Derb Jamâa n°165, Arset Moussa, Medina, 40000 Marrakesh, Morocco
#629 of 1,304 hotels in Marrakesh
Guests' ChoiceBased on 14 hotel reviews
9.6Cleanliness
9.2
Comfort
9.6
Location
9.9
Facilities
9.7
Staff
9.7
Value for money
9.7
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 14
Reviewed: July 19, 2025
Riaz
United KingdomExcellent property. Great hosts
Stayed in July 2025
Reviewed: June 6, 2025
Matei
RomaniaThere is a lot of dust in Morocco and, as the roof is covered with a tarp, some gets inside the Riad.
Emmanuel is a great host, he waited for us with a traditional (and delicious) morrocan tea mint. We've gotten all the help we needed with recommendations (restaurants, places to visit, print shops). He even arranged an airport pickup for us! Rooms look amazing, the terrace is a great addition. Kitchen is well equipped, beds are comfortable. The location is really close to all the souks and good restaurants as well as most meeting places for activities in Marrakech. We didn't use the jacuzzi.
Stayed in June 2025
Reviewed: May 16, 2025
Julie
SpainFantastic location, friendly and very helpful hosts.
Stayed in May 2025
Reviewed: May 16, 2025
Λαμπροσ
GreeceWe communicated excellently with the host through Whatsapp. He responded very fast and was always keen to help us. The breakfast was delicious, and the girls who served it were very sweet. All in all, we had a perfect experience staying in this Riad and would hands-down suggest it to everyone.
Stayed in May 2025
Reviewed: May 8, 2025
Aparajeeta
IndiaThe jacuzzi did not work.
Very helpful and kind host. Loved the design of the Riad.
Stayed in May 2025
Reviewed: January 20, 2025
Vladislav
IrelandWe loved everything. I only gave reduced score for comfort because in one of the rooms we couldn't manage to get a hot water in the shower (what wasn't a big deal for us, since we could use other bathrooms). Also, although the property is generally kept very clean, it might be difficult to keep the ground floor tiles immaculate, so I wood recommend wearing shoes or sleepers, while on the ground floor.
The living room has a lovely atrium that gives a sense of space and each of three bedrooms come with an en-suite. All amenities you may think of are there, in addition there was a basic food selection to make you comfy tea or coffee. The hosts were exceptionally welcoming and helpful. We ordered breakfast for one morning, which was waiting for us by the time specified and was lovely. Location was very convenient, on one hand close to the Jemaa el-Fnaa (the main market square) and Bahia Palace, on the other, just a short work from a taxi drop-off (as opposed to many other places hiding deeper inside the Medina - you can imagine you wouldn't like having to push your big suitcases through narrow cobblestone roads, especially amidst a Summer heat).
Stayed in January 2025
Reviewed: January 8, 2025
Poloutenko
United KingdomEverything
Stayed in January 2025
Reviewed: January 4, 2025
Enache
DenmarkWay to little time spent there 🫣😊
The property is located in a perfect location, close to Jamaa el Fna square, Bahia palace and the famous Medina streets. It is clean spacious and it has everything you need to feel yourself at home. It gives you the worm welcome with a very spacious living room with a beautiful and well equipped kitchen, 3 quite large and elegant bedrooms upstairs and a very nice rooftop terrace. It is amazing everything 😊. The host is extremely helpful and kind , and is like talking to a friend every time. He also provides a lot of information about places and how to make your stay very pleasant. Thank you Emanuel by being an amazing host 🤗😘. Everything is like in the picture even better when you see it. It totally worth the price and the nice experience there. I totally recommend it for couples families or groups. So sorry we couldn’t stay more but definitely when we return to Marrakech it will be the same place we want 🤗😊
Stayed in January 2025
Reviewed: December 25, 2024
Hugh
United KingdomEverything perfect.
Lovely and spacious. Very comfortable. AC / heating worked well. And help throughout our stay with anything we needed. Emmanuel was amazing.
Stayed in December 2024
Reviewed: December 24, 2024
Shifa
United KingdomI can't fault anything; we felt looked after, any issues were dealt with and great care was taken to ensure we were comfortable here.
Riad Mumtaz is a beautifully decorated and well equipped home. It felt like a home-from-home experience with a working kitchen and welcoming cosy interiors. The home is perfect for families due to the cleanliness which was important for our family of three children 8, 5 and 1 who enjoy playing on the floor most of the time and Mumtaz is very spacious for this. The kitchen facilities are excellent. A lifesaver for doing the laundry (when you've got messy children) and the stove allowed me to cook and try the local Moroccan produce for myself. It was also very handy when the baby wanted hot milk at 10pm or I wanted to warm up some food. I actually cooked some curries because I knew we'd miss home-cooked food and it was a good decision. The beds are comfortably firm and offer great support after a long day. A loo and shower in every room is very useful! The rooftop has lovely views all the way to the Atlas Mountains plus a hot tub for the evening! However before I end, I must give credit to Emmanuel, the homeowner and the lovely family Saida, Faiza and Ahmed who housekeep here. Emmanuel is accessible via WhatsApp all the time and he is a treasure trove of knowledge. He was our person who advised, arranged, liaised and checked up whenever and whatever I needed before and during our stay. The communication with him made me feel secure and confident about booking his home. Our stay was tailored for us and very kindly altered by Emmanuel when we had flight trouble. We will not have had this personal experience and communication if we had booked a shared Riad anywhere else in Marrakech. For that we are deeply thankful. In addition the housekeeping family are so lovely and welcoming. They got to us in 5 minutes when we called them about something we couldn't work out at midnight! Much love to them, I felt my family were well looked after but also we had the privacy of a home to ourselves. The best of both worlds.
Stayed in December 2024
Reviewed: April 20, 2025
Michelle
United KingdomHot tub could have been cleaner.
Great location and plenty room for the whole family. Owners were very responsive via Whatsapp and gave brilliant advice and information to make the most of our trip.
Stayed in April 2025
Reviewed: April 27, 2025
Natasha
United KingdomThere are no comments available for this review
Stayed in April 2025
Reviewed: January 5, 2025
Lidia
GermanyThere are no comments available for this review
Stayed in January 2025
Showing 1 - 14
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content