kind and reassured us. He contacted our driver and explained what was going on. He was in contact communication and made us feel safer about the situation. Throughout, our stay Mehdi has been fab with cooking our meal and always having a smile on his face. Great work, I hope you get recognised for this as you have made our stay in Marrakech very pleasant with the service you have provided. Thank you to all other staff as well.