The shower was a bit small and the water pressure in the shower was low but not unbearable. I really hated that I had to leave!

Location. Cleanliness. Staff…The staff in particular were great. Marium, Zakariya, Adul Rahman, Lubna, Rida were all great tended to all our requests and needs. They kept property clean and comfortable. Great job Guys you are amazing.

Stayed in July 2025

While we loved being so close to everything, the specific location of the Riad, left a bit to be desired. It was not on a bigger street but off an alley with some other Riads and shops. It took a bit of getting used to this, but after a couple of days, we were accustomed to it. They have cameras on the outside and no matter the time of our return were ready to let us in as soon as we arrived.

Wonderful Riad with exceptional service. I travelled with my family including two children 9 and 6. The Riad helped us to arrange transportation from the airport. I recommend this as the Riad May be a bit challenging to find the first time. We were welcomed by tea with Zach who gave us an orientation to the Riad and the area. Zach was incredibly warm, welcoming, and helpful throughout the stay. We stayed in the presidential suite which is a two level suite in a more private part of the Riad. We had our own little courtyard and balcony on the second level. The Riad is beautiful and the rooms were lovely and cleaned daily. This was perfect for our family sufficient privacy and a lot more space than we would typically have at a resort. All the staff worked hard to make the stay as comfortable as possible. Abdur-Rahman was so helpful and kind. He helped arrange for someone to launder our clothes and facilitated drop off and pickup. Clothes wet ready within 24 hours. I had a mild knee injury after a hike and he helped me to get ice for my knee and arranged for my breakfast to be served in our room instead of the third floor terrace. All and all a wonderful and experience!

Stayed in July 2025

- the pool had too much chlorine in it which made our eyes burn. The kids did enjoy it very much but went in it the one time.

- location is great - staff are very friendly - the family ‘Naya’ room with its own courtyard is very nice and private for families with children. - All rooms and bathroom were clean. Comfy pillows and good bedding. - breakfast was lovely and they also catered for those of us who are gluten free & needed non dairy milk (must be requested and possible extra charge) - kids enjoyed the pool

Stayed in July 2025

Seriously nothing negative to say. They crushed it!

The staff was extremely helpful every step of the way. They provided a Champions League Championship watch party when we asked about it. They walked and got us stamps for postcards and personally escorted us to a massage they arranged for us. I cannot say enough about the helpfulness of the team. They made our trip even more special.

Stayed in June 2025

They was very welcoming from the moment u arrive they couldn't do enough for you the riad was absolutely beautiful couldn't fault it at all. The area was perfect everything u wanted to go see was in walking distance

Stayed in May 2025

The staff were great!! Super kind and hospitable.

Stayed in June 2025

Property was beautiful! It’s crazy you come through the alley ways and then step into this beautiful Riad!

Stayed in June 2025

A beautiful riad and absolutely excellent service! We stayed at Naya Nour for 3 nights and enjoyed every minute of it. The staff were so helpful and friendly, many thanks to Abderhmane and the team for making it such a special trip for us. The location was perfect, within walking distance to the souks and the food was delicious, we especially enjoyed the breakfast on the roof each morning. We definitely recommend staying here for a relaxing trip

Stayed in June 2025

Nothing.

Everything! Hospitality, breakfast, rooms, amenities, location all excellent!

Stayed in June 2025

Nothing. Everything was great.

It was clean with a beautiful aesthetic. They offered a quiet and peaceful sanctuary in the midst of a busy city. The staff were kind, considerate and friendly. I would recommend this Riad to anyone looking for a relaxing weekend getaway.

Stayed in May 2025

It was perfect / the pool area is not big so it might be crowded in some moments

Atmosphere Staff Quality Service

Stayed in May 2025

Water power in bathroom is weak

Nice a d spacious room, good environment, location is good

Stayed in May 2025

Everything. Awesome riad, quiet and wonderful.

Stayed in May 2025

Bed linen and towels are tried (towels were almost gray). Breakfast is modest, served on the terrace with a lot of bees, water is not included in the breakfast.

Stylish and atmospheric raid in Medina. Polite and friendly staff, authentic rooms, nice entrance area with a pool.

Stayed in May 2025

This Riad will undoubtedly take your breath away with its absolutely stunning and authentic Moroccan decor! Thank you to the lovely team at Riad NayaNour who ensured we received top service and enjoyed our stay. Each member of staff is extremely helpful and friendly - they really make you feel at home. Will definitely visit again.

Stayed in May 2025

Nothing

The staff were amazing! The breakfast was great with homemade bread, jam and yogurt!

Stayed in May 2025

We loved everything!

We absolutely loved everything about NayaNour. It is such a beautiful Riad, and ALL the staff were incredibly friendly and helpful, nothing was ever too much. Our room was spotless, breakfast delicious, and the dinner we had was perfect and amazing value. The location meant everything was in a 30-minute stroll, and despite being in the centre, it was super quiet. We had the best time with you all, thank you.

Stayed in May 2025

All of the staff made our stay exceptional. The hotel is gorgeous, the location is superb (15 mins to everything you could want to see) the breakfast was delicious. In particular, Mohammed went out of his way to help us with our special requests and spent time explaining how to get around to all the attractions so we didn't miss out. He takes the place from great to amazing with his customer service

Stayed in May 2025

Everything was perfect. Clean and comfortable rooms, the team was great!

Stayed in April 2025

The hotel was in the old town and only accessible by foot so help required with suitcases and directions. Let the hotel know you are arriving for them to arrange help.

Small but good friendly & helpful staff. The service was very good and the hotel very clean.

Stayed in March 2025

This is a beautiful riad in the busy medina.Great staff that go out of their way to help you.A special mention to Muhammad who made our visit even more enjoyable. The pool was so relaxing after a day out.

Stayed in April 2025

The location was perfect to explore the Medina and walk to all of the places we wanted to see. The room was comfortable and the Riad feels like a peaceful and calm escape at the end of the day. The breakfast was also great.

Stayed in March 2025

Excellent experience, they hospitality, great service and beautiful property gave us a unique experience. We enjoyed so much our stay! They took care of every single detail to make us feel welcome and comfortable. Highly recommended 😍

Stayed in March 2025

Naya apartment water pressure, but it was a minor inconvenience compared to what it had to offer

Incredible place, excellent location and a lot of privacy. An amazing experience all in all

Stayed in March 2025