Derb Sidi Messaoud 111, Medina, 40000 Marrakesh, Morocco
#607 of 1,304 hotels in Marrakesh
Guests' ChoiceBased on 108 hotel reviews
8.9Cleanliness
9.3
Comfort
9.1
Location
8.3
Facilities
9.0
Staff
9.8
Value for money
8.9
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 4, 2025
Joanna
AustraliaThis is a delightful Riad in a great location. The staff are all very welcoming, kind and helpful. The rooms are very comfortable and delicious meals. I highly recommend.
Stayed in September 2025
Reviewed: August 15, 2025
Sebastian
FranceGood location in an authentic neighborhood. Walking distance to entertainment, restaurants etc
Stayed in August 2025
Reviewed: July 8, 2025
Ruba
Saudi ArabiaAC it is not cold enough
The staff is so nice Quiet place
Stayed in July 2025
Reviewed: June 23, 2025
Giuseppe
United Kingdom-
Great
Stayed in June 2025
Reviewed: June 12, 2025
Keith
AustraliaGreat location inside the Medina but still quiet and peaceful. Welcome tea was delicious and breakfast was a typical Moroccan breakfast which was great to start your day. Would definitely recommend to a friend
Stayed in June 2025
Reviewed: May 22, 2025
Chand
Canadathey don’t take visa and there was a very minor issue with AC once but they fixed it right away anyway.
Prior to coming, we had a bad experience with a different riad and so we moved here. The staff was super friendly and kind and the pool was so nice after a long hot day at the souks (they even gave us free drinks while using the pool). The rooftop is super nice and has a really nice view of Marrakech. Me and my friend were staying together and the bathroom was bit open, but we didn’t mind honestly because it was such a beautiful room and comfy.
Stayed in May 2025
Reviewed: April 19, 2025
Stacy
United Statesit was clean and the staff was very nice and gave out good information
Stayed in April 2025
Reviewed: January 13, 2025
Nick
United StatesNothing
Riad Shambala was an amazing place to stay! Rabiaa was a very helpful host who went out of his way to make us feel welcome and comfortable. Breakfast was provided along with tea throughout the day, the Riad is on the doorstep of the medina and easy to access, the room was exactly what we wanted and the rooftop and pool were stunning. My wife and I loved the stay! Thanks Rabiaa
Stayed in January 2025
Reviewed: January 7, 2025
Natasha
United KingdomNothing!
Rabia welcomed & hosted us as if we were family. His colleagues were also outstanding & the riad was kept exceptionally clean & well attended. Comfortable beds in traditional style bedrooms, plenty of bedding for colder nights, lots of very hot water. A lovely rooftop & courtyard. The location in the Medina is excellent. It was a privilege & a pleasure to stay at Riad Sgambala
Stayed in January 2025
Reviewed: January 1, 2025
Gaetano
FrancePrice a little expensive
Perfect stay for a trip to Marocco. The owner is the best helper. He can find everything, just ask.
Stayed in December 2024
Reviewed: December 13, 2024
Andreanne
United StatesThe heart of this riad truly comes from its staff. We felt very welcomed and supported by Rabia, who also helped to coordinate our day-trip to Essaouira. It was a sanctuary to come back to the riad after a busy day visiting the city. The hotel breakfast was also delicious. We were originally concerned by the comments that discussed loud noise (we even packed ear plugs just in case), but we were not disturbed by the noise in our rooms. The riad has two rooftop terraces that we didn't immediately notice from the photos, which we loved. It is also lot brighter during the day in the courtyard than the pictures seem to show, which we were pleasantly surprised by.
Stayed in November 2024
Reviewed: December 3, 2024
Aoife
IrelandThe best thing about the riad was the staff! They were so nice and kind and extremely helpful! Rabia informed us of everything to do as well as giving us some tips with taxis airport everything! Such genuine and lovely people! Would stay again 100% 💕
Stayed in November 2024
Reviewed: November 28, 2024
Maximilian
GermanyThe guys at the reception were incredible friendly and helpful
Stayed in November 2024
Reviewed: November 26, 2024
Sala
ItalyPoor noise insulation
Nice building nice room
Stayed in November 2024
Reviewed: November 19, 2024
Roberta
United KingdomNothing
I liked everything. The style of the place, the location, the staff. All perfect. Super clean homely feeling. I will come again and I will recommend it to my friends.
