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Reviews of Riad Shambala

Derb Sidi Messaoud 111, Medina, 40000 Marrakesh, Morocco

#607 of 1,304 hotels in Marrakesh

Guests' Choice

Review Score

Based on 108 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    8.3

  • Facilities

    9.0

  • Staff

    9.8

  • Value for money

    8.9

  • Free Wifi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 4, 2025

    10
    Exceptional
    • Solo traveler
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This is a delightful Riad in a great location. The staff are all very welcoming, kind and helpful. The rooms are very comfortable and delicious meals. I highly recommend.

    Stayed in September 2025

  • Reviewed: August 15, 2025

    9.0
    Beautiful Riad in authentic neighborhood
    • Leisure trip
    • Family with young children
    • Senior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Good location in an authentic neighborhood. Walking distance to entertainment, restaurants etc

    Stayed in August 2025

  • Reviewed: July 8, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Senior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    AC it is not cold enough

    The staff is so nice Quiet place

    Stayed in July 2025

  • Reviewed: June 23, 2025

    10
    Ev great
    • Leisure trip
    • Family with young children
    • Senior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    -

    Great

    Stayed in June 2025

  • Reviewed: June 12, 2025

    10
    Great peaceful location while still being close to everything
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location inside the Medina but still quiet and peaceful. Welcome tea was delicious and breakfast was a typical Moroccan breakfast which was great to start your day. Would definitely recommend to a friend

    Stayed in June 2025

  • Reviewed: May 22, 2025

    10
    After a disappointing experience at another riad, we moved to Riad Shambala—and we’re so glad we did. From the moment we
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    they don’t take visa and there was a very minor issue with AC once but they fixed it right away anyway.

    Prior to coming, we had a bad experience with a different riad and so we moved here. The staff was super friendly and kind and the pool was so nice after a long hot day at the souks (they even gave us free drinks while using the pool). The rooftop is super nice and has a really nice view of Marrakech. Me and my friend were staying together and the bathroom was bit open, but we didn’t mind honestly because it was such a beautiful room and comfy.

    Stayed in May 2025

  • Reviewed: April 19, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite (2 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    it was clean and the staff was very nice and gave out good information

    Stayed in April 2025

  • Reviewed: January 13, 2025

    10
    Rabiaa was an amazing host
    • Leisure trip
    • Couple
    • Junior Suite (2 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Riad Shambala was an amazing place to stay! Rabiaa was a very helpful host who went out of his way to make us feel welcome and comfortable. Breakfast was provided along with tea throughout the day, the Riad is on the doorstep of the medina and easy to access, the room was exactly what we wanted and the rooftop and pool were stunning. My wife and I loved the stay! Thanks Rabiaa

    Stayed in January 2025

  • Reviewed: January 7, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing!

    Rabia welcomed & hosted us as if we were family. His colleagues were also outstanding & the riad was kept exceptionally clean & well attended. Comfortable beds in traditional style bedrooms, plenty of bedding for colder nights, lots of very hot water. A lovely rooftop & courtyard. The location in the Medina is excellent. It was a privilege & a pleasure to stay at Riad Sgambala

    Stayed in January 2025

  • Reviewed: January 1, 2025

    10
    Worth visiting
    • Leisure trip
    • Travelers with friends
    • Senior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Price a little expensive

    Perfect stay for a trip to Marocco. The owner is the best helper. He can find everything, just ask.

    Stayed in December 2024

  • Reviewed: December 13, 2024

    9.0
    A sanctuary in the bustling city
    • Business trip
    • Couple
    • Junior Suite (2 Adults)
    • Stayed 7 nights

    The heart of this riad truly comes from its staff. We felt very welcomed and supported by Rabia, who also helped to coordinate our day-trip to Essaouira. It was a sanctuary to come back to the riad after a busy day visiting the city. The hotel breakfast was also delicious. We were originally concerned by the comments that discussed loud noise (we even packed ear plugs just in case), but we were not disturbed by the noise in our rooms. The riad has two rooftop terraces that we didn't immediately notice from the photos, which we loved. It is also lot brighter during the day in the courtyard than the pictures seem to show, which we were pleasantly surprised by.

    Stayed in November 2024

  • Reviewed: December 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The best thing about the riad was the staff! They were so nice and kind and extremely helpful! Rabia informed us of everything to do as well as giving us some tips with taxis airport everything! Such genuine and lovely people! Would stay again 100% 💕

    Stayed in November 2024

  • Reviewed: November 28, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • Junior Suite (2 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    The guys at the reception were incredible friendly and helpful

    Stayed in November 2024

  • Reviewed: November 26, 2024

    9.0
    Relaxing and welcoming place to hide from the city caos
    • Leisure trip
    • Couple
    • Senior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Poor noise insulation

    Nice building nice room

    Stayed in November 2024

  • Reviewed: November 19, 2024

    10
    Super!
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    I liked everything. The style of the place, the location, the staff. All perfect. Super clean homely feeling. I will come again and I will recommend it to my friends.

