breakfast to be more varied

staff friendly

Stayed in April 2025

The shower was very hit and miss. Jumped from freezing cold to really hot or just tepid dribble. Quite a lot of sound coming from the square music wise. But to be fair that’s what we wanted. Literally 1 minutes walk from Jemma El Fnaa square.

Can’t fault Houssam, Omar or the ladies that prepared breakfast. They were the nicest most helpful people.

Stayed in March 2025

It is near the main square and drumming continued until after midnight so it was difficult to sleep. Breakfast was very carb heavy. Some fruit would be nice...an orange or an apple? I wanted to relax on the roof but it was being renovated so it was not possible to sit there and there was no warning of this.

The staff were very helpful and friendly. I could leave my bags there safely during the day. Room was comfortable. Shower was good.

Stayed in December 2024

Communication via email could be better. The WiFi was poor and was only usable at specific times. The next part is not related to the hotel but rather to the transfer service. The arrival was quite stressful - we stood in line for passport control for 5.5 hours. The driver didn’t wait for us that long (which is logical) and asked us to contact him when we are done. However, when we were done with passport control, we couldn’t reach him nor the riad by phone. Eventually, we took a taxi, and once we found the riad, there were no further issues.

Friendly staff who took care of us - we got something to eat even though the kitchen was already closed. Breakfast was a great start to the day. The rooms are beautifully decorated, and the interior is lovely. The riad also organized the transfer from the airport, including baggage transport on the pedestrian part of the route.

Stayed in November 2024

Some staff didn’t really seem to know what was happening so for example when we checked in it was all a bit confusing. They were nice enough though and it wasn’t enough to impact the stay. Unfortunately the roof terrace was out of order as there were renovations next door.

The room was clean and nicely presented. The highlight was Ahmed who was an absolute asset to the riad helping us wherever and whenever needed.

Stayed in October 2024

The bedroom floor was quite dusty and we stayed 3 nights and there was no cleaning done. Despite being advertised as such, there was no rooftop area with recliners. We assume as it was starting to be out of season they were renovating the room on the same floor as ours and so the roof top areas were full of building materials instead. Also the card machine wasn't working, so we were asked to pay for the accomadation in.cash, the day after we arrived.

Very friendly and amenable staff and the hotel location is close to the main square but far away enough to be quiet. We had a pretty room on the top floor of the house with a little table and chairs to sit outside. The room.had good air conditioning. There was also a nice traditional breakfast included.

Stayed in September 2024

The riad is two steps away from Jeema El Fna so thats amazing! Everyone that works there is super friendly and it’s been wonderful talking to them.

Stayed in July 2024

Stupidly massive key ring. Maybe on purpose so people don't take the key with them. Hotel is beautiful but in my opinion rooms and dining space are too small. Bathroom is actually ok.

Well located. Clean. Quiet. Friendly staff.

Stayed in April 2024

NA

Great location & Good service!

Stayed in April 2024

Nice structure just in front of Place Jemaa. Very central but a little noisy. Unfortunately there are quite a few of creeks

Stayed in February 2024

The wifi was variable in our part of the building, right up the top.

Room was lovely with the terrace and view over the main square. The breakfast was excellent and typically Moroccan, which we loved.

Stayed in December 2023

Nothing in my opinion it was an exceptional experience

The staff was very friendly and the traditional facilities were actually amazing

Stayed in July 2023

Coffee is terrible!

My room was really pretty and the bed was comfy. Good light for reading. The big square is nearby so I could hear all the sounds and even watch the hullabaloo from the rooftop.

Stayed in June 2023

The room was a bit small. Being next to the square, prices were a little higher. If you walk a little further you can find better prices, mostly in quiet neighbourhoods

Helpful and friendly staff. Next to the Jamaa al Fna square, great view from the terrace. Beautiful and clean room with nice decorative items.

Stayed in March 2023

I booked online and because I didn’t have Euros to pay in person, I had to go to an ATM to withdraw cash. Since ATMs don’t give small bills, I wasn’t able to tip until the next day, which I think was a faux pas. One of the staff members was much friendlier when I tipped on my way out the next day, but until then, I don’t think she liked me very much. Everyone else I met was super friendly though. Breakfast was good but not what I’d expect for what I paid for the room, just bread and pastries. I had a better breakfast experience at a couple of places where I paid half the price (in other cities) where the rooms were not as nice.

I love how close it is to everything! I booked at the last minute, and the staff was very accommodating regarding the situation. The room itself was beautiful and very comfortable. I only stayed for one night, but it was a good experience overall. When I asked about massage/hammam, Mohamed was kind enough to take me there so I didn’t get lost since it was later in the day. He also spoke a surprising amount of English, whereas I had the opportunity to practice my French more with some of the other staff members.

Stayed in February 2023

nothing really.

it was nice and clean, located right next to the main square in the old medina.

Stayed in December 2022

Having to leave

Everything

Stayed in July 2025

Lovely staff, beautiful interior and close to Jemma el-Fna

Stayed in July 2025

The telephone listed on booking.com it is a French number, and the location wasn’t correct

The position and the friendly staff and the food

Stayed in June 2025

Is was very good staf is always there to help u. Room big and confy.

Stayed in June 2025

The staff member Houssam was helpful in many ways. Nothing was a problem.

Stayed in March 2025

Really fresh breakfast, very friendly staff who were really helpful giving directions to things, recommending restaurants, offering to arrange our transfer to our next hotel.

Stayed in March 2025

The staff were honestly so lovely and the location is great. Clean room and affordable price!!

Stayed in March 2025

My room, the balcony view of the square, amazing location and Omar was a great host. He helped recommend restaurants and helped me get a hammam, nothing was too much trouble for him. Thank you to Omar and the team

Stayed in February 2025