Stayed in November 2024
Reviewed: November 7, 2024
Anne
GermanyThe riad is situated in the outer part of the medina. Everything can be reached in walking distance but it is more quiet than right in the center, which is nice. Also Radi and his colleague are very friendly and extremely helpful with booking trips and recommendations for the city.
Stayed in November 2024
Reviewed: October 23, 2024
Ines
PortugalThank you for welcoming us so well at riad, it felt like we were at home. It was an incredible experience and you are very good people, thank you for everything! We'll definitely be back, thank you ☺️
Stayed in October 2024
Reviewed: October 21, 2024
Evelin
HungaryThe riad has a good location and it’s the best riad in Marrakech!!! Everyone was so kind,helpful and friendly!! The riad was always so clean. The breakfast was tasty, and they have the best tea. The rooftop has an amazing 360° view for the city, and it’s the best spot for the sunset. We are 100000% satisfied and we can only recommend this riad! I will definitely go back.
Stayed in October 2024
Reviewed: July 2, 2024
Michael
United KingdomNothing that could be helped. Sometimes walking to the Riad wasn't the most comfortable at night. But this made the Riad even more of a hidden gem.
Rabi3 was a very good host. Polite and helpful and gave great advice on how to conduct ourselves in the area. He was helpful in our booking of cabs and also in the discussion of deals we had made for the packages we booked. The cook was a lovely lady when it came to making breakfast and very helpful as there were mornings where we needed an earlier breakfast as we were going away for a tour.
Stayed in June 2024
Reviewed: June 25, 2024
Duarte
PortugalEverything was excellent
Everything is as shown in the pictures, the staff is amazing and the place itself is beautiful and relaxing. Breakfast was prepared fresh everyday and the host was always available to help or to give tips of places to visit. Super recommended!
Stayed in June 2024
Reviewed: June 19, 2024
Huyen
CanadaAmazing team who made you feel like family from the moment you step into the door. It's a beautiful Riad with only 5 rooms that it offers a close and personable experience to engage in the space or with hosts/guests inside. Mohamad was an exceptional host and kindly offered breakfast with an early check-in as it was available, provided travel advice & options at my leisure (was not pushy with tours as I've experienced with some other riads), and even welcomed me to try his amazing couscous when he knew I worked through some meals. Dining in the Riad for breakfast in the courtyard was picturesque viewing the dip pool and sunsets on one of the two terraces was also a beautiful escape from the busy Medina which was located a short 10 minute walk. The room I had was spacious and gorgeously decorated with a spa tub and robes. I couldn’t have asked for a better experience for a home away from home, the comfort of being able to be apart of their guesthouse, and a family who welcomed me in so lovingly from Mohamed to his friendly cousin to finally beautifully sweet Naima who gifted me a farewell token. 💞 #scatterbrain
Stayed in June 2024
Reviewed: May 31, 2024
Ken
AustraliaArea was not good, and o can could drive through
Breakfast was good, room and atmosphere was hood too
Stayed in May 2024
Reviewed: May 23, 2024
Jennifer
SpainWe really appreciate the hospitality of our hosts. They were be so kind with us all time. The breakfast was super nice every day and we loved our room. The riad has a nice rooftop and you can find a place to rest from the city. They helped us with recommendations and also some advices before leaving. High recommended! Hope to get back.
Stayed in May 2024
Reviewed: March 23, 2024
Bastante
SpainI loved the place, everything was better than expected, Redouane and his team in the Riad and abroad just made it easier and more enjoyable. They organise trips to the despert and also make the best tea I tried in Marrakech. Special thanks to my dear friend Abdul. Will try to be back soon.
Stayed in March 2024
Kokkola, Finland
Armação de Pêra, Portugal
Nova Levante, Italy
Ráfales, Spain
Klaten, Indonesia
Estoril, Portugal
Havdrup, Denmark
Sigiriya, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content