    Stayed in November 2024

  • Reviewed: November 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Senior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The riad is situated in the outer part of the medina. Everything can be reached in walking distance but it is more quiet than right in the center, which is nice. Also Radi and his colleague are very friendly and extremely helpful with booking trips and recommendations for the city.

    Stayed in November 2024

  • Reviewed: October 23, 2024

    10
    Perfect!!!
    • Leisure trip
    • Couple
    • Junior Suite (2 Adults)
    • Stayed 7 nights
    • Submitted from a mobile device

    Thank you for welcoming us so well at riad, it felt like we were at home. It was an incredible experience and you are very good people, thank you for everything! We'll definitely be back, thank you ☺️

    Stayed in October 2024

  • Reviewed: October 21, 2024

    10
    Best riad in Marrakech
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The riad has a good location and it’s the best riad in Marrakech!!! Everyone was so kind,helpful and friendly!! The riad was always so clean. The breakfast was tasty, and they have the best tea. The rooftop has an amazing 360° view for the city, and it’s the best spot for the sunset. We are 100000% satisfied and we can only recommend this riad! I will definitely go back.

    Stayed in October 2024

  • Reviewed: July 2, 2024

    8.0
    Nicely located Riad in old town.
    • Leisure trip
    • Couple
    • Junior Suite (2 Adults)
    • Stayed 3 nights

    Nothing that could be helped. Sometimes walking to the Riad wasn't the most comfortable at night. But this made the Riad even more of a hidden gem.

    Rabi3 was a very good host. Polite and helpful and gave great advice on how to conduct ourselves in the area. He was helpful in our booking of cabs and also in the discussion of deals we had made for the packages we booked. The cook was a lovely lady when it came to making breakfast and very helpful as there were mornings where we needed an earlier breakfast as we were going away for a tour.

    Stayed in June 2024

  • Reviewed: June 25, 2024

    10
    Amazing riad with amazing hosts, book you stay here!
    • Leisure trip
    • Couple
    • Senior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was excellent

    Everything is as shown in the pictures, the staff is amazing and the place itself is beautiful and relaxing. Breakfast was prepared fresh everyday and the host was always available to help or to give tips of places to visit. Super recommended!

    Stayed in June 2024

  • Reviewed: June 19, 2024

    10
    Exceptionally kind hosts and beautiful Riad with pool, courtyard & roof deck
    • Leisure trip
    • Solo traveler
    • Senior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Amazing team who made you feel like family from the moment you step into the door. It's a beautiful Riad with only 5 rooms that it offers a close and personable experience to engage in the space or with hosts/guests inside. Mohamad was an exceptional host and kindly offered breakfast with an early check-in as it was available, provided travel advice & options at my leisure (was not pushy with tours as I've experienced with some other riads), and even welcomed me to try his amazing couscous when he knew I worked through some meals. Dining in the Riad for breakfast in the courtyard was picturesque viewing the dip pool and sunsets on one of the two terraces was also a beautiful escape from the busy Medina which was located a short 10 minute walk. The room I had was spacious and gorgeously decorated with a spa tub and robes. I couldn’t have asked for a better experience for a home away from home, the comfort of being able to be apart of their guesthouse, and a family who welcomed me in so lovingly from Mohamed to his friendly cousin to finally beautifully sweet Naima who gifted me a farewell token. 💞 #scatterbrain

    Stayed in June 2024

  • Reviewed: May 31, 2024

    8.0
    Overall, was pretty good, but area was disappointing
    • Leisure trip
    • Couple
    • Senior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Area was not good, and o can could drive through

    Breakfast was good, room and atmosphere was hood too

    Stayed in May 2024

  • Reviewed: May 23, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite (2 Adults)
    • Stayed 7 nights
    • Submitted from a mobile device

    We really appreciate the hospitality of our hosts. They were be so kind with us all time. The breakfast was super nice every day and we loved our room. The riad has a nice rooftop and you can find a place to rest from the city. They helped us with recommendations and also some advices before leaving. High recommended! Hope to get back.

    Stayed in May 2024

  • Reviewed: March 23, 2024

    10
    In a Riad in the midle of the Medina, feeling at home.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I loved the place, everything was better than expected, Redouane and his team in the Riad and abroad just made it easier and more enjoyable. They organise trips to the despert and also make the best tea I tried in Marrakech. Special thanks to my dear friend Abdul. Will try to be back soon.

    Stayed in March 2024

Showing 1 - 25

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